20d won't connect to File Viewer

[kentdayton]

I'm having this problem where I connect the camera via its usb cable to the computer (2ghz g5), then open up file viewer and turn the camera on. The camera's icon shows up, but if I click it, I get a diaolg saying, "cannot connect to camera. check connection, and try again." Occasionally it works, but usually only after a myriad of attempts that include stuff like powering up after creating directories, etc. Obviously, shouldn't matter. Any advice? Any similar problems?

Thanks.

Kent Dayton

[gasrocks]

Get a card reader. They don't cost much for a good one. I have a Sandisk Image Mate 8 in 1 was about $25. Now I can download any card to any computer. I can cut (not copy) into any file I like. And, I know if I got all the pix or not. Also faster in many cases to use a card reader.

[glangston]

Since it's intermittent it's hard to say. With a G5 are you using iPhoto? If not, why? You should have no troubles with jpegs. but not sure how the download of .CR2 files would go there. I have a G4 and download all the jpegs into iPhoto. If I'm shooting RAW I use a card reader and download those to a separate folder on the desktop.

See page M-12 in the Eos 20D manual about communication protocol. RAW files have to be downloaded via card reader.

[Medic1]

I'd love to try and help, but I only use the card reader.

Good luck though.....

[monkey_wrench]

check your camera

on the pro1 when i plug it in through USB you have to click PC on the cameras LCD screen try doing that before you try to retrieve them

[021411]

My 20D had problems connecting to my laptop via USB also. I said screw it and bought a card reader. Quick and painless transfers now.

[PhotosGuy]

Get a card reader. You're taking a chance on losing your pics by connecting directly to the computer.

[kentdayton]

Thanks for all these responses. I guess I knew I could solve the problem that way, I just wondered what the problem actually was...