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TylerOxendine
1st of September 2009 (Tue), 23:03
I just recently bought a G10 and when trying to upload, my computer doesn't pick up the camera. I already have EOS Utility installed on my computer and figured I could just plug it in and upload. I tried installing it again from the disk that came with the camera but still nothing.

Does anyone know if you can just have the same EOS Utility to upload from both the 40d and G10?
CJinAustin
1st of September 2009 (Tue), 23:36
did you turn the camera on?
TylerOxendine
2nd of September 2009 (Wed), 10:45
did you turn the camera on?

Is that a serious question, if so yes i turned it on.
Snow001
2nd of September 2009 (Wed), 11:15
I have the same issue and would also appreciate any feedback on this. If there's a way we can use zoombrowser to transfer the files. Mine does not work either. And intead a different Canon utility runs for the G10 and D10. Transfer rate is very slow -I'm using Ulta II cards (software name escapes me at the moment but I installed it from the D10 driver/software disc). I do not have an SDHC card reader :) (I will buy one soon! )
CJinAustin
2nd of September 2009 (Wed), 12:31
Is that a serious question, if so yes i turned it on.

Yeah, I wasn't trying to be rude... I just always look for the simplest answer first.
SyndicateCoTToN
2nd of September 2009 (Wed), 12:37
Did you install any drivers that came with the camera, you might need to tell you computer what it is that was just plugged in.

Can you use a card reader instead?
TylerOxendine
2nd of September 2009 (Wed), 13:00
Did you install any drivers that came with the camera, you might need to tell you computer what it is that was just plugged in.

Can you use a card reader instead?

Yeah I installed the cd that came with it but still nothing. I really want to avoid a card reader because i would much rather just plug it in the camera and go.
NigelD
2nd of September 2009 (Wed), 13:32
Are you shooting in RAW and if so do you need an update on ACR? There is an update on firmware on the Canon site but that was a while ago. Do you know if you have it?
TylerOxendine
2nd of September 2009 (Wed), 13:34
Are you shooting in RAW and if so do you need an update on ACR?


No just normal JPEG
LuckyLuke
2nd of September 2009 (Wed), 15:42
Hello

Does, at least, Windows recognizes or ever recognized your new camera?
Can you see it in the disks list in Window Explorer?

LL
TylerOxendine
3rd of September 2009 (Thu), 14:24
Hello

Does, at least, Windows recognizes or ever recognized your new camera?
Can you see it in the disks list in Window Explorer?

LL

I have a mac, probably should have said that in the beginning.
gfspencer
3rd of September 2009 (Thu), 19:50
I really want to avoid a card reader because i would much rather just plug it in the camera and go.
Get a card reader. It is a whole lot faster and you hardly ever have any problems. If you are reading from the camera you are just wasting battery power.
CJinAustin
3rd of September 2009 (Thu), 21:48
Get a card reader. It is a whole lot faster and you hardly ever have any problems. If you are reading from the camera you are just wasting battery power.

There are benefits from loading from the camera too though. I think most SD card failures are do taking the card in and out causing stress on the internals. I prefer using the USB and handling the card as little as possible.
gotak
3rd of September 2009 (Thu), 22:39
You need to install the utility (not the whole suite with stuff like DPP etc) cause the EOS utility does not work for G10 and the G10 utility does not work for EOS. Not sure why just the way canon made it.
TylerOxendine
3rd of September 2009 (Thu), 22:54
You need to install the utility (not the whole suite with stuff like DPP etc) cause the EOS utility does not work for G10 and the G10 utility does not work for EOS. Not sure why just the way canon made it.


Say again?
gotak
3rd of September 2009 (Thu), 23:15
Install "Camerawindow" from the G10 disk or download it. That's what you need to download from the G10 directly.
TylerOxendine
4th of September 2009 (Fri), 00:58
Install "Camerawindow" from the G10 disk or download it. That's what you need to download from the G10 directly.

Can that download videos as well?
TylerOxendine
4th of September 2009 (Fri), 17:18
Is there no way to use EOS Utility to upload from both the 40D and the G10?
yogestee
4th of September 2009 (Fri), 20:32
There are benefits from loading from the camera too though. I think most SD card failures are do taking the card in and out causing stress on the internals. I prefer using the USB and handling the card as little as possible.

I've never had any problems using card readers.. I take my cards in and out all the time and been doing that for years..

So you don't change cards?? What if your cards are full?? Either you don't shoot enough, you don't shoot in RAW or you use the largest capacity cards known to man..

Most download failures are due to people connecting their camera to their computer..