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View Full Version : LensPEN takes care of customers


Gig103
15th of October 2009 (Thu), 16:02
Hey gang,

I bought a LensPEN and the cap didn't secure properly, and as a result the pad sort of dried up. I contacted them via their website and got a phone call to apologize, and they are of course sending a replacement.

I just figured I'd post to mention that they do take care of their customers, something I respect, especially these days when companies typically only care about the bottom line.

eric gautier
15th of October 2009 (Thu), 16:03
good to know. :thumbsup:

fishinfool
15th of October 2009 (Thu), 17:14
I'm glad I bought a couple from them. Thanks.