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Canonite335
11th of June 2005 (Sat), 01:26
Hi everyone!

I have tried looking for information everywhere about something that is occuring to my camera, but i havent found much information.

The deal is that there is a white pixel on my 20d that if i take a picture horizontally and zoom in the white pixel is there (even if it's a person I took a picture of) ...and if i take another picture the white pixel will still be there.

I'm not too sure what's going on, I don't know if it's a dead pixel or what. I only have 4,800 taken with my 20d :cry: Most the times the pixel looks white and sometimes grayish. It appears on the same spot always horizontally and vertically, I just don't know if it's a dead pixel or a dust spot


I really do hope that someone can help me out here !!!

Thanks!

Michelle
rent
11th of June 2005 (Sat), 01:41
welcome to the forum, michelle.

unfortunately, it does look like a dead pixel. a dust speck on the sensor would have shown up as a blurry dot. furthermore a dust speck would not have shown up so clearly at f4.5 in the second photos.

if your camera is still under warranty, you might want to have canon take a look at it. otherwise the spot can be easily cloned out in PS.

-alex
malla1962
11th of June 2005 (Sat), 01:54
welcome to the forum, michelle.

unfortunately, it does look like a dead pixel. a dust speck on the sensor would have shown up as a blurry dot. furthermore a dust speck would not have shown up so clearly at f4.5 in the second photos.

if your camera is still under warranty, you might want to have canon take a look at it. otherwise the spot can be easily cloned out in PS.

-alex
i would think all 20d's are still in warranty as they have not been out for a year yet.
Canonite335
11th of June 2005 (Sat), 01:58
How long does is usally take for canon to take care of something like that? And also, I don't think I sent my warranty card in, may that be a problem???

Thanks u guys for the help!

Michelle
ddelallata
11th of June 2005 (Sat), 02:18
You weren't supposed to send the card in. You keep it and send it in with your camera and sales reciept if something ever goes wrong with it..