PDA

View Full Version : Anyone ever get a repair done by Tokina?


elbirth
14th of June 2005 (Tue), 10:48
I recently sent off my Tokina 24-200mm lens to get repaired because of a mis-focusing issue. I've had it less than a year, and since it has a 1 year warranty, I was under the impression that if I send it to them I'd have to pick up the shipping charge, but they would repair it for free and ship it back to me at no cost.

However, I just got an email stating that it'll cost me $86 for them to repair it and send it back to me. What's the deal?

csnudelman
14th of June 2005 (Tue), 11:50
Did you register the lens when you bought it? Did you enclose proof of purchase?

elbirth
14th of June 2005 (Tue), 13:15
No to both of those, but I do have the invoice around here somewhere....