port 21 Lost connection to MySQL

[tcg]

I have been using Exhibit Engine for several months with no trouble.
3 days ago I began to receive an error when I try to upload to database. Internal FTP works fine. I can upload the files with no trouble.
When I try to upload to an exhibition I get the following error.

server: 64.202.167.121
port: 21
errno: 110
errstr: Connection timed out
timeout: 60ee_store_message_write: Lost connection to MySQL server during query

My provider says they do not support a connection through port 21.
I have no idea how this changed or how to change it back.

Any suggestions
Thanks
Matt

[Pekka]

The ftp error seems to be a result of timeout which happens because MySQL server did not respond when EE attempted to write system messages. Maybe the MySQL server is overloaded.

FOR ALL: The primary rule is: when something works and suddenly it does not work (provided that you did not change EE settings) then it is a server configuration problem. In this case do not change ANYTHING in EE settings but communicate the problem to your server support and demand resolution.

[jimmiec]

As Pekka knows, I just went through this with my former Host. Exact same issue, suddenly stopped, port 21. They had made server changes and I could never resolve it. Thanks to Pekka I was able to prove it was their server and again thanks to Pekka I was able to move to a new Host and I am now back up and running with a new and better host. My old host was Godaddy. You can see my thread here where all the information in attempting to resolve it failed.
http://photography-on-the.net/forum/showthread.php?t=80641

Jimmie

[tcg]

Thank you. I'm not sure how I missed that other thread with the same problem.
My host is also Godaddy and I will give them another call. Looks like I'll be switching hosts.

Thank You.
Matt

[tcg]

Godaddy's response

"It should have never worked from the start(7 months). It is working the way it should be working now. We're sorry."

Thanks for your help.
Matt

[Pekka]

Godaddy is definitely on the list "hosting services that are not recommended for Exhibit Engine".

Pretty unbelievable: they firewall opening a socket to localhost from within the server, and at the same time anyone can connect to same port from anywhere else. Sounds like server staff there does not know what they want, why they want it, what implications to clients it has, and how to do it.