D60 Exchange Program

[photography By Evangelos]

Canon shoud offer D60 owners an exchange program. Not even 1 year since the D60 was announced canon has pulled the plug on the D60. WHY?? Because they are aware of the D60 problems. The D10 is almost the same camera same pixel size as the D60 is. So why shoud we take it in the shorts. We shouldent we should demad canon take back the D60 lemons and offer a free exchance program or an upgrade program or a cash back program for the new model. How can any one see this any other way they screwd up and now they have fixed it with the D10. One year later and they have the same pixel size ,same over all size ,same over all camera
with improvements. No no no canon was rushing to be the first one in the market with its 6 Pixel camera and did not do a good job of it. It is very obvious what has happend here they were making truck loads of money with the D60 and demand was high and they let the lemons flow at our expense. I was expecting a much better camera and it was not at all what canon claimed it would be. How do we get tings rolling in our favor with an exchange program????

[Gary Gibson]

Wouldn't that be a shot in the arm for Canon...........oh well, not in our lifetime. I know many very dis-satisfied D60 owners who waited a very long time to get theirs and found it not to be THAT much better than the D30. They dumped their D30's to get into the big world and have since been very sceptical of anything Canon now puts out.

The only saving grace here is the D10's price, must be Canon's way of saying "I'm sorry". They really f'ed up with the '60 and, in turn, got themselves into a bad light with literally thousands of consumers. On top of all this, they failed miserably in correcting (trying to) the camera's flaws. Hell, they wouldn't even acknowlege the fact that it had problems, much less fixing them!!!!!!!

As I have posted here and on other forums, my D30 works great and I will keep it. If the D10 turns out to be what they say, I would consider buying one and KEEPING the '30. What a great back-up.

I would hope that others have learned from this and are not unloading their equipment just to get into the rush. Promises are one thing, making good on them is a horse of another color.

Gary

[jimwong]

yeh, I almost purchased a D60, but changed my mind. I'm afraid there won't be much stability in the digital SLR market simply because technology changes so fast that every year canon is forced to bring out another model, granted the 10D is NOT an upgrade over the D60..just a fix of some issues with the D60. The D60 is not a bad camera, but one that should have been better than what it is now..

I'll invest thousands in the 10D/lenses and find in a year a newer better model and the value of my 10D drops significantly, sort of like computers now..

I anxious to see what a D60 will cost on ebay!

[DamienB]

Oh yeah my D60's just such a piece of junk. The 10,000 or so shots I've taken with it were a total waste of time.

Oh no, hang on, I'm talking complete crap. Seems to be a lot of that recently.

Guess Ford should be upgrading everybody's cars from last year - I mean, only a year old and already new models out! The horror!

[jmamer]

I don't believe that Canon "owes" me an upgrade. No more so than my car company or my computer vendor owes me an upgrade for my car or computer. I do expect them to stick by their product: continuing software upgrades and service just as my car company and computer company do.

But maybe an upgrade policy makes some sense. We are in an economic down turn, maybe take up on the new D10 will not be quite what it was for the D60. One can easily imagine that current D60 owners will be reluctant to rush out an buy new cameras. If the D10 retails at $1500, it costs maybe $750 for Canon to produce. So suppose they swap your D60 for a D10, they're out $750, they refurbish the D60 and sell it at $1100 (it's a pretty good manual camera, and works well in daylight or in the studio). Say it costs $100 to refurbish. They still make $250 per unit, and if they sell the refurbished units direct, they can eliminate the costs of the distribution channel. This isn't the $750 or so that they would make on a new sale, but they would be selling units to one customer group that will be very difficult to sell to-- current D60 owners. Maybe the economics won't work right at a straight swap, maybe the current D60 owner will have to put in say $300 to upgrade, I bet a lot of people would do that and actually be pretty happy about it. Having a D60 refurbishment business also gives Canon some additional motivation to keep upgrading the firmware, stocking parts, etc.

Personally, I didn't see enough improvement in the D10 to get me too hot and bothered. I'm looking for a full size sensor in my next camera. It'll be interesting to see what Canon brings out for the market between the D10 and the D1s.

Just my $.02.

[John-M]

jmamer wrote:
If the D10 retails at $1500.....the D60 and sell it at $1100


Let me see if I have this right....You own a D60 sell it for $1100 and buy a 10D for $1500. You only have to spend $400 to get the latest model and you have gotten use of your D60 for X months.

Damm..Now that's a really rotten deal.. Sue the bast...ds!!! Canon stuck it to you! When you bought a D60 did you really think it would be worth a lot after the next great thing comes out? Welcome to the world of "bleeding-edge" technology.




JohnM

[photography By Evangelos]

Well lets see here. Canon is responsible for the crap they have produced. In the D60 brochure that canon put out it touted the Fast A/F speed and much improved camera. What did we all get not an improved camera just more of the same with lots of hipe. Did Nikon or fuji pull the D100 or the S2 off the production line?? No they did not. This camera has had one of the shortest stays in camera history. And is one of the most popular Digital cameras of all time. The demad for this camera was crazy. So why pull it off the shelves when you have a great money maker??? Or if nothing is wrong with it??? Because the word started leaking out and the D60 started getting a bad rap and canon did know the D60's flaws. The only photography Magazine who said it like it was with the D60 was Popular photography. All the others said how great the camera was and never pointed out the cameras flaws they must be getting a kick back form canon in some way.
I am very un- happy with my D60's as I have two of them. I feel ripped off big time. In this slow economy I am down 40% or so and my equipment needs to last and need to be a good value and the D60 was the worst value and a big let down as I am a professional. There are many others at the camera shop were I go who soot canon who also feel the same way and it is common knolage how bad the D60 is when the lights go down low. Its a bit of a joke. And the joke is on the people who bought the camera. Like me and you. A bit of a joke at our expense. When a canon factory rep says that canon is aware of the D60's problems keep an eye out for next year, they did know and did nothing to fix it. Just make a new model almost the same or one could say it is the same. Canon owes us an exchange program. Just like the EOS A2 film camera the cammand dial kept breaking and canon did not admit the problem but did fix it for free. They do not have to admit a falut with the D60 so as they have an exchange program I would be very happy.

[jmamer]

I still think an exchange program could be made to work that would make economic sense for everyone. O.K. maybe $1100 is too high for a refurbished D60. A Nikon 5700 goes for about $700-$800 and a G3 for $500-600, I like my D60 better than either of those. So maybe $800-$900 for a refurbished D60? I probably also over estimated Canon's cost on the D10. The clever financial folk at Canon can figure out what it would take to make such a program work. My point is that a trade in rebate program might well be in everybody's interest. Especially if Canon believes what it says that the D60 was not a fundamentally flawed product.

Until then a D60 in the hand is worth more to me than a 10D in nine months. At least I know the "challenges" my D60 presents. Of course, I'm purely a hobbiest and so my equipment does not have quite the burden of reliability under pressure that a pro's equipment would have.

[rickm]

Amazing how people buy something, get buyers remorse, then bash the product & manufacturer. The D30 was an excellent product and cost $2999. The D60 gave up nothing to it, improved it in several ways, and even lowered the digital admission price to $2199. The new D10 continues this trend. The consumer keeps getting better products at lower prices and we want to complain? Whats wrong with this picture? (pun intended)

We can choose to stand on the sidelines as long as we want and watch the price come down & down or jump in and use the progress. Every digital camera body released is just a milestone in a continuing research & development project, not a completed work of art. If you go in understanding that another improvement could be released next year OR next month, you'll enjoy the ride better.

[elm54]

Ya know I've been reading the various reactions to this news of canons release of the d60s repacement.
I just got my d60 a month ago. and I waited trying not to buy another digital camera that did not live up to my expectations. But as usual there are disapointments. I also know after a long line a cutting edge technology( a 133mghtz pentium to a 400 p2, to 866 p3. DOS to win XP, to a dual 800 mac OS 9 to OSX. ) that the Powers that be always lie about the shortcomings of thier products. And the highlights are never as bright as they say. They all have their faults. I buy because I want to accomplish some task or entertain myself in some way. And we all buy because we can.
I definatly feel as if I fell face first into a mud puddle on the purchase of my D60 at this time ( being so close to the release of a less expensive "SUPPOSEDLY" better upgraded model ) . I usually enjoy a grace period before my "latest and greatest " becomes OLD.
But I do like the camera . The Auto focus leaves alot to be desired ( and Canons AF on my film slr and others had a reputation for being good )And the camera has been back to canon for warranty work already ( "remove foriegn substance from sensor and adjust software " I wonder what that means? )They did get it back to me in less than 2 weeks.
I'm sorry that canons rep is not what I thought it is. I will be more careful on my next purchase. A trade in program would be a gesture of good will. But I don't expect to see it nor am I ready for it . I have alot to learn with the D60.
That guy DVWarrior ranted and raved and everybody kind of ridiculed him BUT he returned his . We settled for the shortcomings of the d60. There's no sense in crying now. (It does sting though )

I know ....I'll wait for the perfect digital slr.

How many pictures do you think I'll be capturing?
And what do you think , will be the shortcomings of 10D?

[defordphoto]

Right on rickm and elm54!

I bought my D60 in September. So I get 6 months use before a replacement is out. I am NOT running out and getting a D10. I am keeping my D60. It does a fine job for me and I like the camera A LOT! I will probably have it for many years to come.

People face the facts that you cannot stay ahead of technology. Not only will it just make you nuts, but it'll make you poor. Enjoy what you have. They could bring out an 80mp camera in June for $399 and it would not change the quality of photos ANY of the current cameras produce.

I, for one, know that my D60 will be producing excellent, top-quality images for many years to come.

Heck, I'll just wait for the D15 or D20 and then the price will be $999 and $699 respectively. So, don't go throwing your D60's (or yourself) off the roof. Get your collective butts off the forum (whining) and take some pictures! :)

Also, if anyone is waiting for the perfect dSLR, you've got a loooooong (endless) wait. There is NOT a perfect SLR, much less a dSLR out there, or will there ever be. Everything can always be improved.

[Jud Dagnall]

I, too, bought my new D60 in january. My g1 had died, used d30s were STILL selling on ebay for well over $1000, and all of the local camera stores were sold out of the D60... In the last 6 weeks, I've taken some of my favorite shots, begun to build up a collection of lenses, and am STILL looking forward to the full frame sensor.

What's the big surpise-- a new camera with slightly better features that supposedly fixes some of the weakness of my existing product and sells for less money?! Stop progress - I've been cheated. While I'm at it, maybe costco will give me a refund for my 40 GB hard drives now that they're selling 80 GB for EVEN LESS MONEY :)

Why did I spend $2000 for a dSLR when I could get a g3 for ~$700? Because I wanted a dSLR, I wanted it right away, and that's what they cost. I looked at Nikon-- roughly the same price... Sigma - inferior in critical areas... For me, photography is a hobby, something that brings me great joy and takes me to beautiful, visually captivating places. If I'd waited, I'd have been without a camera for at least 2-3 months, and would not have recorded the sun rising in the Alabama Hills, or sunset in Mono Lake, or many of the other places I've been and will be. That's well worth the extra money in my book, and why I shelled it out for cutting edge technology that will be mostly obsolete in 18 months!

As the saying goes:

Happiness isn't having what you want, it's wanting what you have :)

[jdavis]

CRY BABIES!

[jmamer]

Look on the bright side.

If you're feeling abused by Canon, just remember what happened in the personal computer industry. Remember when we went from 286 to 386 to 486 to Pentium to Pentium II, III, etc? Remember how we would eagerly anticipate each new CPU announcement from Intel? Each time the price fell, and performance improved. Each time we became a little less worried about how new machines compared to our current machine--largely because computers were all meeting our needs better. Lately it looks like the computer manufacturers are having trouble pushing the latest and greatest. And industry profits are in the tank. As an example, Hewlett Packard makes more money from printers than from computers. When is the last time you even noticed an Intel new product announcement?

Now that Canon, Nikon, Fuji, et. al. have embraced digital, the same thing will happen to them. Components will get cheaper, manufacturing will improve, products will get better and cheaper, all because of competition for our $$'s. In fact, one of the more significant innovations, one that has gotten little attention among end users, is Canon's DIGIC chip technology. DIGIC pretty much gets the camera's electronics onto a single chip. Which in turn paves the way for large reductions in cost. In fact, it's pretty clear that the downward price spiral has already started.

I'm waiting for 1Ds features at a $2200 price point. I expect to see it within 18 months ;-)

[colorblind]

I don´t get any of this whining.

a) The D60 is a wonderful camera, an evolutionary step from the D30. It´s not built like a D1, but hey, they never claimed it was.

b) This year Canon chooses to call the D60 "10D". Some buttons got moved around, they claim the AF is better so they could scrap the AF assist light. It´s still the same sensor. It´s 15% cheaper now.

The real reason you are angry ist that nobody is willing to swap his outdated 4 megapixel D1 for your D60 ;-)

[photography By Evangelos]

Why are we blaming technology for a bad A/F system on the D60 when the technology is currently available?? And was currently available when the D60 was released.
The facts are that the D60 should have had a warning on the box which said " the A/F system will not work well in low lighting conditions" because this is a fact when the lights go down low the A/F system hunts and hunts and the A/F will not work at all it is useless. I had the D60 for 30 or so days and when I felt I was comfortable in taking it out to shoot one of my weddings. What did I find out at the reception when the lights were down low and the lighting was mixed the A/F system will not work at all. Not at all! I tried the second D60 as I bought two of them at the same time I was on the Digatal band wagon and ready to embrace the new technology as I liked the what I was seeing from a friends D30. Well my friends the second D60 body was the same crap no A/F in low light. I was very surprised when the cameras A/F system would not work and on two cameras not just one. All the info in the D60 from canon touted a "Improved Low-light auto-Focus". And it is not just on paper. So I got my hands on a D100 and a fuji S2 and tested them at an other weddings and what did I find out these camers did a great job of A/F in low light spot on performance and put my canon D60 to shame. The Facts are the D60's demise is no surprise. Canon fixed the problem and they did know it was a problem. I am not upset at the $2199 price tag at all. I am upset at the performace and the Fix with the new model when we all should be given a fix for the D60's A/F system. It is the worst I have evey had the chance to use in any modern day SLR of film or digital. Canon dose owe us a fix. And I will be sending out letters in hopes of getting one. And if that will not work I have small claims court.

[Halina]

I use a 17-35 f/2.8 Canon lens on my D60 and it focuses in low light just fine. And what's wrong with using manual focus once in while. I think we've become spoiled with all this "auto" stuff.

[Yavor75]

Evangelos-
Sorry you have to fight this -basically alone. I agree with you- Canon burned us on this one. It's not just the advancement of technology. The D60 is defective. They knew it and they fixed it.
You might get some response from them with some threatening letters, but probably not. Our current system is based on clear and unfettered control of our markets by corporations...and this means it is totally legal and normal to get ripped-off by them. It's the way people have been convinced that the system should work...convinced by the corporations themselves (they own the news channels). We have chosen "choice" over regulations (regulation of them). It's not conspiracy theory, it's simply the way things work in this milue.
Freedom ain't always free.

Bob

[rickm]

Photography By Evangelos wrote:
The facts are that the D60 should have had a warning on the box which said " the A/F system will not work well in low lighting conditions" Canon dose owe us a fix. And I will be sending out letters in hopes of getting one. And if that will not work I have small claims court.
Small Claims Court? Dude wake up! Wasn't the D30/60 based on a Rebel body? Did it focus well in low light? You did your research before you bought and knew this right???

Are you familiar with cars at all? Lexus sells an RX-300 SUV thats based on a Camry car platform and Lexus also sells an LX-470 thats based on the Land Cruiser truck platform. Although the RX-300 looks great, drives well, and has all the features of a "4x4", it aint. Take it offroad and it'll probably get stuck. The 4 wheel drive is not a "real" 4 wheel drive at all you see. Move up to the bigger LX-470 and you get what you paid for. But yes, you had to pay alot more... But wait, Mercedes sells a comparable SUV that IS based on a truck platform and gets through the mud puddles. It also sells close to the RX-300's price. Do we run out and and sue Lexus and call their SUV crap? Do we take them into small claims court cause your stuck in the mud?

I suggest you Ebay the D60 and move on over to Nikon. With less class action suits, the rest of us can enjoy and have fun buying this "crap" for less $$$.

[picnic]

I have nothing to be upset about. I really wanted the D30 but bought the E10--which made me enough to buy the D60 when it came out last Spring. I've had it almost a year and plan to keep it for several more generations until my 'dream' camera comes about. I realize that my style of shooting doesn't demand a quick AF, but overall--the D60 meets all of my needs except for some of my 'wants'--and I'm willing to sit and wait for them. I know that the digicams are on about a 12-18 month cycle--I knew this going in. Perhaps some of you are unaware of the significance of PMA and PHotokina--but I won't even consider buying something in the several months leading up to either of those. Still-if you bought a D60 recently--you still have a great camera. Just enjoy it and wait for the next cycle for goodness sakes. Just imagine what might be next *smile*.

Diane B.

[robertwgross]

rickm wrote:
Wasn't the D30/60 based on a Rebel body?


No.

I've got a Rebel here, and I have a D60 here, and they have just about zero similarity. I could make a list of what is different, but I would run out of room.

---Bob Gross---