Camerawindow won't work with Apple OS X 10.4

[HKFEVER]

I try to connect the 350 to Apple G5 running OS X 10.4 but the Canon's Camerawindow can't detect the 350.

However, it works find with OS X 10.3.

Any solution with 10.4?

[Mohawk]

Have the Mac up and running, have your canon in the OFF posistion, Plug Canon into Mac, and turn the Canon on. This is how I attach my 20D and 1DMKII to both my Macs running 10.4.1 and my Winbloze XP Pro box.

Mike

[Mohawk]

And just for your info, get a firewire CF card reader. It will download your images in a tenth of the time, compared to hooking direct to the camera.

Mike

[HKFEVER]

Have the Mac up and running, have your canon in the OFF posistion, Plug Canon into Mac, and turn the Canon on. This is how I attach my 20D and 1DMKII to both my Macs running 10.4.1 and my Winbloze XP Pro box.

Mike

I try this, but same old same old.

Which Mac you are using, G3, G4, or G5?

[HKFEVER]

And just for your info, get a firewire CF card reader. It will download your images in a tenth of the time, compared to hooking direct to the camera.

Mike

I have no trouble to download file to my Win or Mac. Just happen we need rear time re-view to correct shoots.

[Mohawk]

Oh, so you are tethering the Camera to the Mac to view immediately? Know idea, probably a setting is turned off somewhere on the Mac side. Wish I could be of more help. Did you check the Canon website for any upgrades that may have came out for their software?

I'll poke around and see what I can find out. And I have G4s.

Mike

[HKFEVER]

The following setting is working fine with Camerawindow's remote shooting:
- Win XP, always rock
- G3 with 10.3 is OK

G5 with 10.41 is not working with Camerawindow's remote shooting.

Call Canon tech, and they have not solution so far.

[Mohawk]

HK,

Have you looked at Image Capture? It is in your applications folder. I read over at DPR that you can use this. I am looking at it right now, but don't know much more then that. It looks like it may be an alternative to view your work in real time.

Mike

[HKFEVER]

I reinstall the G5 with 10.3 then it works fine. So Canon need to upgade the Camerawindow ASAP.

[Nikolas]

I reinstall the G5 with 10.3 then it works fine. So Canon need to upgade the Camerawindow ASAP.

Just use iphoto.:confused:

[The Hardcard]

Throw away the preferences in your home folder/Library/Preferences. That will fix the problem 95 % of the time. For many other apps also. If a preference file gets corrupted, many OS X apps simply refuse to go any farther.

Works fine on my G5 with 10.4.1. But I did have it refuse to see my camera. New preference file and all was well.

[dmwierz]

Are you running OS 10.4? Here is what Canon says about Tiger as of 7/11/05:

"We do not yet have any updates available for Mac OS 10.4.
Unfortunately, we do not have any information available regarding when
an update will be made.

You should be able to download your images using a memory card reader or
iPhoto.

I apologize for the inconvenience that this causes you. Please write to
us again if you have any questions."

This means EOS Capture and Camera Window WILL NOT WORK. Imagebrowser and DPP will, though, but you need an alternate way of getting your images loaded.

Nice, huh?

This whole debacle made me discover PS CS2 and ACR and Bridge. Much better than EOS Capture, etc. Sure would like to be able to remote csapture, though.

[chap]

I am using CameraWindow on 10.4 with no problems. Did you do a complete reinstall or just do an upgrade? Make sure that you have the camera set to PTP mode and that the Canon tools installed correctly. The first time I installed them after upgrading to Tiger there was an error and I had to install the individual tools separately.

[Voxmac]

Hello,

:) :) :) EOS Capture and Camera Window CAN WORK with OSX Tiger !!!! :) :) :)

I found a way to use CameraWindow with Rebel XT 350D and Tiger 10.4.2 in 'PC Connection' mode and control the camera from my iBook.

Here is the procedure

I had to modify a configuration file (NEED TO BE ADMIN)

1. go to directory /System/Library/Image Capture/Devices/Type4Camera.app/Contents/Resources/
2. edit the file DeviceInfo.plist with Textedit or even better with 'Property List Editor' if you have XCode installed. (Admin privileges needed)
In the XML tree you must delete :
- in the devices section the input for 'Canon EOS 350D' et 'Canon EOS DIGITAL REBEL XT'
- in the USB / IOUSBDevice section remove input 38 which is linked to the 'Canon EOS 350D'
3. reboot le Mac

Now if you connect your Rebl XT in PC Connection mode you will be able to download pictures from your camera and to use EOS Capture!

Have fun. :lol: :lol: :lol:

Vox.

[anniebeehere]

I'm having the same problem. Using MAC OS 10.4 "Tiger" and a 20D with the latest firmware (as well as upgrades to the Utility Viewer and EOS Capture) still results in "can't detect camera" even though I can see the camera icon in the window. What gives?

[Qurlyjoe]

I just did a quick scan of my 10D manual, and don't any mention of this software. Is the 10D capable of feeding directly to a Mac or PC in real time?

[anniebeehere]

I'm not looking for "real time" but remote capture (which I think would be 5 second after exposure time) so I can shoot and manipulate exposure directly from my computer.

Perhaps I can persuade Voxmac to come over and tweak the code on my Mac? Too bad he's from Belgium! Anyone else with coding experience available in the San Diego area?

[XyNo]

Is there any workaround for the EOS Capture for the 350D. It will not even launch on Tiger. Voxmac's solutions is a bit complicated.

I really need the EOS Capture to work for a shoot tomorrow. So please help me. :cry:

[Ingmar]

I'm shooting a wedding next month and would really like ro be able to use this function with my 20D and G4 iBook as I know the client is ultra-picky.
Can anyone keep us posted if there is an update released.

Thanks!

[Ingmar]

I sent Canon an email through their website and got a reply that there was no fix in progress.
I think it's a pretty poor show from them. I don't want to have to keep changing my OS version everytime I have a photoshoot.

[PacAce]

I just did a quick scan of my 10D manual, and don't any mention of this software. Is the 10D capable of feeding directly to a Mac or PC in real time?
Yes it is. I can't get my 10D to work with EVU or DPP but it does work with the latest version of ImageBrowser which you can download from the Canon web site.

[PacAce]

I'm having the same problem. Using MAC OS 10.4 "Tiger" and a 20D with the latest firmware (as well as upgrades to the Utility Viewer and EOS Capture) still results in "can't detect camera" even though I can see the camera icon in the window. What gives?
Have you tried downloading ImageBrowser and using CameraWindow that comes with it. I can't get my 10D to work with EVu or DPP either but it's working just great with CameraWindow. BTW, I'm also running Mac OS X 10.4.2
.

[John the mac]

Hi folks

Just wondering if this forum had an updated answer. I was having problems with my 20Da when it was suggested that I use the combo updater rather than the software updater function. I now am running 10.4.8 and my camera is loading fine using the latest EOS Utility app and dowloading properly.

for the ppc
http://www.apple.com/support/downloads/macosx1048comboupdateppc.html

Thanks

[mguntow]

I'm also wondering if there is any update on this. I got a 5D recently and was all excited to do a "still life session" with the computer using the Remote Capture utility I'd used with my 10D previously. No joy.

I installed the software on the CD that came with the camera. The new EOS Capture software says you'll need that. The EOS Capture software just launches and quits immediately. I tried a variety of restart, cable in, cable out, camera on, camera off combinations to no avail. I saw the info here and tried the EOS Utility from the CD -- which initially looked promising. But, when it launched, it said to put the camera Communications in PC Connect mode. Once I do that, neither CameraWindow nor EOS Utility will work (EOS Capture always does the same no matter what) -- they launch, I see the spinny rainbow, and nothing ever happens. If I'm very lucky, I get a notice that no camera was detected. Switch back to the PTP printing and EOS Utility will launch and I can view files on the camera -- but its specifically the Remote Capture I'm after.

I've got 10.4.7. I tried deleting the canon related prefs I found. No joy. I tried to follow the instructions for editing the file above. That file doesn't exist on my system.

The above post on 10.4.8 is particularly intriguing. But, it talks about image transfer -- that I can get to work. It's Remote Capture I want and can't get to work. Does that work with 10.4.8? I'd love to know. Upgrading to 10.4.8 is certainly preferable waiting until who knows when for the Canon Mac software to update.

Any other info or suggestions would be great to hear!
Otherwise, I'm faced with using my Windows laptop... with the small screen... and not enough RAM. :-} (At the moment I'm assuming it would just work -- but I've had enough aggravation for the night and am going to go play with images to cheer up.)

[Blanny]

I'm running 10.4.8 on a Mirror Door G4. My 350D was being seen but was not accessible and EOS Capture would open and immediately quit. After much gnashing of teeth and rending of garments I decided I would "go Noddy-mode" and do the "Easy Install" rather than the much cooler "custom install" that my instincts had originally dictated. With everything on the CD now installed on my machine, I am embarrassed to admit that all now seems to work!

[Xpri]

I've got 10.4.7. I tried deleting the canon related prefs I found. No joy. I tried to follow the instructions for editing the file above. That file doesn't exist on my system.

The above post on 10.4.8 is particularly intriguing. But, it talks about image transfer -- that I can get to work. It's Remote Capture I want and can't get to work. Does that work with 10.4.8? I'd love to know. Upgrading to 10.4.8 is certainly preferable waiting until who knows when for the Canon Mac software to update.

Any other info or suggestions would be great to hear!
Otherwise, I'm faced with using my Windows laptop... with the small screen... and not enough RAM. :-} (At the moment I'm assuming it would just work -- but I've had enough aggravation for the night and am going to go play with images to cheer up.)

In case anyone is still having issues with Mac's and the Canon utilities, I just spent a couple of hours trying to get EOS utility to work, and I can confirm the upgrading to 10.4.8 fixes whatever was the problem with 10.4.7. There has been some speculation it was due to a particular USB extension, but that was not updated as part of the upgrade. Tried with both a 20D and 350D and all is good.