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Nodrogchavez
24th of April 2010 (Sat), 20:11
I'm trying to help my landlady with a problem. She is using an old version of Adobe Elements 2.0 on her computer, which runs WinXP SP3. Very recently when she downloaded photos from her camera onto the computer, it suddenly started saving not only the photo, but also another file as a tmp. For example, one of her photos is named daffs004.jpg which is saved as that name. However, also saved in that same folder at the same time is daffs004.jpg~RF36Q05457.tmp. Most of those .tmp files cannot be deleted, although I did find a workaround for that. I thought it might be the psicon.dll file, and changed that to psicon.dll.old but it made no difference.

I have done search after search on the 'Net using different terms, and can find nothing at all about this happening. In desperation I am posting here in hopes of finding an answer, or at least some guidance. My apologies if this request is not appropriate for this site.

Gordon

Mocows
25th of April 2010 (Sun), 13:51
Is elements still open and/or in use when you try to delete the tmp files? If they are in use by a program, they'll be locked and write access will be denied. Did you try restarting the computer then delete the tmp files before elements is opened again?

Nodrogchavez
25th of April 2010 (Sun), 14:38
Thanks for your reply. As I said, I figured out a workaround for deleting these unwanted files, so that is not a problem. I only mentioned it to show that the .tmp file could not be deleted, in case that was important vis-a-vis resolving the .tmp problem. The question I need answered is, why those rogue .tmps are being created in the first place. She has used Adobe Elements for years without any problems. Very recently whenever she downloads a photo from her camera, it creates not only the photoname.jpg file, but at the same time a photoname.jpg~RF36Q05457.tmp file. That Rf... is naturally different for each photo downloaded.

Nodrogchavez
25th of April 2010 (Sun), 14:43
Addendum:

But, just for the record, no, Adobe Elements was not open when we tried to delete those .tmp files. Even using a command prompt and removing any attributes would not permit deleting.