E16 error on S45

[michael1968]

Hi @ all,

since yesterday, I have a problem with my S45. If I opened the lens cover the it comes out - goes in - comes out and so one ... and never stops. Then I found out, that if I set the function to "Auto", the camera stops with the lens in, and shows "E16" lower left on the screen.

Furthermore I found out, that by the selection of some functions (P, Tv, Av) the lens goes repeatly in and out, looks like permanently restart the recording mode. For the other functions the E16 will be shown.

I've checked out for some helpful operation and I testet them all:
- Take out the battery for over 20 minutes
- Take out the battery many houer
- Resest the camera to factory settings
- Use an other CF card
But nothing will help.

The "very great" support from canon works only from monday to friday for some hours, so I had enough time to be worry about and search trough the I-Net so I found this great digital photography forum.

I hope someone can give me information to the reasons for this error message, to unerstand it better.


best regards.

Michael

[PeterS45]

Hi Michael,

I think that for some reason something is preventing the lens to come out all the way. I've had the E16 error twice, but it only occurred when the camera was in my pocket and I accidentally opened the cover. That caused the lens to retract again and displayed the E16 error.

You won't be able to solve it yourself I'm afraid, because some expert has to open it to clean and/or check it.

regards,

Peter