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FORUMS Marketplace & Market Info Market Watch
Thread started 18 Jul 2013 (Thursday) 07:24
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HAs anyone made a purchase from DigitalMonster?

 
magoosmc
Senior Member
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Joined Jan 2012
Keuka Lake NY
Jul 18, 2013 07:24 |  #1

I have been looking for another body and digitalmonster.com seems to have some pretty good prices. I could not find any negative info about them - actually just the opposite. I assume the low prices indicate that they are either selling gray market goods or are piecing out kits. Anyone ever deal with them? I would rather hear from someone on the forum rather than rely on reviews found on Google.


https://www.flickr.com​/photos/22055591@N05/a​lbums (external link)

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Bill ­ Emmett
Member
176 posts
Joined May 2012
New Orleans, Louisiana
Jul 18, 2013 10:15 |  #2

You didn't specify what body you are looking at. I took a look at the site, and since I shoot Canon products, I only looked at the Canon EOS 6D. Under the Specs tab, at the very end of the specs, it notes this is a "import model". This means it is a Gray Market body, and possibly will not have a warranty for Canon USA. I would be careful ordering this camera, since "DigitalMonster.com did not show this upfront. Also, it is a price that is little to low. I bought a 7D Refurbished from B&H for just a few dollars more, but with a full Canon warranty.


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stsva
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Joined Mar 2009
Northern Virginia
Jul 18, 2013 10:17 |  #3

Haven't bought from them; here's what resellerratings.com has, for what it's worth:
http://www.resellerrat​ings.com/store/Digital​monster_comexternal link


Some Canon stuff and a little bit of Yongnuo.
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s.l.k
Member
143 posts
Joined Mar 2012
Oregon
Jul 18, 2013 11:49 |  #4

One of my litmus tests for any retailer is to see if they are an authorized Canon dealers. With DigitalMonster not being one of them.

http://www.usa.canon.c​om ...anonAuthorizedDeale​rs.pdfexternal link


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gkas
Senior Member
511 posts
Joined Nov 2002
Southern California
Jul 18, 2013 11:55 |  #5

stsva wrote in post #16131400external link
Haven't bought from them; here's what resellerratings.com has, for what it's worth:
http://www.resellerrat​ings.com/store/Digital​monster_comexternal link

The 'reviews' sound a little too good.


Gerry Kaslowski
gkas@socal.rr.com
Gerry's Pics http://MikeKazPhotogra​phy.com/Gerry/external link

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magoosmc
THREAD ­ STARTER
Senior Member
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Joined Jan 2012
Keuka Lake NY
Jul 18, 2013 12:25 |  #6

gkas wrote in post #16131714external link
The 'reviews' sound a little too good.

I had already read the reviews and came to the same conclusion - it's easy to find a dozen or so friends that will add bogus reviews.

Gray market imports and refurbs don't really bother me as long as it is made known up front.

I was looking at the 6d body... What surprises me is that they have been around for two years and there are no scam alerts or warnings that can be found. If they were burning customers there would be some negative reports that would show up during at search. I'm still leary and am going to call their customer service number, ask a series of questions and see what my gut reaction is.


https://www.flickr.com​/photos/22055591@N05/a​lbums (external link)

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Samgoit
Senior Member
826 posts
Joined Sep 2006
Jul 18, 2013 12:38 |  #7

2 months and 29 all positive reviews. Cookie cutter site (looks like every other Upsell, Out Of Stock, Bait and Switch, Grey Market page), complete with smiling customer service rep in upper corner.

It's the stereotypical, grifter, gypsy, NJ based camera site.




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Furlan
Senior Member
515 posts
Joined Nov 2012
Jul 18, 2013 13:00 |  #8

gkas wrote in post #16131714external link
The 'reviews' sound a little too good.

Your being kind I think phony would be better. "Thank You Digital Monster" please
give me a break. The way this would go down is the camera is $1259 but we cant sell
without the battery, charger, cables, software etc that would come to an additional
$700.




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magoosmc
THREAD ­ STARTER
Senior Member
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Joined Jan 2012
Keuka Lake NY
Jul 18, 2013 14:30 |  #9

Furlan wrote in post #16131894external link
Your being kind I think phony would be better. "Thank You Digital Monster" please
give me a break. The way this would go down is the camera is $1259 but we cant sell
without the battery, charger, cables, software etc that would come to an additional
$700.

You pretty much nailed it...
Called and talked to "Mike" - "The $1259 gray market model does not have a magnesium body and ships from China and all accesories are aftermarket. I can sell you a new USA model with a factory warranty that ships from NYC for $1649".

Their motto: "Scary Low Prices!" Yep. Scared me down the road to Adorama...


https://www.flickr.com​/photos/22055591@N05/a​lbums (external link)

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John ­ from ­ PA
Cream of the Crop
6,305 posts
Joined May 2003
Southeast Pennsylvania
Jul 18, 2013 14:39 |  #10

The $1259 gray market model does not have a magnesium body

I don't know what the "genuine" 6D has for body material but gray market should be the same. This sounds more like a "replica"!




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Lone ­ Rider
Goldmember
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1,349 posts
Joined Jun 2010
Mount Isa, North West Qld
Jul 18, 2013 15:14 |  #11

magoosmc wrote in post #16131801external link
I had already read the reviews and came to the same conclusion - it's easy to find a dozen or so friends that will add bogus reviews.

This is great advice.


Trevor
_______________
Canon 5D3 24-70L 70-300 DO IS 18-55 Sigma 10-20 430EXII BACKUP: 550D

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silverstang23
Senior Member
427 posts
Joined Jun 2010
Aug 24, 2013 19:12 |  #12

I have not purchased from Digital Monster but their prices also seem "scary low to me". Looking specifically at the 5d3. I went to B&H to see if they price match. They have an interesting paragraph stating that they sell at the minimum allowed price by Canon due to minimum allowed pricing agreements for authorized vendors.


Andrew Walker
Canon 7d, Canon EF 100-400mm f/4.5-5.6L, Canon EF-S 24-70mm f/2.8L, Canon EF-S 10-22mm f/3.5-4.5
Canon 430ex, Alienbees B800, Vegabod II Flickrexternal link My Website

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Dsick
Member
71 posts
Joined Aug 2013
Aug 24, 2013 20:10 |  #13

They sell gray market cameras...the 6D they sell is made in Japan, same place same qualitfy control, but it was meant to be sold outside of the US so they don't have GPS or Wifi built in. Some countries are strict with that for some reason, good ole US of A, land of the free home of the brave. Those cameras also do not come with a warranty, and if it breaks, ur forking out pocket money to fix it. Although i've heard stories of Canon USA servicing gray market cameras.

Here's the catch, when you call them, they'll say there are only US models left, and the price goes back to what we all see them as, 1700 being the lowest i've seen so far. I would've absolutely picked up a gray market 6D body for 1259, but it's only there to bait you to call and they'll switch you to the USA models which is more.




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silverstang23
Senior Member
427 posts
Joined Jun 2010
Aug 24, 2013 20:45 |  #14

Dsick wrote in post #16236922external link
They sell gray market cameras...the 6D they sell is made in Japan, same place same qualitfy control, but it was meant to be sold outside of the US so they don't have GPS or Wifi built in. Some countries are strict with that for some reason, good ole US of A, land of the free home of the brave. Those cameras also do not come with a warranty, and if it breaks, ur forking out pocket money to fix it. Although i've heard stories of Canon USA servicing gray market cameras.

Here's the catch, when you call them, they'll say there are only US models left, and the price goes back to what we all see them as, 1700 being the lowest i've seen so far. I would've absolutely picked up a gray market 6D body for 1259, but it's only there to bait you to call and they'll switch you to the USA models which is more.

Thanks for the insight. Seems like a complete scam


Andrew Walker
Canon 7d, Canon EF 100-400mm f/4.5-5.6L, Canon EF-S 24-70mm f/2.8L, Canon EF-S 10-22mm f/3.5-4.5
Canon 430ex, Alienbees B800, Vegabod II Flickrexternal link My Website

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Helmsman
Member
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40 posts
Joined Jul 2009
West Monroe, LA
Aug 24, 2013 21:56 |  #15

The first thing to look for on the online store site is the street address. The lack of one is an immediate red light. Email, P.O. Box and a 1-800 phone number are too easy to get and get rid of. Such combination of "scary low prices" and "virtual" communication methods is a good sign of scammers.




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HAs anyone made a purchase from DigitalMonster?
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