G 1X Sensor Dust

slowfox · 13th of May 2012 (Sun)

Love the IQ of this camera. It is everything that I hoped it would be. Unfortunately, it came from the factory with a dirty sensor. There are at least 4 dust spots that really show up on HDR photos.

Has anyone else had this problem, and does Canon agree to clean the sensor under the warranty?

{EDIT} It's 4 days old.

sbgagne · 13th of May 2012 (Sun)

I would exchange it if it is only four days old. Who knows what other problems it has if it came from the factory like that.

slowfox · 16th of May 2012 (Wed)

The Canon rep told my local Brick and Mortar store that they would exchange the camera. I pick it up today (the morning after I took it in). Good advice and WTG Canon!

sbgagne · 17th of May 2012 (Thu)

Quote:

Originally Posted by slowfox

The Canon rep told my local Brick and Mortar store that they would exchange the camera. I pick it up today (the morning after I took it in). Good advice and WTG Canon!

Glad it worked out. Enjoy it!

13th of May 2012 (Sun)	#1
slowfox Member Join Date: Mar 2011 Location: New Brunswick, Canada Posts: 63	G 1X Sensor Dust Love the IQ of this camera. It is everything that I hoped it would be. Unfortunately, it came from the factory with a dirty sensor. There are at least 4 dust spots that really show up on HDR photos. Has anyone else had this problem, and does Canon agree to clean the sensor under the warranty? {EDIT} It's 4 days old. __________________ Peter http://www.flickr.com/photos/plovell42/ Canon G1X \| Canon EOS 60D \| Canon EF-S 17-55 \| Canon EF 50 macro \|Canon EF-S 60 Macro \| Canon EF 100 macro \| Sigma 8-16 Pentax K200D, K20D, and more K-mount glass than anyone has a right to. Last edited by slowfox : 13th of May 2012 (Sun) at 16:34.

13th of May 2012 (Sun)	#2
sbgagne Member Join Date: Apr 2011 Location: Largo, FL Posts: 49 IMAGE EDITING OK	Re: G 1X Sensor Dust I would exchange it if it is only four days old. Who knows what other problems it has if it came from the factory like that.

16th of May 2012 (Wed)	#3
slowfox Member Join Date: Mar 2011 Location: New Brunswick, Canada Posts: 63	Re: G 1X Sensor Dust The Canon rep told my local Brick and Mortar store that they would exchange the camera. I pick it up today (the morning after I took it in). Good advice and WTG Canon! __________________ Peter http://www.flickr.com/photos/plovell42/ Canon G1X \| Canon EOS 60D \| Canon EF-S 17-55 \| Canon EF 50 macro \|Canon EF-S 60 Macro \| Canon EF 100 macro \| Sigma 8-16 Pentax K200D, K20D, and more K-mount glass than anyone has a right to.

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