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G 1X Sensor Dust

FORUMS Canon Cameras, Lenses & Accessories Canon G-series Digital Cameras
Thread started 13 May 2012 (Sunday) 16:10   
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slowfox
Senior Member
Joined Mar 2011
138 posts
New Brunswick, Canada
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Love the IQ of this camera. It is everything that I hoped it would be. Unfortunately, it came from the factory with a dirty sensor. There are at least 4 dust spots that really show up on HDR photos.

Has anyone else had this problem, and does Canon agree to clean the sensor under the warranty?

{EDIT} It's 4 days old. :(

Post #1, May 13, 2012 16:10:45


Peter
http://www.flickr.com/​photos/plovell42/external link
Canon G1X | Canon T5i | Canon EOS 60D |Canon EF-S 10-18| Canon EF-S 17-55 |Canon EF 40 pancake| Canon EF 50 macro |Canon EF-S 60 Macro | Canon EF 100 macro | Sigma 8-16
Pentax K200D, K20D, and more K-mount glass than anyone has a right to.

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sbgagne
Senior Member
Joined Apr 2011
142 posts
Largo, FL
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I would exchange it if it is only four days old. Who knows what other problems it has if it came from the factory like that.

Post #2, May 13, 2012 17:05:50




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slowfox
THREAD ­ STARTER
Senior Member
Joined Mar 2011
138 posts
New Brunswick, Canada
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The Canon rep told my local Brick and Mortar store that they would exchange the camera. I pick it up today (the morning after I took it in). Good advice and WTG Canon!

Post #3, May 16, 2012 09:19:50 as a reply to sbgagne's post 2 days earlier.


Peter
http://www.flickr.com/​photos/plovell42/external link
Canon G1X | Canon T5i | Canon EOS 60D |Canon EF-S 10-18| Canon EF-S 17-55 |Canon EF 40 pancake| Canon EF 50 macro |Canon EF-S 60 Macro | Canon EF 100 macro | Sigma 8-16
Pentax K200D, K20D, and more K-mount glass than anyone has a right to.

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sbgagne
Senior Member
Joined Apr 2011
142 posts
Largo, FL
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slowfox wrote in post #14439924external link
The Canon rep told my local Brick and Mortar store that they would exchange the camera. I pick it up today (the morning after I took it in). Good advice and WTG Canon!

Glad it worked out. Enjoy it!

Post #4, May 17, 2012 21:57:39




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G 1X Sensor Dust
FORUMS Canon Cameras, Lenses & Accessories Canon G-series Digital Cameras



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