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FORUMS Canon Cameras, Lenses & Accessories Canon G-series Digital Cameras 
Thread started 13 May 2012 (Sunday) 16:10
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G 1X Sensor Dust

 
slowfox
Member
145 posts
Gallery: 2 photos
Likes: 11
Joined Mar 2011
Location: New Brunswick, Canada
     
May 13, 2012 16:10 |  #1

Love the IQ of this camera. It is everything that I hoped it would be. Unfortunately, it came from the factory with a dirty sensor. There are at least 4 dust spots that really show up on HDR photos.

Has anyone else had this problem, and does Canon agree to clean the sensor under the warranty?

{EDIT} It's 4 days old. :(


Peter
http://www.flickr.com/​photos/plovell42/ (external link)
Canon G1X | Canon T5i | Canon EOS 60D |Canon EF-S 10-18| Canon EF-S 24mm pancake|Canon EF-S 17-55 |Canon EF 40 pancake| Canon EF 50 macro |Canon EF-S 60 Macro | Canon EF 100 macro | Sigma 8-16
Pentax K200D, K20D, and more K-mount glass than anyone has a right to.

  
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sbgagne
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142 posts
Joined Apr 2011
Location: Largo, FL
     
May 13, 2012 17:05 |  #2

I would exchange it if it is only four days old. Who knows what other problems it has if it came from the factory like that.




  
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slowfox
THREAD ­ STARTER
Member
145 posts
Gallery: 2 photos
Likes: 11
Joined Mar 2011
Location: New Brunswick, Canada
     
May 16, 2012 09:19 as a reply to  @ sbgagne's post |  #3

The Canon rep told my local Brick and Mortar store that they would exchange the camera. I pick it up today (the morning after I took it in). Good advice and WTG Canon!


Peter
http://www.flickr.com/​photos/plovell42/ (external link)
Canon G1X | Canon T5i | Canon EOS 60D |Canon EF-S 10-18| Canon EF-S 24mm pancake|Canon EF-S 17-55 |Canon EF 40 pancake| Canon EF 50 macro |Canon EF-S 60 Macro | Canon EF 100 macro | Sigma 8-16
Pentax K200D, K20D, and more K-mount glass than anyone has a right to.

  
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sbgagne
Member
142 posts
Joined Apr 2011
Location: Largo, FL
     
May 17, 2012 21:57 |  #4

slowfox wrote in post #14439924 (external link)
The Canon rep told my local Brick and Mortar store that they would exchange the camera. I pick it up today (the morning after I took it in). Good advice and WTG Canon!

Glad it worked out. Enjoy it!




  
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G 1X Sensor Dust
FORUMS Canon Cameras, Lenses & Accessories Canon G-series Digital Cameras 
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