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Old 13th of May 2012 (Sun)   #1
slowfox
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Join Date: Mar 2011
Location: New Brunswick, Canada
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Default G 1X Sensor Dust

Love the IQ of this camera. It is everything that I hoped it would be. Unfortunately, it came from the factory with a dirty sensor. There are at least 4 dust spots that really show up on HDR photos.

Has anyone else had this problem, and does Canon agree to clean the sensor under the warranty?

{EDIT} It's 4 days old.
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Canon G1X | Canon T5i | Canon EOS 60D |Canon EF-S 10-18| Canon EF-S 17-55 |Canon EF 40 pancake| Canon EF 50 macro |Canon EF-S 60 Macro | Canon EF 100 macro | Sigma 8-16
Pentax K200D, K20D, and more K-mount glass than anyone has a right to.

Last edited by slowfox : 13th of May 2012 (Sun) at 16:34.
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Old 13th of May 2012 (Sun)   #2
sbgagne
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Default Re: G 1X Sensor Dust

I would exchange it if it is only four days old. Who knows what other problems it has if it came from the factory like that.
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Old 16th of May 2012 (Wed)   #3
slowfox
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Default Re: G 1X Sensor Dust

The Canon rep told my local Brick and Mortar store that they would exchange the camera. I pick it up today (the morning after I took it in). Good advice and WTG Canon!
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Canon G1X | Canon T5i | Canon EOS 60D |Canon EF-S 10-18| Canon EF-S 17-55 |Canon EF 40 pancake| Canon EF 50 macro |Canon EF-S 60 Macro | Canon EF 100 macro | Sigma 8-16
Pentax K200D, K20D, and more K-mount glass than anyone has a right to.
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Old 17th of May 2012 (Thu)   #4
sbgagne
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Default Re: G 1X Sensor Dust

Quote:
Originally Posted by slowfox View Post
The Canon rep told my local Brick and Mortar store that they would exchange the camera. I pick it up today (the morning after I took it in). Good advice and WTG Canon!
Glad it worked out. Enjoy it!
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