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FORUMS Canon Cameras, Lenses & Accessories Canon EOS Digital Cameras 
Thread started 12 Sep 2012 (Wednesday) 07:20
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EOS Utility won't detect 7D/5D Mark III on Windows 8

 
l7s4
Member
208 posts
Likes: 8
Joined Jun 2008
     
Nov 20, 2012 01:50 |  #46

Gents...Ever try the Dependency Walker? The developers where I worked used this program for debug. http://www.dependencyw​alker.com/ (external link)

Available in 32 and 64 bit versions.

Good luck, Paul




  
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richard.kot
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Joined Nov 2012
     
Nov 22, 2012 12:25 as a reply to  @ l7s4's post |  #47

I was having the same issue with EOS Utility not seeing my D60.

In Device Manager, do you see any other devices other than your camera under "Portable Devices"? Under mine, I have listed 4 removable media drives "SD, CF, etc.) that corresponded to my All-in-one Internal USB2.0 connector Card Reader. Each slot is shown as a drive letter. I disabled all four drives by right clicking each one and choosing "Disable" Once that was complete I plugged the camera back in and started the Eos Utility. Camera was now fully recognized. I can still use the media slots even with each drive being disabled.

Good Luck

Rich




  
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chris61
Member
186 posts
Joined Aug 2011
Location: Wigan (uk)
     
Nov 22, 2012 12:51 as a reply to  @ richard.kot's post |  #48

I have the same problem with windows 8 64 bit, have installed up to date drivers but its not working but have no problem with the 32 bit on the laptop so i am thinking new drivers will be coming. i can get my photo of with Elements 9 as this works for me.

my camera is the 40D


http://www.flickr.com/​photos/88087917@N05/ (external link)
16-35 f2.8 Mkii 24-105 f4is 1.4X extender mkii Sigma 150-500 apo HSM speed light 550ex canon 5d mkiii :cool:

  
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cr1cr1
Hatchling
1 post
Joined Oct 2010
     
Nov 27, 2012 17:29 |  #49

This actually worked as I had several devices there, one of them being the storage from an USB soundcard.

Thanks, I was searching for several weeks for a solution, did all that reinstall, tried different versions, etc. Now it works. Even eos_movrec software works!

I have a Canon EOS 7D fmw 2.0.3

richard.kot wrote in post #15276437 (external link)
I was having the same issue with EOS Utility not seeing my D60.

In Device Manager, do you see any other devices other than your camera under "Portable Devices"? Under mine, I have listed 4 removable media drives "SD, CF, etc.) that corresponded to my All-in-one Internal USB2.0 connector Card Reader. Each slot is shown as a drive letter. I disabled all four drives by right clicking each one and choosing "Disable" Once that was complete I plugged the camera back in and started the Eos Utility. Camera was now fully recognized. I can still use the media slots even with each drive being disabled.

Good Luck

Rich




  
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Ron ­ Hu
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Location: Pacific Northwest
     
Dec 07, 2012 03:17 |  #50

I post solution again to the top of the thread so more people see it.

Ron Hu wrote in post #15257848 (external link)
If this is possible, unplug any USB to SD/CF/micro-SD card readers. I had this issue with the 5d and the EOS utility.

For some reason when my multi-adapter was plugged in the USB port and I plugged the camera into another USB 3 or 2; EOS would not get notified of the 5d Mk III arrival.

I do not know how EOS is written and what API's its based on. But I do know USB stack was completely re-written in Windows 8.

R


Canon EOS 5D IV,
Canon EF 24-70L MK II, Canon EF 70-200L MK II
Sigma Art 14mm, 35mm 85mm, PW Mini TT1 & 4x Flex TT5, 580 Ex II & 430 Ex II, 4x AB800, 4x AC9, PCB BD and Softbox for AB; Sekonic 478DR

  
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sherm55
Hatchling
7 posts
Joined Oct 2013
     
Dec 05, 2013 16:15 |  #51

Mine worked after reading an Australian EOS help site. WIFI must be disabled when camera connected. I disabled WIFI and EOS utility works.




  
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mwsilver
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Location: Central New Jersey
     
Dec 05, 2013 19:15 |  #52

sherm55 wrote in post #16504438 (external link)
Mine worked after reading an Australian EOS help site. WIFI must be disabled when camera connected. I disabled WIFI and EOS utility works.

Welcome! The thread you responded to has been dead for a year. If you want to revisit this subject with new information its usually best to start a new thread rather than resurrect a long dead one.


Mark
Canon 7D2, 60D, T3i, T2i, Sigma 18-35 f/1.8, 30 f/1.4. Canon EF 70-200 L f/4 IS, EF 35 f/2 IS, EFs 10-18 STM, EFs 15-85, EFs 18-200, EF 50 f/1.8 STM, Tamron 18-270 PZD, B+W MRC CPL, Canon 320EX, Vanguard Alta Pro 254CT & SBH 250 head. RODE Stereo Videomic Pro, DXO PhotoLab, Elements 15

  
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EOS Utility won't detect 7D/5D Mark III on Windows 8
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