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FORUMS Canon Cameras, Lenses & Accessories Small Compact Digitals by Canon 
Thread started 02 Jul 2012 (Monday) 09:45
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STICKY: Canon S100 Lens Error Advisory

 
cebuRyda
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Dec 04, 2013 22:50 as a reply to  @ post 16497115 |  #61

I'm curious if anyone had their S100 repaired then have the same issue happen later. Is the fix a exact replacement of hardware or an update to prevent reoccurring failures.


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davidc502
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Dec 05, 2013 16:44 |  #62

cebuRyda wrote in post #16502733 (external link)
I'm curious if anyone had their S100 repaired then have the same issue happen later. Is the fix a exact replacement of hardware or an update to prevent reoccurring failures.

The components changed will be a updated version. The newer version of parts are designed to keep the problem from happening again. Not to say it can't happen again, but from what I understand are designed to keep it from failing in that fashion.

Because the advisory was based on certain blocks of serial numbers, this tells me different blocks have slightly different parts inside. So, Canon may have a lot of failures, took note, made the adjustments for new cameras, of the same model, coming off the assembly line.

I could be wrong, but that's the way I understand it.


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PapaGary
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Dec 05, 2013 17:11 |  #63

cebuRyda wrote in post #16502733 (external link)
I'm curious if anyone had their S100 repaired then have the same issue happen later. Is the fix a exact replacement of hardware or an update to prevent reoccurring failures.

When I got mine back (seven days after sending it in) it had a sheet that said that they replaced the Iris Assembly. Works fine now.




  
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archer1960
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Dec 05, 2013 17:57 |  #64

davidc502 wrote in post #16490703 (external link)
Also forgot to mention this as well........

In the document sent back to me, the fix was described as the following ..... "Replaced the lens assembly" No charge.

I thought the problem had something to do with a ribbon being to short which could pull out under high humidity. When my camera stopped working I was at Graceland in Memphis. It was 95 degrees, and raining so the humidity was 100%. So, when I got back home and looked up the serial numbers I knew this had to be the advisory.

Since getting it back the camera has performed great, and has been taking sharp pictures. So, I'm not complaining, but still wonder why the entire lens assembly was replaced instead of just the ribbon?

Probably less labor involved. The ribbon is likely soldered, or maybe is difficult to route properly after the lens is assembled, or is buried deep inside the lens assembly.


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Gary ­ W. ­ Graley
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Dec 19, 2013 20:09 |  #65

Mine did this today, shipping out tomorrow hopefully it will also be turned around quickly but of course, Tis' the season so it might be a little bit more of a wait, but, I do have other cameras to keep me occupied but this one is pretty convienent!
G2


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Umm..He's Sick, My best friend's sister's boyfriend's brother's girlfriend heard from this guy who knows this kid who's going with a girl who saw Ferris pass-out at 31 Flavors last night. I guess it's pretty serious……

  
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Gary ­ W. ­ Graley
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Dec 31, 2013 11:31 |  #66

Got mine back today, pretty fast service, included the warning notice along with my camera, packed very secure and she's back today, working fine, really missed having that too !!!
G2


5D Mark ii, 17-40L, 70-300L, 100L, Tamron 28-75 f2.8, S100

Umm..He's Sick, My best friend's sister's boyfriend's brother's girlfriend heard from this guy who knows this kid who's going with a girl who saw Ferris pass-out at 31 Flavors last night. I guess it's pretty serious……

  
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projectmayhem713
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Feb 10, 2014 20:39 |  #67

Had my S100 come up with this lens error message. sent an email to canon, they had me register my camera with serial number. i am not the original owner, i believe i bought it on here or FM a year and a half ago. so I don't know the original purchase date. am i screwed?


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davidc502
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Feb 13, 2014 18:16 |  #68

projectmayhem713 wrote in post #16679879 (external link)
Had my S100 come up with this lens error message. sent an email to canon, they had me register my camera with serial number. i am not the original owner, i believe i bought it on here or FM a year and a half ago. so I don't know the original purchase date. am i screwed?

No, if the issue is identified as the problem, then they should take care of you.


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Keyan
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Feb 13, 2014 20:09 |  #69

I love my S100. Every time I use it I live in fear of it doing this. We are taking the family to Disney soon and part of me wants to only take the S100...but I don't trust it, so the 70D is coming along too.


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davidc502
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Feb 16, 2014 15:23 |  #70

Keyan wrote in post #16687816 (external link)
I love my S100. Every time I use it I live in fear of it doing this. We are taking the family to Disney soon and part of me wants to only take the S100...but I don't trust it, so the 70D is coming along too.

So, your S100 is one of the Serial numbers marked as a potential problem by Canon?


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causnorign
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Dec 11, 2014 12:25 |  #71

I turned mine on and got the lens error shut off and restart memo. Tried it a few times, didn't work. Then I tried turning the lens ring thingy, turned it on and it was fine.




  
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Canon S100 Lens Error Advisory
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