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Thread started 19 Jun 2015 (Friday) 20:16
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1DX Failure

 
picworx
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Jun 20, 2015 19:50 |  #16

Icee, I did remove the battery and tested it on a tester and its good, so I tried it again, took a shot, nothing on either screen. Have to remove battery and reinsert to kick start it again. Back screen and quick menu show on back screen. arghhhh!



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picworx
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Jun 20, 2015 19:51 as a reply to post 17604799 |  #17

Icee, I did remove the battery and tested it on a tester and its good, so I tried it again, took a shot, nothing on either screen. Have to remove battery and reinsert to kick start it again. Back screen and quick menu show on back screen. arghhhh!



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ksbal
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Jun 20, 2015 20:15 |  #18

There is something that is triggered when the battery door shuts for the 5Ds bodies, something Rodger at Lens Rentals calls 'paper thin' and also in 5D3 models.. but I don't know if that is true for 1Dx's. I'm wondering if there is something out of alignment with the battery door?


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apersson850
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Jun 21, 2015 04:36 |  #19

The battery doors for cameras using LP-E6 and LP-E4N are totally different.
There's a switch in the card door too, even if that too is different on 1DX and other models.


Anders

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docholliday_sc001
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Post has been edited over 2 years ago by docholliday_sc001.
Jun 21, 2015 05:00 |  #20

No switches in the 1Dx battery. However, your problem is a failed battery connector/power PCB - mine died on me. Probably will be part number CG2-3143-000. Mine wasn't under warranty either, but I wasn't footing the bill, so no idea what the cost is. About a dozen or two 1Dx owners have had the problem. Not widespread, but has been seen before on 1Dx bodies of all vintage.




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Choderboy
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Jun 21, 2015 05:14 |  #21

Someone in Australia reported $635 parts and labour.
http://www.ausphotogra​phy.net.au ...d.php?129675-1dx-deceased (external link)


Dave
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1D4, 1DS2, 7D2. Canon, Sigma lenses

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James ­ P
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Jun 21, 2015 07:11 |  #22

Please keep us posted. As a 1Dx owner, I'd love to know how all this turns out.


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picworx
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Jun 21, 2015 09:42 as a reply to James P's post |  #23

Yes I will keep all posted,



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ICee
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Jun 21, 2015 12:25 |  #24

picworx wrote in post #17604807 (external link)
Icee, I did remove the battery and tested it on a tester and its good, so I tried it again, took a shot, nothing on either screen. Have to remove battery and reinsert to kick start it again. Back screen and quick menu show on back screen. arghhhh!

I was worth a try, my mkiv did what your Dx has and a new button cell fixed it.
Sorry it didn't work.




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bigcountry
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Jun 21, 2015 20:16 |  #25

probably pcb board.

$200-$400 to fix.


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picworx
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Jun 23, 2015 14:09 as a reply to bigcountry's post |  #26

I drove it into Canon Repair in Mississauga in Ontario yesterday. Told them what happened the day before the wedding Jun 20. I told them it was purchased Mar 11, 2013 and has <12000 cycles on it shown in the system screen. I also said I recognize it was out of warranty.

I said that the calibre of this camera and that its a flagship camera should not fail like this. Counter staff said the appearance of the camera was perfect and treated like a queen but could not guarantee a no charge repair. I also opted for a paid cleaning too.

In Canada they have a flat rate charge on this unit regardless of what parts it needs which is $299.00 CDN so that eased my mind a bit and free shipping back because I drove it in.

That's all I know for now I will post back when I hear.



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smythie
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Jun 23, 2015 14:50 |  #27

Good luck!


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docholliday_sc001
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Jun 23, 2015 23:40 |  #28

picworx wrote in post #17607924 (external link)
I drove it into Canon Repair in Mississauga in Ontario yesterday. Told them what happened the day before the wedding Jun 20. I told them it was purchased Mar 11, 2013 and has <12000 cycles on it shown in the system screen. I also said I recognize it was out of warranty.

I said that the calibre of this camera and that its a flagship camera should not fail like this. Counter staff said the appearance of the camera was perfect and treated like a queen but could not guarantee a no charge repair. I also opted for a paid cleaning too.

In Canada they have a flat rate charge on this unit regardless of what parts it needs which is $299.00 CDN so that eased my mind a bit and free shipping back because I drove it in.

That's all I know for now I will post back when I hear.

I told CPS the same thing when mine went in. They pretty much ignored my comment that a flagship with less than 1/5 of the "rated" shutter life failing and that the power issue along with it should be considered defective components. Never could get any of the reps I spoke with to even comment on the question. They just kept dancing around the subject.

Now, after the PCB replacement, mine has started to exhibit a new problem - self battery drain.

Brand new LP-E4n, < 10 total charge cycles, manufacturing date of 201503. Fully charged, sitting in the camera with no lens, camera asleep, drops about 8% per day without ever being touched. Same battery in my Ds3 can sit for a week and only go down 1%. 1D3 same as the 1Ds3. Four different (new) LP-E4n batteries with four different date stamps from four different retailers, same effect. Hmmm.

Then, there's the random battery level guage. Check the battery, it'll say something like 97% with 4 shots. Let it go to sleep. Wait about 15 minutes, it'll say 99% with 4 shots. Let it sleep again and check again after an hour, 92% with 4 shots. Repeat.

Sounds like there's still a problem with the power PCBs.




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picworx
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Post has been edited over 2 years ago by picworx.
Jun 24, 2015 18:54 as a reply to docholliday_sc001's post |  #29

Are you in the US? I would be insisting that I speak to someone in the know, start going up the chain and become a CPS member which I am considering.



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docholliday_sc001
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Jun 25, 2015 00:56 as a reply to picworx's post |  #30

I take it you mean "unbecoming a CPS member"? I already am a member...it doesn't help a thing when they don't admit an issue!




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