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Thread started 17 Nov 2015 (Tuesday) 10:57
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Adorama! Greatest company in the ENTIRE UNIVERSE.

 
Bassat
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Post has been edited over 2 years ago by Bassat.
Nov 17, 2015 10:57 |  #1

I've made two purchases from Adorama and everything went well. Both times. Really. I have no complaints about this company at all. And I'm not the only one! This guy had a problem that was corrected in under an hour! http://photography-on-the.net ...read.php?t=1445897&​page=1 .

He just has to love that kind of customer service. Wouldn't you? While I'm at it, three cheers for Helen Oster, Adorama's wise and benevolent CS rep 'round these parts.

Let's hear it for Adorama! Woo-woot!


Tom

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Perfectly ­ Frank
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Nov 17, 2015 11:31 |  #2

Woo-woot! I agree!

Just to celebrate, I'm going to place an order with Adorama!


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HelenOster
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Nov 17, 2015 13:01 |  #3

Aaawwwww......thanks!


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bigcountry
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Nov 17, 2015 13:08 |  #4

Thing only get corrected when you deal with Helen. Adorama has provided me with somewhat good service but at times dealing with them has been a huge headache.

If they didn't have Helen to fix problems, I would never do business with them again.


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Perfectly ­ Frank
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Nov 17, 2015 13:30 |  #5

bigcountry wrote in post #17787374 (external link)
Thing only get corrected when you deal with Helen. Adorama has provided me with somewhat good service but at times dealing with them has been a huge headache.

If they didn't have Helen to fix problems, I would never do business with them again.

Then they need to make Helen company CEO. ;-)a


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Bassat
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Nov 17, 2015 14:19 |  #6

Perfectly Frank wrote in post #17787401 (external link)
Then they need to make Helen company CEO. ;-)a


Careful, there podna! Ever heard of the Peter Principle? :) (No offense, Helen.)


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flowrider
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Nov 17, 2015 14:37 |  #7

+1. Really I've ordered a bunch of stuff from them and even have had issues with products. It all took a bit of time but it all got sorted out just fine.


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maverick75
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Nov 17, 2015 14:39 |  #8

bigcountry wrote in post #17787374 (external link)
Thing only get corrected when you deal with Helen. Adorama has provided me with somewhat good service but at times dealing with them has been a huge headache.

If they didn't have Helen to fix problems, I would never do business with them again.


Same here. She's the only reason I'd ever consider buying from them after the couple of times they dropped the ball.


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HelenOster
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Nov 17, 2015 15:36 |  #9

You are all amazing and wonderful, but truthfully I couldn't do my job half so well without the incredible back-up I get from my colleague Leah, plus my manager Jerry, and our head of CS, Rick.


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welshwizard1971
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Nov 17, 2015 16:04 |  #10

Here in the UK there's no way a company would engage on the net with it's customers like Helen does, so for me, it's refreshingly impressive that Helen is so active on here, and it really should be congratulated and appreciated by you guys, you guys should buy her flowers or something :-)


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HelenOster
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Nov 17, 2015 16:21 |  #11

welshwizard1971 wrote in post #17787580 (external link)
Here in the UK there's no way a company would engage on the net with it's customers like Helen does, so for me, it's refreshingly impressive that Helen is so active on here, and it really should be congratulated and appreciated by you guys, you guys should buy her flowers or something :-)

You know I'm a British transplant? Born in Bristol.....


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Bassat
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Nov 17, 2015 16:26 as a reply to HelenOster's post |  #12

A bit OT here, but its my thread, so why not? Helen, your avatar says, "That's me!" I am guessing you are the adult in that shot. Care to share?


Tom

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HelenOster
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Nov 17, 2015 18:19 |  #13

Bassat wrote in post #17787611 (external link)
A bit OT here, but its my thread, so why not? Helen, your avatar says, "That's me!" I am guessing you are the adult in that shot. Care to share?

Yes, that's me and my little girl


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welshwizard1971
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Nov 18, 2015 06:43 |  #14

HelenOster wrote in post #17787601 (external link)
You know I'm a British transplant? Born in Bristol.....

And they can understand your accent in the USA? Or do they all assume you're a pirate?  :p


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runninmann
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Nov 18, 2015 17:57 |  #15

HelenOster wrote in post #17787601 (external link)
You know I'm a British transplant? Born in Bristol.....

There were some clues in the other thread, now locked. "I apologise if I caused you offence."


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