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FORUMS Canon Cameras, Lenses & Accessories Canon EF and EF-S Lenses
Thread started 29 Sep 2008 (Monday) 17:34
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24-70 f2.8L - zoom stuck...

 
blackshadow
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Sep 29, 2008 17:34 |  #1

While shooting a wedding on Sunday the zoom on my 24-70 f2.8L locked up.

I'll be taking it in to Canon in the near future.

I'm wondering if anyone else has experienced this. If so, was it a relatively easy thing to get repaired?


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blackshadow
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Oct 02, 2008 03:25 |  #2

Anyone?


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sonnyc
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san jose
Oct 02, 2008 15:00 |  #3

blackshadow wrote in post #6405228external link
While shooting a wedding on Sunday the zoom on my 24-70 f2.8L locked up.

I'll be taking it in to Canon in the near future.

I'm wondering if anyone else has experienced this. If so, was it a relatively easy thing to get repaired?

This is the first time I heard this with the 24-70. I think only Canon can let you what needs to be done.

Why near future and not now? I hate to use it as a Prime :)


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Dermit
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Oct 02, 2008 15:07 |  #4

Yes! Mine has gotten stuck, and still sticks now and then. And when it does not stick it does not zoom much wider that 30mm and not much more than 65mm... it also rattles a little when I shake it. When it does get stuck I can usually tip it one way or another and shake it at the same time I try and zoom it and it eventually breaks free. I definately need to send it in! I've just been too lazy to send it and i do have a 16-35 and 70-200 so it's not missed a whole lot, but I own it and do use it so i should send it soon, very soon.


5DmkII, 5DmkIII, 5DS R, 15mm, 16-35 f/2.8 II L, 100 Macro f/2.8 L, 70-200 f/2.8 L IS, 85 f/1.8, 580EX II, 580EX, 550EX
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blackshadow
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Oct 03, 2008 19:14 |  #5

4x4rock wrote in post #6424864external link
This is the first time I heard this with the 24-70. I think only Canon can let you what needs to be done.

Why near future and not now? I hate to use it as a Prime :)

I dropped it in to Canon a couple of days ago. Will wait and see what they have to say.


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skylife
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Auckland, New Zealand
Oct 05, 2008 03:15 |  #6

blackshadow wrote in post #6433151external link
I dropped it in to Canon a couple of days ago. Will wait and see what they have to say.

pls keep us informed for us other brick users. thx




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malla1962
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Oct 05, 2008 04:41 as a reply to skylife's post |  #7

Not had or even heard of this problem:confused:


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walkien
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May 28, 2013 10:10 as a reply to malla1962's post |  #8

This happens to my lens today, and the auto focus does not work.


Canon 1D Mark II N, Canon 5D Mark II with grip, Canon 7D II with grip, Canon 10D with grip, broken Canon G2. 28-135 mm IS, 50 mm F1.8 II, 24-70 f2.8L, 70-200 f2.8L IS, 70-200 f4 L, 85 f1.8, 100 macro 2.8 IS
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dballphotography
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May 28, 2013 11:04 |  #9

I had it on an old 17-35L the zoom key had broken and needed a new one. It wasn't an expensive fix if I remember correctly.


Dave
1 x Nikon D810 - 1 x Nikon D750 - Nikon 70-200 2.8G - Nikon 24-70 2.8G - Sigma 35mm 1.4Art - Sigma 50mm 1.4Art- Nikon 85mm 1.4G - Lots of lights and other stuffs.
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walkien
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West Covina, CA
May 28, 2013 22:14 as a reply to dballphotography's post |  #10

I took it to Canon today, cost 396.00 to repair. My 580 EX flash gun stop working today also, another 165.00 from Canon.


Canon 1D Mark II N, Canon 5D Mark II with grip, Canon 7D II with grip, Canon 10D with grip, broken Canon G2. 28-135 mm IS, 50 mm F1.8 II, 24-70 f2.8L, 70-200 f2.8L IS, 70-200 f4 L, 85 f1.8, 100 macro 2.8 IS
420 EX/580 EX/580EXII, 2 600 EX-RT, Bogen 3321 tripod
Sekonic L-358 Flash Meter, 2 Alien Bees b800, 60" umbrella, large octogon softboxes LightSphere II, Omnibounce. Tronix Explorer 1200, pocket wizard

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jonnydonut
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May 28, 2013 23:20 |  #11

Yes. It happened to mine. Canon fixed it. It was also horribly soft at 70mm. I've heard that lens makes up about 50% of all their repairs. The II is out now, about twice as expensive though.


Jonny Carroll - DTX Media. Commercial Photographyexternal link and Video Production in Dallasexternal link, Texas focusing on aerial photographyexternal link, corporate headshotsexternal link, greenscreen photographyexternal link, and etcexternal link. I also do wedding videoexternal link, wedding photographyexternal link, portraitsexternal link, and evenphoto booth studiosexternal link.

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tranced
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Feb 05, 2016 09:21 |  #12

$470 as of 2/5/16 to fix a sticky/stuck zoom between 24-35mm. Requires pushing the front barrel up to get past that range.




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The ­ Fox
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Feb 05, 2016 09:42 |  #13

I had a similar issue with the 17-40, but it was the screws that hold in the ring to the actual mechanism that got loose, was a cheap $50 repair at a local place since it was easy to fix. Canon flat rates most things on lenses so it will just get flat rated.

Nick


"I work from awkwardness. By that I mean I don't arrange things. If I stand in front of something, instead of arranging it, I arrange myself" -Diane Arbus
7D Gripped x2 | 50D Gripped | 17-50mm F2.8 | 35mm F1.4 | 50mm F1.4 | 85mm F1.8 | 70-200mm F4L IS |

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24-70 f2.8L - zoom stuck...
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