Is it completely fubar? The joystick on my 1DX1 required a specific technique to work reliably - you had to apply even pressure on the top of the joystick with your thumb and then 'slide' it left and right. If you attempted to pivot it by applying pressure to the side of the joystick then it sometimes didn't work.
I don't know about the US, but in the UK you would be entitled to a replacement rather than a repair.
Yeah its Fubared
The lower toggle works perfectly. I will call CPS next week before i send it in. Maybe I did something. Who knows... dont see aything in y=the manual that would give a clue