I've got my first complaint. Done about a dozen weddings, some free and some paid. I do it as extra income. Anyway, I take a gig for a low £200 couple of hours. Lovely couple and family. Second marriage. I tell them afterwards that it'll be 3 weeks from the ceremony before they get the pictures which will be about tomorrow. Still a couple to edit. Agreed number to deliver was originally 200. The husbands words to me were "Take your time." Wednesday I get a phone call from the wife asking when pics will be ready. I tell her I said 3 weeks. I agree to post a few on Facebook which I did last night.
So today I get this Facebook message:
Thanks Colin but I seriously hope you have better photos than the ones you have put on the facebook page? Not happy with the quality, I actually feel like a 70 year old bride. I am hoping that there are a few family ones as well. Can you let me know how many we will be receiving and will this be on a disk or a memory stick? Thanks. Sorry if it seems like i am being "Picky" but I have received several which were taken on mobile by friends and they seem to be a lot better.
My first complaint. And it's shook me. So I thought I'd post a few here for advice. Room was covered in white shiny upvc panels, and the lights in ceiling caused uneven lighting on walls. What should I do? Anything I can do in PP to make her younger? They're all Raw shots. Or are they angling for a refund? They've not asked for one. I answered saying 2-300 shots on dvd and her reply was "Great Thanks." More images below.