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FORUMS General Gear Talk Tripods, Monopods & Other Camera Support 
Thread started 05 Oct 2017 (Thursday) 12:02
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Induro comes through

 
bpalermini
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Post edited 6 months ago by bpalermini.
     
Oct 05, 2017 12:02 |  #1

I have a Induro CM34 monopod that I have used a lot since purchasing it in 2010. I use it with a 300/2.8 and 400/2.8 and a 1DX for sports photography and average about 2 games almost every week.

I was at a game recently and heard something crack while tightening one of the twist locks. I took it apart and found that the ring on the bushing that holds it in place had cracked off. I contacted Induro about purchasing a replacement bushing. It turns out that my bushing was only used for a brief period and they did not have a replacement to send me.

The guy I was communicating with, Chris, asked if I could send a receipt for it, again, I purchased it in 2010. Surprisingly I did have the receipt and since Induro has a 10 year warranty and they didn't have the replacement part they are sending me a new monopod of a improved design.

I am more than a little impressed with their response and great customer service. I've recommended this monopod many times here on POTN and now I have another reason to recommend the brand.


Bob Palermini
1DX, 5DIV, 14 Rokinon, 16-35L II, 24-70L II, 100L, 70-200 IS 2.8L, 100-400L II, 400mm 2.8 IS II, 1.4xIII, 2xIII, 580EXII, YN560IV, RRS TVC23 + BH55, LRCC, Fuji X-E2, Fuji X30
My Web Site (external link) | My Sports Portfolio (external link)

  
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la_ricecooker
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Location: Pasadena, California
     
Dec 10, 2017 03:41 |  #2

Keeping receipts - the tonic to many photographic challenges. Bravo to Induro.


First three Canon 5Ds. Some lights (some really fancy ones too). Some glass (maybe a few too many but who's keeping track?). Some cool stamps on my passport.

  
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Induro comes through
FORUMS General Gear Talk Tripods, Monopods & Other Camera Support 
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