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FORUMS Canon Cameras, Lenses & Accessories Canon EF and EF-S Lenses
Thread started 01 Jan 2018 (Monday) 22:00
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Canon EF 17-85mm f/4-5.6 IS USM Lens - Error 99

 
dugcross
Senior Member
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876 posts
Joined Jan 2008
Palm Harbor, Florida
Jan 01, 2018 22:00 |  #1

Not sure where to go on this issue. After about 3 hours of shooting I get an Error 99 on my camera. I have the problem traced down to this lens. I only get this error when I try to use this lens. I cleaned the contacts on the lens and I still get the error. First, are there anything else I can check on this lens to fix the problems and two, is it worth to take in to get repaired? Any help would be great, thanks.


Doug Cross
Graphic Designer and Photographer
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Eric ­ Hopp
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Joined Apr 2017
Campbell, CA, USA
Jan 04, 2018 09:50 |  #2

You probably have a manufacturing defect on the lens, where the ribbon cable inside the lens has worn out. It is a known issue that Canon has refused to address. I purchased a used 40D camera and 17-85mm lens on eBay. The day after I received the camera and lens, I got the Error 99 message. The good news there, is that I was able to negotiate a partial refund, from the seller, for the lens. Here is a link on the manufacturing defect for the 17-85mm lens:

http://photography-on-the.net .../showthread.php?t=1​087775

If you can find the parts, you might be able to repair the lens yourself. There are plenty of YouTube videos on how to replace the ribbon cable inside the lens. I do not know how much Canon would charge to repair this lens. I'd suggest you purchase a new lens--either the EF-S 15-85mm, or an 18-135mm lens.


Canon EOS 40D, EOS 30D, EOS 7D | Canon EF 28-105mm f/3.5-4.5 II USM, EF-S 24mm f/2.8 STM, EF-S 10-18mm f/4.5-5.6 IS STM, EF 70-200mm f/4L IS USM, EF 70-210mm f/3.5-4.5 USM, EF 50mm f/1.8 STM, EF 85mm f/1.8 USM, EF 100mm f/2.8 Macro USM, EF 24-105mm f/4L IS USM, EF 100-400mm f/4.5-5.6L IS USM | Canon Speedlite 430 EX

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Canon EF 17-85mm f/4-5.6 IS USM Lens - Error 99
FORUMS Canon Cameras, Lenses & Accessories Canon EF and EF-S Lenses


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