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FORUMS Post Processing, Marketing & Presenting Photos The Business of Photography
Thread started 11 Oct 2017 (Wednesday) 18:18
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Clients not responding after delivering images

 
SereneSpeed
Senior Member
767 posts
Joined Jan 2013
Jan 16, 2018 21:43 |  #31

I always hope that my clieants will like the photos I deliver.

Over the past couple of years, I’ve had some clients not respond after they got the photos. I’d have preferred to hear anything back, even if they said they didn’t like something. Not hearing anything always made me worry.

But, this past year, I’ve had a few of those clients contact me to book another session and during the latest session they have told me how much they liked the first set of images.

After delivering the second set of images to the families, I didn’t hear back from them either. So, now I try to be happy and believe what I’ve been told - ‘no news is good news’...

But I think I fully understand where you are coming from. I’ve felt the same nagging concern.


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Hogloff
Cream of the Crop
7,334 posts
Joined Apr 2003
British Columbia
Jan 17, 2018 20:38 |  #32

Question is did you send them a thank you e-mail for their business...that to me is much more important than the client thanking you as they thanked you by paying you.




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Roamingbull
Senior Member
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Joined Oct 2010
Oregon House CA
Jan 25, 2018 20:39 |  #33

Ive seen posts on this subject before, and my own experiance... This is normal. If they have a problem, they will contact you. Some people just dont rave about pictures. They see it as a normal business transaction like any other. You deliver, and they are done with you.


Why don't you take a picture, it will last longer....
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Clients not responding after delivering images
FORUMS Post Processing, Marketing & Presenting Photos The Business of Photography


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