LOG IN    OR   REGISTER TO FORUMS


Canon service at Elstree, UK

FORUMS Canon Cameras, Lenses & Accessories Canon EOS Digital Cameras
Thread started 27 Sep 2005 (Tuesday) 05:19   
LIST NEARBY THREADS
 
wibbly
Senior Member
wibbly's Avatar
Joined Aug 2003
321 posts
[MORE/SHARE]

I think I may have to send all my lenses and 20D body to them for calibration - but the issue I have is marginal (variable levels of front focusing).

Anyone had bad experiences with Canon service in the UK specifically on this kind of issue? Not that I have much choice. I tried Fixation, and they said they can't deal with the kind of problem I have...

W

Post #1, Sep 27, 2005 05:19:50


http://www.thebaldphot​ographer.com/external link
http://www.facebook.co​m/jstbpexternal link

LOG IN TO REPLY
sponsored links
(this ad will go away when you log in as registered member)
hammerman660
Junior Member
Joined Sep 2005
27 posts
[MORE/SHARE]

I'm a member of CPS, so on the odd occasion I have had to put my kit in for repair it's been turned around in days. However, they have never got to the bottom of the problem I have with my 1d and it over exposing occasionally in 8fps. They did supply a loan 1d while they worked on it, but that is a CPS benefit and not one they guarantee.

They did however fix my 10d, and calibrate the lens I sent in, a friend also just got has 10d back after a mirror issue, and says it now works better than when he first used it. I guess it all depends on how bad the issue is and how heavily you use your kit.

All my kit currently needs servicing, but I have been holding back sending it in, as I have not been able to - A) find the time and B) fully identify which part of my set up is to blame for the occasional image that is way off focus (back focus)

Post #2, Sep 27, 2005 05:31:30


www.ultimate-images.co.ukexternal link Leaders in Equestrian Event Photography

LOG IN TO REPLY
Radioham
Senior Member
Radioham's Avatar
Joined Jan 2005
118 posts
Rainham Essex England
[MORE/SHARE]

Have a look http://photography-on-the.net/forum/showthre​ad.php?t=101456

Post #3, Sep 27, 2005 12:19:29 as a reply to hammerman660's post 6 hours earlier.


Canon
EOS 20D
EF50 F1.4
EF17-40 F4 L
EF 200mm 2.8 L II USM
EF 2 x MkII
Speedlite 550EX
TOKINA 28-200 F3.5-5.6
Kenko Extension Tubes
PHOTOSHOP CS 2

LOG IN TO REPLY
KennyG
Goldmember
KennyG's Avatar
Joined Aug 2003
2,252 posts
Leeds, UK
[MORE/SHARE]

Go to Lehmanns in Stoke. Best Canon service centre. Carry out warranty repairs and also CPS priority. Fast turn-round too.

If you have variable levels of front focus I would not suspect a hardware issue to be honest. If you run a proper test it should be consistent.

Post #4, Sep 27, 2005 20:17:16


Ken
Professional Motorsport Photographer
2 x 1D MK-II, 7D, 17-40L, 24-70L, 70-200 2.8L IS, 100-400L,
300 2.8L IS, 500 4.0L IS, 85 1.8, 50 1.4, 1.4 & 2.0 MK-II TC.

LOG IN TO REPLY
wibbly
THREAD ­ STARTER
Senior Member
wibbly's Avatar
Joined Aug 2003
321 posts
[MORE/SHARE]

Thanks Kenny G. I actually spoke to Fixation in London already (they have an excellent reputation), but they already said they can't do this kind of (calibration) work. I wonder if Lehmanns do...

W

Post #5, Sep 28, 2005 01:59:05


http://www.thebaldphot​ographer.com/external link
http://www.facebook.co​m/jstbpexternal link

LOG IN TO REPLY
sponsored links
(this ad will go away when you log in as registered member)
PaulB
Goldmember
Joined Apr 2003
1,543 posts
Leeds, Yorkshire
[MORE/SHARE]

As far as I am aware the only places to do calibration of DSLRs in the UK are Canon themselves, Lehmann's, and Colchester Camera Repair Services - if you are in Scotland I'm sure there is a Canon authorised repairer in Glasgow (but I can't remeber their name).

Post #6, Sep 28, 2005 04:58:37 as a reply to wibbly's post 2 hours earlier.




LOG IN TO REPLY
wibbly
THREAD ­ STARTER
Senior Member
wibbly's Avatar
Joined Aug 2003
321 posts
[MORE/SHARE]

Lehmann's have a good/better reputation (comapared say with Canon and, say, Fixation)?

W

Post #7, Sep 28, 2005 10:19:52


http://www.thebaldphot​ographer.com/external link
http://www.facebook.co​m/jstbpexternal link

LOG IN TO REPLY
John57
Senior Member
Joined Jun 2003
155 posts
[MORE/SHARE]

Fixation have been good to me .... but, as you say they don't sort the focus.

I had a 10D that was well out on focus - Canon UK didn't believe me until they saw identical pictures taken with the same lens on our other 10D ! To be fair though, when they looked at the camera they said it was definitely wrong and adjusted it. After that it was like a new camera .... or to be exact, the same as my other 10D had been out of the box.

So, for camera focus issues I can give Canon UK 10/10 ...... however, lenses are, in my experience, a different matter -

Canon UK had 3 goes at sorting the focus on a 24-70L I had ..... they failed and the lens got replaced, effectively by them. They only accepted it was a duff one after I took images with our other 24-70L which was fine and, like the 10D senario, sent them in as a comparison.

I sent a 70-300 DO back twice for softness / out of focus images compared to other 70-300 DO lenses I had seen and they kept saying it was 'within tolerances' when it was clearly rubbish. I ended up selling the lens.

I hope this helps - for adjusting camera focus Canon UK were fine but for lenses they were not.

Post #8, Sep 28, 2005 11:10:47 as a reply to wibbly's post 50 minutes earlier.




LOG IN TO REPLY


LIST NEARBY THREADS
2,171 views & 0 likes for this thread
Canon service at Elstree, UK
FORUMS Canon Cameras, Lenses & Accessories Canon EOS Digital Cameras



NOT A MEMBER YET? CLICK HERE TO REGISTER TO FORUMS

CHANGE BODY TEXT SIZE FOR ALL THREAD PAGES
POWERED BY AMASS 1.0version 1.0
made in Finland
by Pekka Saarinen
for photography-on-the.net


SEND FEEDBACK TO STAFF  |  JUMP TO FORUM...  |  FORUM RULES


Spent 0.00071 for 4 database queries.
PAGE COMPLETED IN 0.01s
748 guests, 530 members online
Simultaneous users record so far is 3341, that happened on Dec 11, 2014
Latest registered member is icepicKP

COOKIES DISCLAIMER: By using this site you agree that some cookies will be stored on your browser. For unlogged users we store one session id cookie. For registered members we store (in addition to login session cookie) only cookies that are essential for required functionality, we do not store any personal tracking data in cookies or other browser's data storage methods.