How many of you have dealt with Kacey Interprises? I placed an order with three different companies last week. Paul Buff, Cheetah, and Kacey. I have received my orders already from Paul Buff and Edward but Kacey still has not shipped. But of course I have been charged for it. Not even an confirmation of the order even though I asked them to check on it and a possible wrong email I could have given. They said I would get an email when it shipped.
Today I sent them a msg via their contact and told them to cancel my order. I would get it from Flash Zebra. I need it for a shoot on the 15th and need to be sure I will have it. Am I being unreasonable or did I just get spoiled by the great customer service that I got from Edward, Paul Buff, and last week B&H and Dell? I have been shopping.