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FORUMS Canon Cameras, Lenses & Accessories Canon EOS Digital Cameras
Thread started 19 Apr 2011 (Tuesday) 10:51
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5D Mirror Fix

 
TheBrick3
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Apr 19, 2011 10:51 |  #1

Is there anyway to tell if it's been done? I'm not the first owner of my 5D and I don't have means of contacting the first owner.


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Unregistered.Coward
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Looking thru the viewfinder
Apr 19, 2011 10:55 |  #2

http://news.cnet.com ...17938_105-10156483-1.htmlexternal link

http://kazenphotograph​y.blogspot.com ...e-eos-5d-main-mirror.htmlexternal link

The fix is done free of charge, regardless of warranty status


....the best camera is the one you have on you at the time.

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TheBrick3
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Apr 19, 2011 11:36 |  #3

Damnit! It's been fixed. I am trying to get a free cleaning here. :( I wonder if I send it in anyway if they'll just go ahead and clean it and send it back.


1D III 5D II 5D | 580 EX II x 2
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TWOLITREmedia
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Apr 19, 2011 11:54 |  #4

RobertMang wrote in post #12253000external link
Dammit! It's been fixed. I am trying to get a free cleaning here. :( I wonder if I send it in anyway if they'll just go ahead and clean it and send it back.

Hahaha that's hilarious this is EXACTLY what I was looking to do. I finally took the dive and looked into my 5Dc last night and realized, **** it was already done!

Oh well, find a trusted local professional and get'r cleaned. I heard something about Canon not doing free cleaning with non-repair issues anymore anyways.


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Joe ­ Cyr
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Apr 19, 2011 11:55 |  #5

Uh, no. Not likely.


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iwasinvertedx
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Apr 19, 2011 12:04 |  #6

yeah i was hoping to get it fixed n cleaned too.
but sadly, it already as the repair done.
i wish they still did cleanings for free.
i used to live down the freeway from the irvine center and it wouldve been easy just to drop it off n get it cleaned.


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blueM
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Apr 19, 2011 12:26 |  #7

Just learn how to do it. It's not that difficult - just takes a little time, patience and the proper tools. Full-frame sensors are big (compared to crop) = lots of acreage for dust.

Even if you had gotten a free cleaning, you would eventually have to clean the sensor yourself.

Google "Copperhill Method" for tips and tools


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iwasinvertedx
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Apr 19, 2011 12:30 |  #8

blueM wrote in post #12253368external link
Just learn how to do it. It's not that difficult - just takes a little time, patience and the proper tools. Full-frame sensors are big (compared to crop) = lots of acreage for dust.

Even if you had gotten a free cleaning, you would eventually have to clean the sensor yourself.

Google "Copperhill Method" for tips and tools

i have cleaned my sensor before with eclipse and sensor swabs. it isnt difficult. usually a good blast from a rocket blow is enough to get rid of dust.
It is just nice to have canon do it because they could do a full chamber cleaning


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TheBrick3
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Apr 19, 2011 13:38 |  #9

blueM wrote in post #12253368external link
Just learn how to do it. It's not that difficult - just takes a little time, patience and the proper tools. Full-frame sensors are big (compared to crop) = lots of acreage for dust.

Even if you had gotten a free cleaning, you would eventually have to clean the sensor yourself.

Google "Copperhill Method" for tips and tools

I've always cleaned cameras myself. I've cleaned the 5D twice this spring. I don't know if I made it worse the first time, but it didn't really work, and I avoided using the camera for awhile. The next time I cleaned it, I must've tracked some dust in somehow and it's pretty much unuseable now. I don't know if continuing to try and clean it is good.

Before I realized the camera was fixed, I had already called and they sent me the label. I am thinking if I send it in, maybe they'll just assume I was confused and return the camera cleaned with shutter count to me without saying anything for the sake of customer service. They also said I could send a broken 550ex in for an estimate to fix in the same box as the 5D so I have more incentive to try. I am not really sure what the downside is.

I do realize mooching off of them like this isn't very nice. But I am a very loyal buyer of their (previously purchased) products, damnit!


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ben_r_
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Apr 19, 2011 14:26 |  #10

How much IS it to have Canon clean your sensor? Ive never heard of a price before.


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Virto
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Apr 19, 2011 15:49 |  #11

I don't remember off-hand Ben, but other threads mention something in the neighborhood of 125 bucks just to touch the thing.


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jm2e
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Raleigh
Apr 28, 2011 08:46 |  #12

I just had mirror blow out on one that I thought was fixed before I bought it. Totally freaked me out because I thought the sensor might be damaged. Looks okay, but I'm sending it off today to Canon. We'll see what comes of it......fingers crossed.




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BucketMan
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May 31, 2011 20:22 as a reply to jm2e's post |  #13

They still include a free cleaning with the mirror fix.

I picked up a used 5D recentlyfor a great price, the downside being the camera was a tad rough. The sensor was a mess and the viewfinder...had more hair in it than on my head. The camera also reaked of cigarette smoke, major pet peeve of mine.

But, everything else looked fine and it was a great price, I even brought him down a bit more when I showed him pics @ F22 showing the sensor dust.

I got it home and gave it one heck of a cleaning with a toothbrush and a mild soap solution. Got most of the smoke smell off of it. I was still pretty bummed about the sensor though. But I had remembered somethign about the mirror recall and low and behold this one had NOT had it done!

I called Canon and they sent me a label to ship the camera to them. I included a VERY nice letter to the tech. asking if they could find the time to clean the sensor and the viewfinder I would be most appreciative. I had also asked for an up to date shutter count as well.

I got a letter in the mail a couple days ago saying my camera was being repaired and will receive a thorough cleaning. It was however just a form letter, so I think they still clean the bodies that have the mirror fixed.

Im actually more concerned about the viewfinder than the sesnor as thd ust is really only noticeable at above F11 which I rarely shoot at. The VF although....ughhh, you always see it.


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critical
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Joined May 2011
May 31, 2011 21:44 |  #14

When was the mirror problem discovered, and was it ever fixed in production? I'm looking at a 2008 5d and wondering if it could have been caught before then.


Canon 5d, Sigma 50mm 1.4

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guyzer09
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Jun 01, 2011 01:19 |  #15

So how do you go about contacting canon about getting your 5d mirror fixed?


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5D Mirror Fix
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