Canon Digital Photography Forums  

Go Back   Canon Digital Photography Forums > 'Equipment Talk' section > Small Compact Digitals by Canon
Register Rules FAQ Members List Search Today's Posts Mark Forums Read



Reply
 
Thread Tools Display Modes
Old 15th of June 2013 (Sat)   #1
RichardElph330Man
Junior Member
 
Join Date: Jun 2013
Posts: 2
Default WI-FI ISSUE WITH CANON POWERSHOT ELPH 330

I have successfully added my SSID and Wireless Key (16 letters) to my Wi-Fi settings on my new Canon Powershot ELPH 330.
The camera finds my SSID Name and MY Computer ok. However, it try's to connect for a few minutes and fails. I have a wireless printer and netbook that both were successfully connecting using wireless.
The new Canon Elph just keeps searching for my Computer but never successfully connects.
Has anyone else had this problem with this new camera?
Very frustrating to know that this camera is wi-fi but can't connect to use any of the wi-fi options on the camera.
Please Help!


I forgot to mention that I called Canon Tech Support and they tried to help me for over 1 hour and cannot understand why the wi-fi is not successful.

Last edited by RichardElph330Man : 15th of June 2013 (Sat) at 11:37.
RichardElph330Man is offline   Reply With Quote
This ad block will go away when you log in as member
Old 16th of June 2013 (Sun)   #2
Overland1
Junior Member
 
Overland1's Avatar
 
Join Date: Dec 2007
Location: Central Upstate NY
Posts: 11
Default Re: WI-FI ISSUE WITH CANON POWERSHOT ELPH 330

Although your camera can "see" the network, is your router's firewall set to accept the camera?

Is the camera's Wi-Fi using 802.11a, b, g, and/or n? Whichever it uses, does your router support the same protocol? I asked this as I have some 802.11g stuff that, in order to use on my network, I need to "open that up" on my Netgear router, using the router access application.
Overland1 is offline   Reply With Quote
Old 16th of June 2013 (Sun)   #3
RichardElph330Man
Junior Member
 
Join Date: Jun 2013
Posts: 2
Default Re: WI-FI ISSUE WITH CANON POWERSHOT ELPH 330

Quote:
Originally Posted by Overland1 View Post
Although your camera can "see" the network, is your router's firewall set to accept the camera?

Is the camera's Wi-Fi using 802.11a, b, g, and/or n? Whichever it uses, does your router support the same protocol? I asked this as I have some 802.11g stuff that, in order to use on my network, I need to "open that up" on my Netgear router, using the router access application.
Thank you very much Overland1 for your reply to my camera issue.
I called Verizon, my service provider and they told me that my Verizon Router supports WPA Encryption
I will call Canon Tech Support tomorrow and find out if my Canon Powershot ELPH 330 accepts WPA encryption.
Will let you know if I am successful.
I hope that this problem will be resolved soon.
RichardElph330Man is offline   Reply With Quote
This ad block will go away when you log in as member
Old 16th of June 2013 (Sun)   #4
Jon
Moderator

Cocker Spaniel Mod

 
Jon's Avatar
 
Join Date: Jun 2004
Location: Bethesda, MD USA
Posts: 67,527
Default Re: WI-FI ISSUE WITH CANON POWERSHOT ELPH 330

First, try setting up an ad-hoc network directly between your PC and your camera, with no encryption. Then, while your router may support encryption, are you actually using it in your home network (many, foolishly, don't). And have you read this document Canon has published for WiFi connectivity?
__________________
Jon
----------

Cocker Spaniels
Maryland and Virginia activities


Image Posting Rules
and Image Posting FAQ
Report SPAM, Don't Answer It! (link)
PERSONAL MESSAGING REGARDING SELLING OR BUYING ITEMS WITH MEMBERS WHO HAVE NO POSTS IN FORUMS AND/OR WHO YOU DO NOT KNOW FROM FORUMS IS HEREBY DECLARED STRICTLY STUPID AND YOU WILL GET BURNED.
Jon is offline   Reply With Quote
Reply


Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
WTB: Canon Powershot ELPH 300 HS ashiundar Classifieds: Buy 0 29th of July 2012 (Sun) 01:55
Canon PowerShot ELPH 510 HS jptsr1 Small Compact Digitals by Canon 2 25th of August 2011 (Thu) 19:30
Canon Powershot s400 ELPH fallingstar Canon EOS Digital Cameras 2 24th of August 2005 (Wed) 21:52


All times are GMT -5. The time now is 02:02.


Powered by vBulletin® Version 3.6.12
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
This forum is not affiliated with Canon in any way and is run as a free user helpsite by Pekka Saarinen, Helsinki Finland. You will need to register in order to be able to post messages. Cookies are required for registering and posting. HTML in messages is not allowed, plain website addresses are automatically made active by the board.