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FORUMS Marketplace & Market Info Market Watch
Thread started 16 Dec 2014 (Tuesday) 17:36
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Good Bye Gray Market?

 
bigcountry
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Dec 16, 2014 17:36 |  #1

Canon has released a statement on the state of gray market. If they will not service gray market any longer then there could be some trouble ahead.

I would say they are getting pressure from the big boys (Adorama, BH, etc) on the gray market issue.


From the release:

Customers should also be aware that Gray Market Products may not be eligible for:
• coverage under a U.S. warranty;
• U.S. promotions, including mail-in and instant rebates; and
• technical support

More here:

http://www.usa.canon.c​om ...2.14.pdf?WT.mc_id=C​126149external link


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Left ­ Handed ­ Brisket
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Dec 16, 2014 18:01 |  #2

if Canon is going to hold resellers accountable for strict MAP standards they have a responsibility to help police the grey market.


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Moppie
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Dec 16, 2014 18:02 |  #3

they said the same thing here several years ago.
it has little to do with supporting the retailer and more to do with each region maintaining their profit margins.

it doesn't really work here though as we have very strong consumer protection law.


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bigcountry
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Dec 16, 2014 18:18 |  #4

All MAP pricing is what they can publicly post the price as.

They can sell it privately for whatever they want.


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IShootThings
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Dec 16, 2014 19:14 |  #5

I'm thinking the authorized retailers are getting hurt by companies like 6th Ave who just sold a ton of gray market 5d3s for way under MAP. I don't think it's much of a coincidence that the prices on the top Canon products dropped and now they release this statement about gray market items...


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bigcountry
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Dec 16, 2014 19:41 |  #6

Ishootthings, i bet you are very accurate in your post.


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ptcanon3ti
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Dec 16, 2014 19:55 |  #7

It will be interesting to see how this will all play out. Nikon simply will NOT service any grey market items whether you offer to pay for the service or not.


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Wilt
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Post has been edited over 2 years ago by Wilt.
Dec 16, 2014 20:06 |  #8

bigcountry wrote in post #17336594external link
Canon has released a statement on the state of gray market. If they will not service gray market any longer then there could be some trouble ahead.

I would say they are getting pressure from the big boys (Adorama, BH, etc) on the gray market issue.


Uhhh...I hate to break it to you folks, but outfits such as B&H are ACTIVELY involved in the importation and sales of goods not imported by Canon USA!

Here is what B&H web site says on the topic

"About USA and Imported Products
Items marked "USA" are imported and/or distributed by the manufacturer or the manufacturers official licensed importer/distributor and are warranted by them. Items marked "Imported" are imported and/or distributed by other entities and are warranted by B&H Photo-Video. "Imported" products do not qualify for manufacturers rebate programs. There is no difference in the item itself."

"The terms "grey market", "direct import", and "Imported", refer to the same thing in this article. B&H sells most products with a warranty from the manufacturer or from the manufacturer's licensed importer. We also sell some products we've obtained from sources other than the manufacturer or its licensed importer. These are "grey market" products. "Grey market" is not illegal, not factory seconds, not demo merchandise, not cheaper or inferior products. In fact in almost every instance a "grey market" product is absolutely identical to its US-warranted counterpart. "Grey market" and US-warranted products are manufactured in the same factories from the same components, and sub-assemblies, to the same specs and tolerances, by the same workers. In terms of the item itself (excepting PAL video -- see below) there is no difference at all. A "grey market" Nikon 50mm f/1.4 D-AF lens (for example) is exactly the same in every possible way as the US-warranted version.


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WaterBoy2090
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Dec 16, 2014 20:30 |  #9

ptcanon3ti wrote in post #17336755external link
Nikon simply will NOT service any grey market items whether you offer to pay for the service or not.

Hardly an endorsement for Nikon; obviously those super duper sensors aren't meant for travel photography!

I understand not honouring international local warranties, but to not support your own products based on country of purchase is commercial fracticide.

I experienced a similar situation with Sony nearly 20 years ago; haven't bought a single Sony product since, and don't intend to anytime soon either.


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bigcountry
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Dec 16, 2014 21:00 |  #10

BH may bring a lot of gray market, but if canon doe has a way to distinguish them from the intended U.S. Market goods and won't service them a la' Nikon USA, then who in their right mind will be purchasing gray market items?


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ptcanon3ti
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Dec 17, 2014 06:46 |  #11

bigcountry wrote in post #17336843external link
BH may bring a lot of gray market, but if canon doe has a way to distinguish them from the intended U.S. Market goods and won't service them a la' Nikon USA, then who in their right mind will be purchasing gray market items?

I question the same thing of Nikon products. But there are MANY vendors on ebay selling Grey nikon stuff, so somebody must be buying it. I wouldn't.


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scorpio_e
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Dec 17, 2014 11:08 |  #12

It says: MAY NOT not WILL NOT.

Customers should also be aware that Gray Market Products may not be eligible for: • coverage under a U.S. warranty;


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tmalone893
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Dec 17, 2014 12:57 |  #13

The deal is also that the Gray Market prices are lower than most used USA warranty items. If you buy used, you aren't getting a warranty anyway unless the seller passes on the receipt. As far as the ebay sellers, BigValue, GetItDigital, etc... most say they will handle any repairs via a third party vendor. To me that means someone is repairing these cameras.


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ptcanon3ti
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Dec 17, 2014 13:14 |  #14

tmalone893 wrote in post #17338000external link
The deal is also that the Gray Market prices are lower than most used USA warranty items. If you buy used, you aren't getting a warranty anyway unless the seller passes on the receipt. As far as the ebay sellers, BigValue, GetItDigital, etc... most say they will handle any repairs via a third party vendor. To me that means someone is repairing these cameras.


Yah true....it could be BillyBob in his dad's basement. Where are they getting parts? Are the parts genuine Nikon or Canon parts?


Paul
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tmalone893
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Dec 17, 2014 13:16 |  #15

ptcanon3ti wrote in post #17338032external link
Yah true....it could be BillyBob in his dad's basement. Where are they getting parts? Are the parts genuine Nikon or Canon parts?

True, but does it matter as long as it works. Thousands of cars on the roads today have parts that aren't "genuine" but they still move down the road.


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