Approve the Cookies
This website uses cookies to improve your user experience. By using this site, you agree to our use of cookies. Read More.
OK
Index  •   • New posts  •   • RTAT  •   • 'Best of'  •   • Gallery  •   • Gear  •   • Reviews
New posts  •   • RTAT  •   • 'Best of'  •   • Gallery  •   • Gear  •   • Reviews
Register to forums    Log in

 
FORUMS Canon Cameras, Lenses & Accessories Canon Accessories
Thread started 27 Jul 2017 (Thursday) 08:41
Prev/next
sponsored links
(this ad will go away when you log in as registered member)

Yongnuo 1.4X drains battery, warranty request experience

 
jdnan
Senior Member
318 posts
Joined Apr 2011
Fort Worth, TX area
Post has been edited 2 months ago by jdnan.
Jul 27, 2017 08:41 |  #1

I purchased one of these back in August of 2016 based on good reviews on the 2x version. Auto focus works fine with my gear (1DM4, 70-200 IS II USM) & pictures are sharp. However, I've discovered that it drains the battery on my 1DM4 when the camera is on or off. I at first assumed that my battery was nearing end of life but just recently realized that the battery drain only happens when the extender is installed.

Warranty? While technically, it's still under warranty, the warranty appears to be virtually worthless. Yongnuo contacted me and said that I must pay shipping to China both ways, they won't provide an estimate for length of time to repair, and they still haven't provided the details I need to return the extender. Simple things like a shipping address and what documentation to include has not been communicated. I've asked for this basic information and we'll see if I ever get a response.

BTW, any idea what shipping to Hong Kong will entail? I'll probably just cut my losses and consider it a lesson learned, but I'll keep you posted on developments.


Jerry
Gear
Feedback

LOG IN TO REPLY
sponsored links
(this ad will go away when you log in as registered member)
Wilt
Reader's Digest Condensed version of War and Peace [POTN Vol 1]
Wilt's Avatar
39,042 posts
Gallery: 1 photo
Joined Aug 2005
Belmont, CA
Jul 27, 2017 09:16 |  #2

Go to www.usps.gov (external link) and you can use their shipping estimator


You need to give me OK to edit your image and repost! Keep POTN alive and well with member support http://photography-on-the.net/forum/donate.p​hp
Canon dSLR system, Olympus OM 35mm system, Bronica ETRSi 645 system, Horseman LS 4x5 system, Metz flashes, Dynalite studio lighting, and too many accessories to mention

LOG IN TO REPLY
jdnan
THREAD ­ STARTER
Senior Member
318 posts
Joined Apr 2011
Fort Worth, TX area
Jul 27, 2017 09:24 as a reply to Wilt's post |  #3

Yep, $23 one way, slow boat to China.


Jerry
Gear
Feedback

LOG IN TO REPLY
PhotosGuy
Moderator
PhotosGuy's Avatar
74,727 posts
Gallery: 2 photos
Joined Feb 2004
Middle of Michigan
Post has been edited 2 months ago by PhotosGuy.
Jul 27, 2017 11:11 |  #4

I'd be more inclined to suspect the cameras On/Off switch, or the battery. OTOH, it seems that the battery indicator often doesn't show drain until a certain point is reached. Maybe the AF in the extender is drawing more power than you think before the camera is turned off?


FrankC - 20D, RAW, Manual everything...
Classic Carz, Racing, Air Show, Flowers.
Find the light... A few Car Lighting Tips, and MOVE YOUR FEET!
Have you thought about making your own book? // Need an exposure crutch?
New Image Size Limits: Image must not exceed 1280 pixels on any side.

LOG IN TO REPLY
jdnan
THREAD ­ STARTER
Senior Member
318 posts
Joined Apr 2011
Fort Worth, TX area
Jul 31, 2017 08:18 as a reply to PhotosGuy's post |  #5

Could be the latter but don't think it's the on/off switch. It doesn't drain the batter when I don't have the TC connected and the battery seems to hold up just fine as well when the TC is not connected. I haven't touched the camera since Thursday afternoon and turned it on this morning & the battery still shows fully charged. If the TC had been connected, it would have been drained.

I know it sounds like a strange phenomenon but when I contacted Yongnuo they agreed that the TC was defective and the solution was to send it in for repair or replacement. I would think that if the TC couldn't drain the battery that they would tell me that there is nothing wrong with the TC.

It appears now that they will pay for the return shipping and they have finally provided a shipping address after 3 requests. I'm going to send it back and see what happens. I'll provide an update when I have more information.


Jerry
Gear
Feedback

LOG IN TO REPLY
John ­ from ­ PA
Cream of the Crop
7,375 posts
Joined May 2003
Southeast Pennsylvania
Post has been edited 2 months ago by John from PA.
Aug 04, 2017 12:32 |  #6

Something to try...I recall several years ago that some 3rd party brand teleconverter (I don;t remember the brand) also would drain the batteries. It was determined that the lens had to be first mounted to the teleconverter and then the lens/teleconverter assembly had to be mounted to the camera body. Perhaps worth a try or even if you are doing this, then try the other way mounting the teleconverter to the body, then the lens to the teleconverter.

As a point of interest, the Yongnuosa site states the following with respect to their warranty. Where did you buy?

Yongnuousa.net only warranties items purchased on our site. For warranty service on items purchased elsewhere, you must contact that seller.




LOG IN TO REPLY
John ­ from ­ PA
Cream of the Crop
7,375 posts
Joined May 2003
Southeast Pennsylvania
Post has been last edited 2 months ago by John from PA. 2 edits done in total.
Aug 04, 2017 12:40 |  #7

jdnan wrote in post #18412437 (external link)
I purchased one of these back in August of 2016 based on good reviews on the 2x version.

Check the reviews at https://www.amazon.com ...leconverter/dp/B01E​3OQ0PM (external link). They suck and one review (perhaps you?) in particular discusses the exact issue you are having.

You might also add your comments at https://www.facebook.c​om/yongnuobuyingguide/ (external link).




LOG IN TO REPLY
Alveric
Goldmember
Alveric's Avatar
Joined Jan 2011
Canada
Aug 04, 2017 13:26 |  #8

YN's definition of warranty is 'throw it in the garbage and buy another one'. They clearly make it more trouble (and costly) than it's worth to fix their duds.


'The success of the second-rate is deplorable in itself; but it is more deplorable in that it very often obscures the genuine masterpiece. If the crowd runs after the false, it must neglect the true.' —Arthur Machen
Why 'The Histogram' Sux (external link)

LOG IN TO REPLY
jdnan
THREAD ­ STARTER
Senior Member
318 posts
Joined Apr 2011
Fort Worth, TX area
Aug 08, 2017 07:59 as a reply to John from PA's post |  #9

That is the standard method for mounting any teleconverter, as far as I've always understood. Mount to the lens first & then the camera. I had a Canon 2x III a few years ago and that was the instructions for that teleconverter.


Jerry
Gear
Feedback

LOG IN TO REPLY
jdnan
THREAD ­ STARTER
Senior Member
318 posts
Joined Apr 2011
Fort Worth, TX area
Aug 08, 2017 07:59 |  #10

John from PA wrote in post #18419246 (external link)
Check the reviews at https://www.amazon.com ...leconverter/dp/B01E​3OQ0PM (external link). They suck and one review (perhaps you?) in particular discusses the exact issue you are having.

You might also add your comments at https://www.facebook.c​om/yongnuobuyingguide/ (external link).

Guilty 8-)


Jerry
Gear
Feedback

LOG IN TO REPLY
sponsored links
(this ad will go away when you log in as registered member)

2,885 views & 1 like for this thread
Yongnuo 1.4X drains battery, warranty request experience
FORUMS Canon Cameras, Lenses & Accessories Canon Accessories


Not a member yet? Click here to register to the forums.
Registered members get all the features: search, following threads, own gear list and ratings, likes, more forums, private messaging, thread follow, notifications, own gallery, settings, view hosted photos, own reviews and more...


AAA

Send feedback to staff    •   Jump to forum...    •   Rules    •   Index    •   New posts    •   RTAT    •   'Best of'    •   Gallery    •   Gear    •   Reviews    •   Polls

COOKIES DISCLAIMER: This website uses cookies to improve your user experience. By using this site, you agree to our use of cookies. Privacy policy and cookie usage info.

POWERED BY AMASS 1.4version 1.4
made in Finland
by Pekka Saarinen
for photography-on-the.net
Spent 0.0009 for 4 database queries.
PAGE COMPLETED IN 0.02s
Latest registered member is alessandro
891 guests, 449 members online
Simultaneous users record so far is 6106, that happened on Jun 09, 2016