Hello, I'm hoping someone can help. I just purchased my BenQ SW2700PT monitor which comes with its own hardware calibration software (Palette Master). I set everything up last night, ran the calibration (prior to that I used Spyder4) and upon viewing my images, I noticed that the black levels in my images look completely crushed. It's a wide gamut monitor so I have it calibrated to RGB, D65 white point, luminance of 120 cd/m2. I'm using a GTX 1060 6gb graphics card and my monitor is hooked up via display port. I've also enabled the 10 bit option on my card.
Is anyone here familiar with this monitor and/or their calibration software? Or anyone in general know what calibration setting I might want to change? I tried toggling between relative and absolute intents but that didn't seem to change anything.
This monitor allows me to toggle between different color modes, so when I toggle and view in sRGB mode, my images look good. It's just in RGB that my blacks look horrible. But also I noticed when in Photoshop, the colors of my images look dull. I'm working in RGB, 16 bit. Is that normal as well? I always covert before saving but while in PS, colors look dull.
While I understand a little more of just the basics of color management, it's not an area I'm particularly proficient in. If anyone can help shed some light on any of the above issues, that would greatly help my clarity in this area and more importantly help resolve the black level issues I'm experiencing. I've also been trying to contact BenQ support but I'm not able to get through, thus hoping members here can assist. Appreciate it.