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FORUMS Marketplace & Market Info Market Watch 
Thread started 11 Jan 2018 (Thursday) 19:40
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knk1314
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Post edited 4 months ago by knk1314. (2 edits in all)
     
Jan 11, 2018 19:40 |  #1

just want to take an opportunity to say thank you to Helen Oster.

I had purchased the Flashpoint eVOLV 200 kit the last two months, first on for $279 and few week later they had a better kit sale for $289. than I bought it and return my first one. somehow they use the $289 one for the credit, and charge me $65 saying that I did not return the transmitter which is not come with it. than I call and e-mail them and explain it to them and send them all the proved that the kit does not came with the transmitter. on and off for more than two weeks still not seeing the credit.

since I been hearing a lot about Helen Oster in here. Last night I decided to send her an e-mail. this afternoon someone call me to confirm the amount that they will credit back for me. WOW less than 24Hrs and now I am happy. sometime is not about the $65.00 that make me happy. Is when you need help and some one is there for you. this is more important.

Again A big Thank you to :love: Helen :love:
and thank you for your help.

PS: just like everyone said "Helen is on our side"


[Canon 7D] <420EX> {EF-S 18-135/ 28-135/ 50mm f1.4/ 24-105L / 135L}
{Sigma 30mm f/1.4 EX DC HSM}

  
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TeamSpeed
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Jan 11, 2018 20:25 |  #2

I try to take screenshots of the bundles when I buy them, it serves as visual proof of what I bought, useful should I need to return it long after the sale is over. :)


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knk1314
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Jan 11, 2018 21:59 |  #3

Actually this is the first time that I return from the past two year that I bought things from Adorama.


[Canon 7D] <420EX> {EF-S 18-135/ 28-135/ 50mm f1.4/ 24-105L / 135L}
{Sigma 30mm f/1.4 EX DC HSM}

  
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FarmerTed1971
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Jan 11, 2018 22:45 |  #4

Helen is great!


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HelenOster
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Jan 12, 2018 02:46 |  #5

knk1314 wrote in post #18539011 (external link)
just want to take an opportunity to say thank you to Helen Oster.

I had purchase the Flashpoint eVOLV 200 kit the last two months, first on for $279 and few week later they had a better kit sale for $289. than I bought it and return my first one. somehow they use the $289 one for the credit, and charge me $65 saying that I did not return the transmitter which is not come with it. than I call and e-mail them and explain it to them and send them all the proved that the kit does not came with the transmitter. on and off for more than two weeks still not seeing the credit.

since I been hearing a lot about Helen Oster in here. Last night I decided to send her an e-mail. this afternoon someone call me to confirm the amount that they will credit back for me. WOW less than 24Hrs and now I am happy. sometime is not about the $65.00 that make me happy. Is when you need help and some one is there for you. this is more important.

Again A big Thank you to :love: Helen :love:
and thank you for your help.

PS: just like everyone say "Helen is on our side"


You made my day! So glad I was able to help. :-)


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Helen@adorama.com
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http://www.flickr.com/​people/22264746@N07/ (external link)

  
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HelenOster
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Jan 12, 2018 02:46 |  #6

FarmerTed1971 wrote in post #18539131 (external link)
Helen is great!


Thanks so much! :love:


Adorama Camera Customer Service Ambassador
Helen@adorama.com
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http://www.flickr.com/​people/22264746@N07/ (external link)

  
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CH_Devin
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Jan 12, 2018 22:55 |  #7

Adorama's return policy is very favorable to the buyer. I once returned a lens without hassle from a job getting cancelled.


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scorpio_e
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Jan 13, 2018 06:00 |  #8

Lots of Adorama love here. They are my go to for buying equipment. Always helpful:P and then there is Helen :love:. I rarely had to reach out to her and she has been always super helpful.


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