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FORUMS Marketplace & Market Info Market Watch
Thread started 11 Jan 2018 (Thursday) 19:40
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knk1314
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189 posts
Joined Jan 2013
VA
Post has been last edited 1 month ago by knk1314. 2 edits done in total.
Jan 11, 2018 19:40 |  #1

just want to take an opportunity to say thank you to Helen Oster.

I had purchased the Flashpoint eVOLV 200 kit the last two months, first on for $279 and few week later they had a better kit sale for $289. than I bought it and return my first one. somehow they use the $289 one for the credit, and charge me $65 saying that I did not return the transmitter which is not come with it. than I call and e-mail them and explain it to them and send them all the proved that the kit does not came with the transmitter. on and off for more than two weeks still not seeing the credit.

since I been hearing a lot about Helen Oster in here. Last night I decided to send her an e-mail. this afternoon someone call me to confirm the amount that they will credit back for me. WOW less than 24Hrs and now I am happy. sometime is not about the $65.00 that make me happy. Is when you need help and some one is there for you. this is more important.

Again A big Thank you to :love: Helen :love:
and thank you for your help.

PS: just like everyone said "Helen is on our side"


[Canon 7D] <420EX> {EF-S 18-135/ 28-135/ 50mm f1.4/ 24-105L / 135L}
{Sigma 30mm f/1.4 EX DC HSM}

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TeamSpeed
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32,839 posts
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Joined May 2002
Northern Indiana
Jan 11, 2018 20:25 |  #2

I try to take screenshots of the bundles when I buy them, it serves as visual proof of what I bought, useful should I need to return it long after the sale is over. :)


Past Equipment | My Gallery (external link)

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knk1314
THREAD ­ STARTER
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189 posts
Joined Jan 2013
VA
Jan 11, 2018 21:59 |  #3

Actually this is the first time that I return from the past two year that I bought things from Adorama.


[Canon 7D] <420EX> {EF-S 18-135/ 28-135/ 50mm f1.4/ 24-105L / 135L}
{Sigma 30mm f/1.4 EX DC HSM}

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FarmerTed1971
fondling the 5D4
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Joined Sep 2013
Portland, OR
Jan 11, 2018 22:45 |  #4

Helen is great!


Getting better at this - Fuji Xt-2 - Fuji X-Pro2 - 18-55 - 35 f2 WR - 50-140 - flickr (external link) - www.scottaticephoto.co​m (external link)

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HelenOster
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4,396 posts
Joined Jul 2008
New York
Jan 12, 2018 02:46 |  #5

knk1314 wrote in post #18539011 (external link)
just want to take an opportunity to say thank you to Helen Oster.

I had purchase the Flashpoint eVOLV 200 kit the last two months, first on for $279 and few week later they had a better kit sale for $289. than I bought it and return my first one. somehow they use the $289 one for the credit, and charge me $65 saying that I did not return the transmitter which is not come with it. than I call and e-mail them and explain it to them and send them all the proved that the kit does not came with the transmitter. on and off for more than two weeks still not seeing the credit.

since I been hearing a lot about Helen Oster in here. Last night I decided to send her an e-mail. this afternoon someone call me to confirm the amount that they will credit back for me. WOW less than 24Hrs and now I am happy. sometime is not about the $65.00 that make me happy. Is when you need help and some one is there for you. this is more important.

Again A big Thank you to :love: Helen :love:
and thank you for your help.

PS: just like everyone say "Helen is on our side"


You made my day! So glad I was able to help. :-)


Adorama Camera Customer Service Ambassador
Helen@adorama.com
http://twitter.com/Hel​enOsterexternal link
http://www.flickr.com/​people/22264746@N07/external link

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HelenOster
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4,396 posts
Joined Jul 2008
New York
Jan 12, 2018 02:46 |  #6

FarmerTed1971 wrote in post #18539131 (external link)
Helen is great!


Thanks so much! :love:


Adorama Camera Customer Service Ambassador
Helen@adorama.com
http://twitter.com/Hel​enOsterexternal link
http://www.flickr.com/​people/22264746@N07/external link

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CH_Devin
Senior Member
Joined Sep 2009
San Francisco, CA
Jan 12, 2018 22:55 |  #7

Adorama's return policy is very favorable to the buyer. I once returned a lens without hassle from a job getting cancelled.


80mm ish

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scorpio_e
Cream of the Crop
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Joined Aug 2007
Pa
Jan 13, 2018 06:00 |  #8

Lots of Adorama love here. They are my go to for buying equipment. Always helpful:P and then there is Helen :love:. I rarely had to reach out to her and she has been always super helpful.


www.steelcityphotograp​hy.com (external link)

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