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Thread started 14 Apr 2018 (Saturday) 13:21
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A question of ethics, I think.

 
-Duck-
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Apr 16, 2018 20:50 |  #16

Just my two cents (which isn't worth much) is that based on the sellers response they may have know there was an issue. Why else refund the money AND tell you to keep it. That's a lot of trust on the seller's part. that other items failed since is also an indication they knew the condition of the camera wasn't on par with their evaluation.

I'd shelf the notion of 'doing the right thing' and chalk it up to experience.


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Bassat
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Apr 16, 2018 21:12 |  #17

-Duck- wrote in post #18608239 (external link)
Just my two cents (which isn't worth much) is that based on the sellers response they may have know there was an issue. Why else refund the money AND tell you to keep it. That's a lot of trust on the seller's part. that other items failed since is also an indication they knew the condition of the camera wasn't on par with their evaluation.

I'd shelf the notion of 'doing the right thing' and chalk it up to experience.

Maybe I'm reading more into this than intended, but this sounds like you believe I've had a negative experience. As mentioned above, I started out here feeling like I got something for nothing. If the first roll goes through it OK, and nothing else breaks, I actually DID get something for nothing. A nice experience, but a bit of a dilemma none-the-less (OhLook will be along to tell me I typed that wrong, shortly! :) )


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-Duck-
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Apr 16, 2018 22:08 as a reply to  @ Bassat's post |  #18

No, I got your meaning ;-)a. I just think the seller knew more than he let on if he was quick to let revenue go like that without checking if your claim was legit. No implication about how you felt about the exchange intended. I'm just throwing out ideas, that's all.


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OhLook
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Apr 16, 2018 22:49 |  #19

Bassat wrote in post #18608256 (external link)
none-the-less (OhLook will be along to tell me I typed that wrong, shortly! :) )

Yup. Nonetheless.


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Tom ­ Reichner
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Apr 17, 2018 00:44 |  #20

-Duck- wrote in post #18608239 (external link)
Just my two cents (which isn't worth much) is that based on the sellers response they may have know there was an issue. Why else refund the money AND tell you to keep it. That's a lot of trust on the seller's part. that other items failed since is also an indication they knew the condition of the camera wasn't on par with their evaluation.


-Duck- wrote in post #18608278 (external link)
No, I got your meaning ;-)a. I just think the seller knew more than he let on if he was quick to let revenue go like that without checking if your claim was legit.

I don't think that's it at all.

I deal on eBay a LOT, and have had hundreds upon hundreds of experiences as a seller and thousands upon thousands of experiences as a buyer there. . One thing I've learned is that there are a lot of sellers who will gladly give a full refund and tell you to keep the merchandise whenever you have any complaint at all. . It is just their policy, their m.o. . They figure it's just easier to keep everybody happy than to try to maximize the profitability of every transaction. . It's basically just how things are done nowadays on eBay.

Your allegation that the seller "knew there was a problem" seems entirely unlikely, if not actually ludicrous. . Most sellers couldn't be bothered with the hassles that come with misrepresenting an item. . They just don't care. . They move lots and lots and lots of items every month and they can't be getting hung up with any one item taking more than just a few minutes of their time.

As a seller myself, if anyone ever had a complaint about somethign that they bought from me, I, too, would just give a refund and tell them to keep it. . Couldn't be bothered with having them mail it back to me, picking it up from the post office, relisting, etc. . It's just not worth it.

.


"Your" and "you're" are different words with completely different meanings - please use the correct one.
"They're", "their", and "there" are different words with completely different meanings - please use the correct one.
"Fare" and "fair" are different words with completely different meanings - please use the correct one. The proper expression is "moot point", NOT "mute point".

  
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Apr 17, 2018 05:26 |  #21

Even Amazon will sometimes give me a full refund and tell me to keep the goods. I am sure the seller just didn't want to hassle with a return, then refund, then relist the camera.


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Bassat
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Apr 17, 2018 06:35 |  #22

Contrast this sale/refund with another I recently did on E-Bay. Item: Yashica FX-3 S2K, listed as 'works well'. Item arrived and every did work well, except the meter which did not work at all. E-Bay (seller?) paid for the return and issued a full refund, including shipping. Two days after seller got the camera back, it was relisted WITH NO MENTION OF THE DEFECTIVE METER.

Caveat emptor, my friends.

@OhLook - Thank you. I thought about looking it up. Nah, she'll get it! :)


Tom,
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A question of ethics, I think.
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