Approve the Cookies
This website uses cookies to improve your user experience. By using this site, you agree to our use of cookies. Read More.
OK
Index  •   • New posts  •   • RTAT  •   • 'Best of'  •   • Gallery  •   • Gear  •   • Reviews
New posts  •   • RTAT  •   • 'Best of'  •   • Gallery  •   • Gear  •   • Reviews
Register to forums    Log in

 
FORUMS Community Talk, Chatter & Official Stuff The Lounge
Thread started 11 Apr 2006 (Tuesday) 19:16
Prev/next
sponsored links
(this ad will go away when you log in as registered member)

Very happy Canon customer.

 
Sam
Goldmember
Sam's Avatar
4,040 posts
Joined Mar 2005
Northern California
Apr 11, 2006 19:16 |  #1

Not EOS related but it does involve Canon.

I have a ZR series camcorder that just up and died on me. I called Canon and they are aware of some models having an issue with the CCD. They are sending me prepaid shipping and will be repairing my camera free of charge even though the warranty is long expired.

Sometimes I am amazed at the simple things in life. If anyone has a ZR series camcorder be sure to call if you experience any issues.

My problem was a very distorted image, others report a black screen.




LOG IN TO REPLY
Citizensmith
Cream of the Crop
Citizensmith's Avatar
6,386 posts
Gallery: 1 photo
Joined Dec 2004
Sacramento, CA USA
Apr 11, 2006 22:20 |  #2

on a slightly related note, a friend bought a Canon scanner recently. It wouldn't install drivers. She called tech support for the store she bought it from. Clueless and no help. She called HP tech support (it was a HP computer). They were one of the farmed out tech support services were someone with a limited command of english reads stuff from a script and tried repeatedly to sell her a $60 support program. She finally called Canon (OK, she should have called them first). It was a US based tech support service with quick response that immediately identified the problem and took her through fixing it. So another good mark to Canon.


My POTN Gallery, Complete gear list,
Tradition - Just because you've always done it that way doesn't mean it's not incredibly stupid.

LOG IN TO REPLY
Sam
THREAD ­ STARTER
Goldmember
Sam's Avatar
4,040 posts
Joined Mar 2005
Northern California
Apr 11, 2006 23:18 as a reply to Citizensmith's post |  #3

Nice to hear that it is common practice, although they did lose out on a sale. I was all ready to buy a new cam corder. My wife was even happy about it.

It may have ended up a Sony HDR-HC1, so maybe they did the right thing ;)




LOG IN TO REPLY
ayotnoms
Perfect Anti-Cloning Argument
ayotnoms's Avatar
2,988 posts
Joined Jan 2005
San Francisco Bay Area
Apr 12, 2006 01:29 |  #4

great story but still, a missed opportunity for an HD videocam...
:)


Steve
[URL="http://photograp​hy-on-the.net/forum/showpost​.php?p=1267612&postcou​nt=17"]Gear

LOG IN TO REPLY
Sam
THREAD ­ STARTER
Goldmember
Sam's Avatar
4,040 posts
Joined Mar 2005
Northern California
Apr 12, 2006 01:45 as a reply to ayotnoms's post |  #5

ayotnoms wrote:
great story but still, a missed opportunity for an HD videocam...
:)

Well, from what I am told my father's day present is going to "blow my socks off" so who knows...




LOG IN TO REPLY

1,046 views & 0 likes for this thread
Very happy Canon customer.
FORUMS Community Talk, Chatter & Official Stuff The Lounge


Not a member yet? Click here to register to the forums.
Registered members get all the features: search, following threads, own gear list and ratings, likes, more forums, private messaging, thread follow, notifications, own gallery, settings, view hosted photos, own reviews and more...


AAA

Send feedback to staff    •   Jump to forum...    •   Rules    •   Index    •   New posts    •   RTAT    •   'Best of'    •   Gallery    •   Gear    •   Reviews    •   Polls

COOKIES DISCLAIMER: This website uses cookies to improve your user experience. By using this site, you agree to our use of cookies. Privacy policy and cookie usage info.

POWERED BY AMASS 1.4version 1.4
made in Finland
by Pekka Saarinen
for photography-on-the.net
Spent 0.00194 for 4 database queries.
PAGE COMPLETED IN 0.01s
Latest registered member is oaschwab
1052 guests, 567 members online
Simultaneous users record so far is 6106, that happened on Jun 09, 2016