Index  •   • New Posts  •   • RTAT  •   • "Best Of"  •   • Gallery  •   • Gear  •   • Reviews
New Posts  •   • RTAT  •   • "Best Of"  •   • Gallery  •   • Gear  •   • Reviews
Register to forums    Log in

 
FORUMS Community Talk, Chatter & Official Stuff The Lounge
Thread started 11 Apr 2006 (Tuesday) 19:16
PREV/NEXT

Very happy Canon customer.

 
Sam
Goldmember
Sam's Avatar
4,040 posts

Joined Mar 2005

Northern California
MORE INFO

Not EOS related but it does involve Canon.

I have a ZR series camcorder that just up and died on me. I called Canon and they are aware of some models having an issue with the CCD. They are sending me prepaid shipping and will be repairing my camera free of charge even though the warranty is long expired.

Sometimes I am amazed at the simple things in life. If anyone has a ZR series camcorder be sure to call if you experience any issues.

My problem was a very distorted image, others report a black screen.

Apr 11, 2006 19:16



LOG IN TO REPLY
sponsored links
(this ad will go away when you log in as registered member)
Citizensmith
Cream of the Crop
Citizensmith's Avatar
6,382 posts

Joined Dec 2004

Sacramento, CA USA
MORE INFO

on a slightly related note, a friend bought a Canon scanner recently. It wouldn't install drivers. She called tech support for the store she bought it from. Clueless and no help. She called HP tech support (it was a HP computer). They were one of the farmed out tech support services were someone with a limited command of english reads stuff from a script and tried repeatedly to sell her a $60 support program. She finally called Canon (OK, she should have called them first). It was a US based tech support service with quick response that immediately identified the problem and took her through fixing it. So another good mark to Canon.

Apr 11, 2006 22:20

My POTN Gallery, Complete gear list,
Tradition - Just because you've always done it that way doesn't mean it's not incredibly stupid.

LOG IN TO REPLY
Sam
THREAD ­ STARTER
Goldmember
Sam's Avatar
4,040 posts

Joined Mar 2005

Northern California
MORE INFO

Nice to hear that it is common practice, although they did lose out on a sale. I was all ready to buy a new cam corder. My wife was even happy about it.

It may have ended up a Sony HDR-HC1, so maybe they did the right thing ;)

Apr 11, 2006 23:18 as a reply to Citizensmith's post 57 minutes earlier.



LOG IN TO REPLY
ayotnoms
Perfect Anti-Cloning Argument
ayotnoms's Avatar
2,987 posts

Joined Jan 2005

San Francisco Bay Area
MORE INFO

great story but still, a missed opportunity for an HD videocam...
:)

Apr 12, 2006 01:29

Steve
[URL="http://photograp​hy-on-the.net/forum/showpost​.php?p=1267612&postcou​nt=17"]Gear

LOG IN TO REPLY
Sam
THREAD ­ STARTER
Goldmember
Sam's Avatar
4,040 posts

Joined Mar 2005

Northern California
MORE INFO

ayotnoms wrote:
great story but still, a missed opportunity for an HD videocam...
:)

Well, from what I am told my father's day present is going to "blow my socks off" so who knows...

Apr 12, 2006 01:45 as a reply to ayotnoms's post 15 minutes earlier.



LOG IN TO REPLY
sponsored links
(this ad will go away when you log in as registered member)

925 views & 0 likes for this thread
Very happy Canon customer.
FORUMS Community Talk, Chatter & Official Stuff The Lounge

NOT A MEMBER YET? CLICK HERE TO REGISTER TO THE FORUMS
Registered members get all the features: search, more forums, private messaging, thread follow, notifications, own gallery, own reviews...




SEND FEEDBACK TO STAFF    •   JUMP TO FORUM    •   FORUM RULES    •   Index    •   New Posts    •   RTAT    •   "Best Of"    •   Gallery    •   Gear    •   Reviews    •   Polls

COOKIES DISCLAIMER: By using this site you agree that some cookies will be stored on your browser. For unlogged users we store one session id cookie. For registered members we store (in addition to login session cookie) only cookies that are essential for required functionality. We do not store any personal tracking data in cookies or other browsers' data storage methods.

POWERED BY AMASS 1.1version 1.1
made in Finland
by Pekka Saarinen
for photography-on-the.net
Spent 0.00131 for 4 database queries.
PAGE COMPLETED IN 0.01s
Latest registered member is VanessaHello
886 guests, 754 members online
Simultaneous users record so far is 3341, that happened on Dec 11, 2014