|27th of November 2003 (Thu)||#1|
Join Date: Nov 2003
class installer denied...
I ended up having problems with IE last weekend and so I had to do a repair/reinstall of Windows XP Pro. After doing so, I needed to reinstall some drivers, and one was the Canon WIA driver.
So I uninstalled everything Canon and then reinstalled the WIA driver (3.9.1; I have a G1). Then I connected the camera via USB and it "found" the G1 and wanted to install drivers for it.
No matter where I go from there, the "new device" wizard always ends up saying:
"The class installer has denied the request to install or upgrade this device."
I do NOT have a virus. I have tried manually picking the driver, manually deleteing the device and re-adding it, even manually removing all Canon stuff (by looking for Canon and powershot) in the registry and windows directory tree.
The official response I get from Canon is "all class installer problems need to be handled by the PC manufacturer." Lousy service -- didn't even TRY to help, just punted.
BTW, I am the administrator, and this is the 3.9.1 driver from Canon's web site.
Someone rescue me!
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