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FORUMS Canon Cameras, Lenses & Accessories Canon EOS Digital Cameras
Thread started 09 Jan 2007 (Tuesday) 06:00
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UPDATE - My 24-70MM Lens Is Stuck on My dRebel XT

 
JimAskew
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Springfield, VA
Jan 09, 2007 06:00 |  #1

I just got my dRebel XT & 24-70MM EF L lens back from Canon last night. It was delivered to my office after I left yesterday so I didn't get a chance to get to it until this moringing.

First of all...it is fixed...yea :lol:

Repairs were at no cost to me..."Repaired: Mount Lock Pin. Re-adjusted to insure fine tuining." Camera was cleaned as well.


The camera and lens came back well packed with no movement in the box when I shook it.

I just tested it with a couple of photos and it works just fine. I mounted and unmounted the lens twice and the locking mechanism is smooth as silk.

I FEDEXed it to Canon's NYC Reapir Center on 27 DEC 2006 and I got it back on 8 JAN 2007 for a 13 day turnaround and this over the New Year Holiday weekend.

I an a very happy camper. Kudos to Canon's NYC Service Center :lol:


Jim -- I keep the G5X in the Glove Box just in case!
7D, G5X, 10-22MM EF-S, 17-55MM f/2.8 EF-S IS, 24-105MM f/4 EF L

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SuzyView
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Northern VA
Jan 09, 2007 06:13 |  #2

I think it's the NJ one, but yes, they are very good. I think the Canon service centers want fast turn around anyway because they must have a million orders lying around. I got my 24-70 back and it was much better and really clean. I think I may send in my 10D for cleaning sometime. It's worth the fee. Congrats and shoot some ducks now!


Suzie - Still Speaking Canonese!
5DIV, 7D2, SL1, G12, iPad Pro, iPhone 6P, 5 L's & 2 Primes, 25 bags.
My children are the reason, but it's the passion that drives me to get the perfect image of everything.

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JimAskew
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Springfield, VA
Jan 09, 2007 06:45 |  #3

SuzyView wrote in post #2512439external link
I think it's the NJ one, but yes, they are very good. I think the Canon service centers want fast turn around anyway because they must have a million orders lying around. I got my 24-70 back and it was much better and really clean. I think I may send in my 10D for cleaning sometime. It's worth the fee. Congrats and shoot some ducks now!

Suzie,

Good Morning :)

I sent it to Canon Repair Service, 45-19B 162nd Street, Flushing, NY 11358.

It came back from Canon U.S.A., Inc, Factory Service Center, 100 Jamesburg Road, Jamesburg, NJ 08831.

Go figure?

I got the shipping address directly from Canon's online Help person and it is also the address on their web site. They must have a drop off that is different from the Repair Center?

But it came back all repaired...that's what counts :)

Ducks this weekend :)


Jim -- I keep the G5X in the Glove Box just in case!
7D, G5X, 10-22MM EF-S, 17-55MM f/2.8 EF-S IS, 24-105MM f/4 EF L

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Jon
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Bethesda, MD USA
Jan 09, 2007 08:17 |  #4

My DSLR stuff's always (well, 3 times) gone to Jamesburg, and always come back in about 10 days door to door.


Jon
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UPDATE - My 24-70MM Lens Is Stuck on My dRebel XT
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