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Old 13th of July 2007 (Fri)   #1
ebon_wing
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Default Problems with EOS Utility 2.0.2 Updater for Windows

I downloaded the updater from Canon's website, but I keep getting this error message:

"You cannot install EOS Utility on this computer. Verify whether the required environment for use has been satisfied."

I'm not sure what the "required environment" is. I'm running Windows XP, and I've already installed all the software that came with my XTi from the EOS Digital Solution Disk (v 13.1).

Does anybody have any suggestions?
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Old 14th of July 2007 (Sat)   #2
Tee Why
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Default Re: Problems with EOS Utility 2.0.2 Updater for Windows

do you have a eos utility 2.0 or a vs 1.
I think there was a 2.0 update from the 1 series.
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Old 14th of July 2007 (Sat)   #3
ebon_wing
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Default Re: Problems with EOS Utility 2.0.2 Updater for Windows

i have version 1. the canon site doesn't seem to have the version 2 update. any ideas where i can find it?
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Old 14th of July 2007 (Sat)   #4
ebon_wing
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Default Re: Problems with EOS Utility 2.0.2 Updater for Windows

nevermind, when i d/led service pack 2 it installed just fine. thanks though.
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Old 18th of May 2008 (Sun)   #5
lunatik
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Default Re: Problems with EOS Utility 2.0.2 Updater for Windows

XP x64 sp2, same cd version (13.1) and I can't update to 2.4.0. Any ideas?
It seems I'll be going for a card reader...
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