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FORUMS Canon Cameras, Lenses & Accessories Canon EOS Digital Cameras 
Thread started 06 Dec 2007 (Thursday) 23:30
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Store Warranty vs Canon USA Warranty

 
tszumowski
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Dec 06, 2007 23:30 |  #1

Hi,
I'm in the market for a 40D. Many of the online resellers claim the camera is new and factory sealed, but are offering a store warrranty vs the Canon USA warranty. This doesn't smell right to me. I am being too skeptical?




  
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viperx27
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Dec 06, 2007 23:33 |  #2
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where are you looking? there are some stickies on places to avoid at the top of the forum.




  
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Hermeto
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Dec 06, 2007 23:42 |  #3
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Do you have direct links?


What we see depends mainly on what we look for.

  
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tszumowski
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Dec 07, 2007 00:03 |  #4

Companies like US1Camera, Digicombos are selling the body only for $1169 and $1040. One of the sponsored links on Amazon is Prestige Camera and they are selling it for $883. I looked up Prestige on reseller ratings and they had more hate mail then I've ever seen.




  
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dilorenzo1954
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Dec 07, 2007 00:36 as a reply to  @ tszumowski's post |  #5

Even the reputable stores like Calumet try pushing their extended warranties. I'm about to pull the trigger on a 'B" stock (used and returned within 2 weeks) 40D that still has the full Canon warranty and still they tried to push the Mack warranty or the "Calumet Complete Protection Plan" for $300 (2 years). I have until Saturday to decide but I kind of made up my mind...Buy the camera, but skip the extended warranty.


Ed

“A photograph is usually looked at- seldom looked into.” ~Ansel Adams

  
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harrydog
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Dec 07, 2007 07:43 |  #6

Sometimes a "store warranty" is offered when they are not an authorized dealer and the manufacturer's warranty is not valid. I know that's the case for some things but I'm obviously not sure in this case.
I would want the Canon USA warranty and if they can't offer that, I buy elsewhere.




  
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jotphoto
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Dec 07, 2007 18:47 |  #7

This is also a comon practice with companys selling grey market cameras, since the manufacture will not warranty them they will give a store warranty. This warranty is normally not as good as the manufactures warranty. IN fact if it is a Nikon Gray market camera Nikon will not repair it ever, regardless if you are willing to pay for repair or not.


Jeff

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cosworth
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Dec 07, 2007 18:52 |  #8

Sure a lot of misinformation here...


people will always try to stop you doing the right thing if it is unconventional
Full frame and some primes.

  
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tszumowski
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Dec 07, 2007 20:44 |  #9

Thanks everyone. You've been a great help. Think I'll pay a little extra and go with the Canon warranty.




  
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dilorenzo1954
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Dec 07, 2007 20:45 |  #10

cosworth wrote in post #4460187 (external link)
Sure a lot of misinformation here...

Why don't you just clear it up for us then....;)


Ed

“A photograph is usually looked at- seldom looked into.” ~Ansel Adams

  
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Bill ­ Boehme
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Dec 07, 2007 22:15 |  #11

cosworth wrote in post #4460187 (external link)
Sure a lot of misinformation here...

It would be more helpful in answering the OP's question to say what information is good and what isn't.

Although the spin doctors have gotten better at putting a "nice" interpretation on the term "gray market", a practice that has been going on since the 1960's, it amounts to bringing products from the far East into the USA outside of authorized channels.

The practice began with the hole-in-the-wall businesses along Camera Row who bypassed the import network and dodged import tariffs by using complex circuitous routes involving front organizations that were alleged importers for other countries to bring in equipment (stereo, television, camera, telescope, etc.) that was originally destined for other markets outside the USA. They were not authorized dealers and their goal was to beat the prices of legitimate dealers. This meant that the equipment came in without any warranty and if they had any operating manual at all, it was most likely not in English. Generally speaking, the equipment also did not come with any of the standard accessories that were included with legal equipment.

Back then, if there was any sort of warranty, it was only as good as the reputation of the dealer -- which is to say, it was worthless. All of this was reported very heavily in the stereo and photography magazines of the time and combined with mounting consumer complaints, laws were passed to try to get the situation under control. Since I was stationed at USMA West Point at the time, I made an occasional trip into the city to visit the camera stores and observe the practice that I had read about.

It took quite a few years and a lot of legislative action, but the end result was there were two types of products -- one fully sanctioned by the manufacturer and covered by their USA warranty and the other gray market type of equipment that had to be, in all respects, the same product with all of the same stuff in its package, had to be labeled as gray market, and had to have a warranty that was in all respects fully equal to the USA warranty. That last part has always remained a difficult to define and enforce area, that is entirely dependent upon the integrity of the dealer.

Now, even the most reputable dealers frequently sell gray market merchandise at a few dollars less than the regular USA warranted merchandise. You can fully trust reputable dealers such as B&H if you buy a gray market item from them, but the price difference isn't very great -- for instance, a $1650 Canon lens might cost $1630 for the gray market version. The problem is that unscrupulous dealers are still out there and probably always will be.


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Store Warranty vs Canon USA Warranty
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