CR2 file will not open please help me!

Emander · 21st of December 2008 (Sun)

I deleted photos by mistake and was able to get them recovered but bridge and CS3 will not open them now. Photoshop says its the wrong type of document! I tried converting them with DNG but it wont convert them as it says its not a compatable type of file. I badly need these files as i am a wedding photographer and the pics are of the bride walking down the aisle with her father! The file sizes are perfect but nothing will open them please can someone help me. If it's possible someone wants to take a look at one of the files i will willingly send someone one i am desperate.
Thanks, Emander.

Anke · 21st of December 2008 (Sun)

Have you got ACR installed?

Have you tried opening them in DPP first to see if they are ok?

Emander · 21st of December 2008 (Sun)

I have acr installed, been using it for a year or so. DPP does not let me view them either! Don't know what to do. The file size shows up but there is no shooting information for them.

Anke · 21st of December 2008 (Sun)

Strange. Can I suggest you try and host one somewhere so someone here can try.
Can you see them on the LCD on the camera?
Hopefully you'll get some more answers soon too.

Emander · 21st of December 2008 (Sun)

Did not think of trying to put them back onto the memory card. They were recovered ones that had been deleted so will try now. Thanks

Emander · 21st of December 2008 (Sun)

It says 'cannot play back image' when i put one of the files back onto the card and tried viewing it with the camera (40D). Surely there is a programe somewhere that can fix damaged files

PixelMagic · 21st of December 2008 (Sun)

What camera was used to create the RAW files?

Frankly I'm puzzled that you could have deleted files without backing up the originals first but that's a different story.

tzalman · 21st of December 2008 (Sun)

I'm afraid you might have to bite the bullet and admit defeat. Some of those recovery programs work well with jpgs but can't handle CR2. But by all means post one and let others try.

Emander · 21st of December 2008 (Sun)

I must have deleted the files because i'm a ****ING IDIOT! It was an accident. It has never happened before and i hope will never happen again. Somehow the files seperated into two different folders on the memory card and only some showed up when uploading to pc. It was afterwards i noticed that only some had copied. I recovered the files that were deleted. However i am unable to open any of them. Do you have any suggestions?

René Damkot · 21st of December 2008 (Sun)

Do the images have the right extention? (CR2 or jpg)

Titus213 · 21st of December 2008 (Sun)

Quote:

Originally Posted by René Damkot

Do the images have the right extention? (CR2 or jpg)

+1 Card recovery programs sometimes change the extension on the file. Check the actual full file name and extension to make sure all is proper. If they are on the system and appear to be the proper size you should be able to recover them.

Emander · 21st of December 2008 (Sun)

The change in the file name is from IMG_****.CR2 which is the proper one to _MG_****.CR2 i tried renaming a couple but to no avail. Surely there is a company/programme that can fix corrupted files. These photos are so important as it's of the bride walking down the aisle. I am in trouble if i cannot get them back. It's only about 20 pics but it is the content that is the important thing about them.

René Damkot · 21st of December 2008 (Sun)

_MG_xxxx.CR2 would suggest that the camera was set to AdobeRGB instead of sRGB. Nothing more. That should not affect the opening of files. (Or anything else on the computer side for that matter)

How did you recover them? I've had good experience with SanDisk Rescue Pro...

Emander · 21st of December 2008 (Sun)

I went to a local shop and they used their software but no idea the name of it. Tried the rescue pro a couple of hours ago but every programme is finding the ones i don't want!!

René Damkot · 21st of December 2008 (Sun)

Well, if you wrote to the card after you deleted images, it might be that you overwrote them... In that case, no-one will be able to recover them.

So, whatever yo do, don't write to that card.

Can you put one of the recovered files online somewhere? Maybe someone is able to open them, or see what's wrong...

21st of December 2008 (Sun)	#1
Emander Junior Member Join Date: Dec 2008 Posts: 7 IMAGE EDITING OK	CR2 file will not open please help me! I deleted photos by mistake and was able to get them recovered but bridge and CS3 will not open them now. Photoshop says its the wrong type of document! I tried converting them with DNG but it wont convert them as it says its not a compatable type of file. I badly need these files as i am a wedding photographer and the pics are of the bride walking down the aisle with her father! The file sizes are perfect but nothing will open them please can someone help me. If it's possible someone wants to take a look at one of the files i will willingly send someone one i am desperate. Thanks, Emander.

21st of December 2008 (Sun)	#2
Anke "that rump shot is just adorable" UK SE Photographer of the Year 2009 Join Date: Oct 2006 Location: Royal Tunbridge Wells, UK Posts: 30,148 IMAGE EDITING OK	Re: CR2 file will not open please help me! Have you got ACR installed? Have you tried opening them in DPP first to see if they are ok? __________________ Anke 1D Mark IV \| 16-35L II \| 24-70 f/2.8 II \| 70-200L f/2.8 II \| 100L Macro \| 50 f/1.4 \| 580EX II Join the Official POTN UK South-East Thread \| Follow me on Twitter \| Tunbridge Wells \| Flickr

21st of December 2008 (Sun)	#3
Emander Junior Member Join Date: Dec 2008 Posts: 7 IMAGE EDITING OK	Re: CR2 file will not open please help me! I have acr installed, been using it for a year or so. DPP does not let me view them either! Don't know what to do. The file size shows up but there is no shooting information for them.

21st of December 2008 (Sun)	#4
Anke "that rump shot is just adorable" UK SE Photographer of the Year 2009 Join Date: Oct 2006 Location: Royal Tunbridge Wells, UK Posts: 30,148 IMAGE EDITING OK	Re: CR2 file will not open please help me! Strange. Can I suggest you try and host one somewhere so someone here can try. Can you see them on the LCD on the camera? Hopefully you'll get some more answers soon too. __________________ Anke 1D Mark IV \| 16-35L II \| 24-70 f/2.8 II \| 70-200L f/2.8 II \| 100L Macro \| 50 f/1.4 \| 580EX II Join the Official POTN UK South-East Thread \| Follow me on Twitter \| Tunbridge Wells \| Flickr

21st of December 2008 (Sun)	#5
Emander Junior Member Join Date: Dec 2008 Posts: 7 IMAGE EDITING OK	Re: CR2 file will not open please help me! Did not think of trying to put them back onto the memory card. They were recovered ones that had been deleted so will try now. Thanks

21st of December 2008 (Sun)	#7
PixelMagic Cream of the Crop Join Date: Nov 2007 Location: Racine, WI Posts: 5,148 IMAGE EDITING OK	Re: CR2 file will not open please help me! What camera was used to create the RAW files? Frankly I'm puzzled that you could have deleted files without backing up the originals first but that's a different story.

21st of December 2008 (Sun)	#8
tzalman Fatal attraction. Join Date: Apr 2005 Location: Gesher Haziv, Israel Posts: 10,889 IMAGE EDITING OK	Re: CR2 file will not open please help me! I'm afraid you might have to bite the bullet and admit defeat. Some of those recovery programs work well with jpgs but can't handle CR2. But by all means post one and let others try. __________________ Elie / אלי "If you presume to love something, you must love the process of it much more than you love the finished product." John Irving, 5/2012. "In theory there is no difference between practice and theory, but in practice there is." Yogi Berra Site

21st of December 2008 (Sun)	#10
René Damkot Moderator Join Date: Feb 2005 Location: enschede, netherlands Posts: 39,517 IMAGE EDITING OK	Re: CR2 file will not open please help me! Do the images have the right extention? (CR2 or jpg) __________________ "I think the idea of art kills creativity" - Douglas Adams Why Color Management. Color Problems? Click here. MySpace Get Colormanaged Twitter PERSONAL MESSAGING REGARDING SELLING OR BUYING ITEMS WITH MEMBERS WHO HAVE NO POSTS IN FORUMS AND/OR WHO YOU DO NOT KNOW FROM FORUMS IS HEREBY DECLARED STRICTLY STUPID AND YOU WILL GET BURNED.

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