digital photo professional error. Help?!

iddycourt · 5th of January 2009 (Mon)

I have digital photoprofessional, and like everyone, i use it to convert all my raw files to jpeg.
but lately, its coming up with an error on some folders "Insufficient memory. Cannot open file"
the first time this happened, i closed the program, and reopened it and it worked fine.
now that doesnt seem to work.
today it was working fine, i had editted alot of my raw files, and when i went to save the files, it came up with the error again.
Is there a minimum requirement for memory for the program?

I also have photoshop cs2, but dont know if i can convert raw files on this. Havent used the program before

tonylong · 5th of January 2009 (Mon)

Hmmm...

When you do the conversions with DPP, are other programs running at the same time? If you are trying to process a lot of files in DPP, then that will take up a lot of memory.

You can't use CS2 to process RAW files from your 450D, but you can take the output of DPP (jpegs or tiffs) and process them in CS2. If you're trying to run CS2 and DPP at the same time, you may have memory problems if you are using an older computer. Older, of course, being two or more years older

!

cdifoto · 5th of January 2009 (Mon)

First things first:

How much RAM do you have installed on your computer?

iddycourt · 5th of January 2009 (Mon)

1 gig ram..
running vista.
i used to have xp, and i sent it in for repairs specifically asking them NOT to put vista on, but what did they do? put it on

iddycourt · 5th of January 2009 (Mon)

tonylong, if i had alot of raw files to process, would you reccomend breaking them up into smaller folders, and seeing if that works?

tonylong · 5th of January 2009 (Mon)

Quote:

Originally Posted by iddycourt

tonylong, if i had alot of raw files to process, would you reccomend breaking them up into smaller folders, and seeing if that works?

With 1 Gig of Ram, you definitely want to break your tasks up into smaller sizes. Software has to work together with hardware. Put the cameras of today together with the software required, and you have to factor in hardware. What worked three years ago won't do so well today, sorry

!

Your system should be able to take 2 Gigs of RAM without any problem, and RAM is pretty cheap these days. I'd upgrade to that ASAP and see if it won't help.

cdifoto · 5th of January 2009 (Mon)

1GB is barely enough to run Vista itself, let alone do anything. I just bought 4GB for my laptop from Newegg and it only cost me $45. There's no reason not to max out your system these days.

iddycourt · 5th of January 2009 (Mon)

how easy is it to upgrade ram on a laptop?
ive never upgraded my ram, so wouldnt know the first thing about doing so

cdifoto · 5th of January 2009 (Mon)

Depends what kind of laptop you have. On most Dells (like my Latitude D820), you pull off the keyboard for the main RAM and a cover on the bottom for the 2nd RAM. Either way it's just a couple screws.

For those who do own a Dell:

http://www.youtube.com/watch?v=HvCEmKvqxfQ

iddycourt · 5th of January 2009 (Mon)

i have an acer aspire 3050.

cdifoto · 5th of January 2009 (Mon)

Google for memory upgrades on your particular model.

hollis_f · 5th of January 2009 (Mon)

How much free space do you have on your hard drive? When your PC starts running out of real memory to use (which it will do fairly quickly with 1GB on a Vista machine) it tries to use hard drive space as virtual memory. If there's not a lot of free space then that can cause problems.

Also, Vista has lots of bells and whistles that eat up memory. Make sure you turn off all the flash gadgetry.

iddycourt · 5th of January 2009 (Mon)

hey everyone
thanks for the advice, we ran out to PC world, and purchased 2 gig extra ram for my computer. I now have 2.5gig ram to run my laptop, with the option if i ever want to upgrade to a 4 gig i can. they offered to instal the ram for 14 pounds which was kind, but we decided it cant be that hard, and did it ourselves!
so far, everything is running smoothly, so much faster 2!
thanks for the help, now i can edit photos quicker, which means i can actually post some photos soon

cdifoto · 5th of January 2009 (Mon)

There you go.

I'm still impatiently waiting for delivery of my 4GB.

tonylong · 5th of January 2009 (Mon)

Very cool! Even with laptops it's not hard to upgrade RAM and hard drives.

We can look back whistfully at a time when photography wasn't married to computer technology, but, ya know, progress marches on

!

5th of January 2009 (Mon)	#1
iddycourt Member Join Date: Dec 2008 Location: Aussie Living in UK Posts: 283 IMAGE EDITING OK	digital photo professional error. Help?! I have digital photoprofessional, and like everyone, i use it to convert all my raw files to jpeg. but lately, its coming up with an error on some folders "Insufficient memory. Cannot open file" the first time this happened, i closed the program, and reopened it and it worked fine. now that doesnt seem to work. today it was working fine, i had editted alot of my raw files, and when i went to save the files, it came up with the error again. Is there a minimum requirement for memory for the program? I also have photoshop cs2, but dont know if i can convert raw files on this. Havent used the program before __________________ Canon EOS 450d, 18-55mm IS, 75-300mm, 50mm 1.8

5th of January 2009 (Mon)	#2
tonylong ....winded Join Date: Sep 2007 Location: Vancouver, WA USA Posts: 47,187 IMAGE EDITING OK	Re: digital photo professional error. Help?! Hmmm... When you do the conversions with DPP, are other programs running at the same time? If you are trying to process a lot of files in DPP, then that will take up a lot of memory. You can't use CS2 to process RAW files from your 450D, but you can take the output of DPP (jpegs or tiffs) and process them in CS2. If you're trying to run CS2 and DPP at the same time, you may have memory problems if you are using an older computer. Older, of course, being two or more years older! __________________ Tony Two Canon cameras (5DC, 30D), three Canon lenses (24-105, 100-400, 100mm macro) Tony Long Photos on PBase Wildlife project pics here, Biking Photog shoots here, "Suburbia" project here! Mount St. Helens, Mount Hood pics here

5th of January 2009 (Mon)	#3
cdifoto Don't get pissy with me Join Date: Dec 2005 Posts: 32,703	Re: digital photo professional error. Help?! First things first: How much RAM do you have installed on your computer? __________________ Did you lose Digital Photo Professional (DPP)? Get it here. Cursing at your worse-than-a-map reflector? Check out this vid!

5th of January 2009 (Mon)	#4
iddycourt Member Join Date: Dec 2008 Location: Aussie Living in UK Posts: 283 IMAGE EDITING OK	Re: digital photo professional error. Help?! 1 gig ram.. running vista. i used to have xp, and i sent it in for repairs specifically asking them NOT to put vista on, but what did they do? put it on __________________ Canon EOS 450d, 18-55mm IS, 75-300mm, 50mm 1.8

5th of January 2009 (Mon)	#5
iddycourt Member Join Date: Dec 2008 Location: Aussie Living in UK Posts: 283 IMAGE EDITING OK	Re: digital photo professional error. Help?! tonylong, if i had alot of raw files to process, would you reccomend breaking them up into smaller folders, and seeing if that works? __________________ Canon EOS 450d, 18-55mm IS, 75-300mm, 50mm 1.8

5th of January 2009 (Mon)	#12
hollis_f Cream of the Crop Join Date: Jul 2007 Location: Sussex, UK Posts: 8,246 IMAGE EDITING OK	Re: digital photo professional error. Help?! How much free space do you have on your hard drive? When your PC starts running out of real memory to use (which it will do fairly quickly with 1GB on a Vista machine) it tries to use hard drive space as virtual memory. If there's not a lot of free space then that can cause problems. Also, Vista has lots of bells and whistles that eat up memory. Make sure you turn off all the flash gadgetry. __________________ Frank Hollis - Retired mass spectroscopist Give a man a fish and he'll eat for a day. Teach a man to fish and he'll complain about the withdrawl of his free fish entitlement. Gear Website

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