5D MkII Image Stabilisation Problem

Cathus · 25th of January 2009 (Sun)

I was using the camera today when I noticed the IS didn't appear to be coming on.

Thinking the lens was perhaps faulty (yes IS was switched on), I stuck another IS lens on and sure enough the IS didn't switch on when I focused & half pressed the shutter button.

I've tried all 4 of my IS lenses and none of the IS works. I put the lenses on my 20D and IS works on all the lenses so it is obviously the 5D MkII.

I've only had the 5D MkII a couple of weeks so not used to all the settings. Have I missed something in the settings somewhere or does it sound like a camera fault. I've reset my menu settings to default with no improvement.

spxxxx · 25th of January 2009 (Sun)

were you using the AF-ON to focus or the * ..... I have the 5DII and just tried the AF-ON and shutter button and both work fine ....... there was talk on previous bodies that the * didn't invoke IS ? when that was used for a rear focus buton

Cathus · 25th of January 2009 (Sun)

I was using the shutter button

spxxxx · 25th of January 2009 (Sun)

Sorry - no help then ....

TaDa · 25th of January 2009 (Sun)

I was going to tell you to look about the custom function where the camera disables AF if focus cannot be achieved, but since you've reset everything back to default, it sounds like your camera needs to go back. About the only other thing I could advise would be to take the eraser of a pencil and clean the contacts on the body mount.

CyberPet · 25th of January 2009 (Sun)

Are you sure? I know that my IS on 70-200/2.8L IS while mounted my 30D is more loud than while mounted on my 40D. So maybe it's just more quiet on the new 5D Mk II?

ImRaptor · 25th of January 2009 (Sun)

How would the IS system be louder on one body than another?

Cathus · 25th of January 2009 (Sun)

Yes I'm sure. It was working fine a few days ago, you can hear it & you can see it kicking in, only it doesn't any more. Tried it on 24-105, 70-200, 100-400 & 600, works & sounds on the 20d, nothing on the 5D.

How does it sound on your 5D MkII, (I'm guessing it's not silent)

CyberPet · 25th of January 2009 (Sun)

Quote:

Originally Posted by ImRaptor

How would the IS system be louder on one body than another?

Don't ask me, that's just how it is. I was pretty worried that my IS was going down hill when I asked some questions about it on another forum and a member told me that the IS do make different sounds on different bodies. I checked it more closely (i.e. I did listen and was aware) and sure enough, it was a difference.

CyberPet · 25th of January 2009 (Sun)

Quote:

Originally Posted by Cathus

Yes I'm sure. It was working fine a few days ago, you can hear it & you can see it kicking in, only it doesn't any more. Tried it on 24-105, 70-200, 100-400 & 600, works & sounds on the 20d, nothing on the 5D.

OK, so you notice that there's also camera shake? Then it sounds like something isn't right.

dslrvids · 25th of January 2009 (Sun)

Quote:

Originally Posted by CyberPet

Are you sure? I know that my IS on 70-200/2.8L IS while mounted my 30D is more loud than while mounted on my 40D. So maybe it's just more quiet on the new 5D Mk II?

If you shoot a video w/ your IS on the onboard mic will pick it up and you should here it working in the playback.

Perry Ge · 25th of January 2009 (Sun)

The easiest way to check if IS works is to go to live view, zoom in to 10x, then start the IS by focusing or pressing the shutter halfway. It should be deadly obvious if it's on or not.

smorter · 25th of January 2009 (Sun)

Quote:

Originally Posted by dslrvids

If you shoot a video w/ your IS on the onboard mic will pick it up and you should here it working in the playback.

LOL

we now officially have a use for the onboard mic

chardinej · 25th of January 2009 (Sun)

Reboot the camera by removing main and clock batteries. I had this issue with a 40D once- no IS or AF. Rebooted and it all came back to life.

Cathus · 25th of January 2009 (Sun)

Tried the rebooting by removing both batteries - no difference.

25th of January 2009 (Sun)	#1
Cathus Member Join Date: Dec 2005 Location: North Herts, UK Posts: 65	5D MkII Image Stabilisation Problem I was using the camera today when I noticed the IS didn't appear to be coming on. Thinking the lens was perhaps faulty (yes IS was switched on), I stuck another IS lens on and sure enough the IS didn't switch on when I focused & half pressed the shutter button. I've tried all 4 of my IS lenses and none of the IS works. I put the lenses on my 20D and IS works on all the lenses so it is obviously the 5D MkII. I've only had the 5D MkII a couple of weeks so not used to all the settings. Have I missed something in the settings somewhere or does it sound like a camera fault. I've reset my menu settings to default with no improvement. __________________ *************************** Canon EOS 1D MkIV / 5D MkII 17-40 f4 L \| 24-105 f4 L IS \| 70-200 f2.8 L IS \| 100-400 L IS \| 600 f4 L IS \| Canon MP-E 65 Macro \| Tamron 90 SP Di Macro & Sigma 18-50, 10-20 & 50-500mm blog.glnphotography.com

25th of January 2009 (Sun)	#2
spxxxx Senior Member Join Date: Jul 2006 Location: Chesterfield, UK Posts: 1,151 IMAGE EDITING OK	Re: 5D MkII Image Stabilisation Problem were you using the AF-ON to focus or the * ..... I have the 5DII and just tried the AF-ON and shutter button and both work fine ....... there was talk on previous bodies that the * didn't invoke IS ? when that was used for a rear focus buton __________________ Simon Revill Wedding Photographer

25th of January 2009 (Sun)	#3
Cathus Member Join Date: Dec 2005 Location: North Herts, UK Posts: 65	Re: 5D MkII Image Stabilisation Problem I was using the shutter button __________________ *************************** Canon EOS 1D MkIV / 5D MkII 17-40 f4 L \| 24-105 f4 L IS \| 70-200 f2.8 L IS \| 100-400 L IS \| 600 f4 L IS \| Canon MP-E 65 Macro \| Tamron 90 SP Di Macro & Sigma 18-50, 10-20 & 50-500mm blog.glnphotography.com

25th of January 2009 (Sun)	#4
spxxxx Senior Member Join Date: Jul 2006 Location: Chesterfield, UK Posts: 1,151 IMAGE EDITING OK	Re: 5D MkII Image Stabilisation Problem Sorry - no help then .... __________________ Simon Revill Wedding Photographer

25th of January 2009 (Sun)	#5
TaDa ...as cool as Perry Join Date: Feb 2008 Location: New York Posts: 6,711 IMAGE EDITING OK	Re: 5D MkII Image Stabilisation Problem I was going to tell you to look about the custom function where the camera disables AF if focus cannot be achieved, but since you've reset everything back to default, it sounds like your camera needs to go back. About the only other thing I could advise would be to take the eraser of a pencil and clean the contacts on the body mount. __________________ Name is Peter and here is my gear: Canon 5D II, Canon 7D, Canon 40D Glass - Zeiss 21 f/2.8 ZE, Canon 35 f/1.4L, Canon 40 f/2.8 STM, Canon 24-70 f/2.8L, Canon 85 f/1.2L II, Canon 70-200 f/2.8L IS II, Canon 500 f/4L IS Speedlite 580ex II, 430ex - Gitzo GT-3541XLS w/ Arca B1

25th of January 2009 (Sun)	#6
CyberPet Hiding Under a Rock Join Date: May 2005 Location: Piteå, Sweden Posts: 4,052 IMAGE EDITING OK	Re: 5D MkII Image Stabilisation Problem Are you sure? I know that my IS on 70-200/2.8L IS while mounted my 30D is more loud than while mounted on my 40D. So maybe it's just more quiet on the new 5D Mk II? __________________ /Petra Hall Click here to view my geeky gear list I shoot as much as possible in available light... sometimes, my flash is available – Joe Buissink

25th of January 2009 (Sun)	#7
ImRaptor Senior Member Join Date: Mar 2008 Location: Humboldt, SK Canada Posts: 1,448 IMAGE EDITING OK	Re: 5D MkII Image Stabilisation Problem How would the IS system be louder on one body than another? __________________ http://imraptor.deviantart.com/ Why yes, I am a jerk. Thank you for asking.

25th of January 2009 (Sun)	#12
Perry Ge Batteries? We don't need no... Join Date: Jul 2007 Location: Toronto/Hong Kong Posts: 11,952	Re: 5D MkII Image Stabilisation Problem The easiest way to check if IS works is to go to live view, zoom in to 10x, then start the IS by focusing or pressing the shutter halfway. It should be deadly obvious if it's on or not. __________________ Perry \| flickr \| C&C ALWAYS welcome \| Gear POTN Toronto \| Sharpening sticky \| Perspective sticky [READ THIS]

25th of January 2009 (Sun)	#14
chardinej Member Join Date: Jan 2008 Posts: 155	Re: 5D MkII Image Stabilisation Problem Reboot the camera by removing main and clock batteries. I had this issue with a 40D once- no IS or AF. Rebooted and it all came back to life.

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