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FORUMS Canon Cameras, Lenses & Accessories Canon G-series Digital Cameras 
Thread started 27 Apr 2009 (Monday) 11:12
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STICKY: G10 defect: Canon confirms; G10 hardware Recall; Service Notice

 
king ­ benny
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Location: Vancouver, Canada
     
Jul 19, 2009 19:10 |  #76

The serial on mine (#82) falls under the affected ones, but I have had no issues with the pictures I've taken (and I've pixel peeped to be sure). I purchased it back in January.

I have no intentions of sending it in.


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Hatchling
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Jul 20, 2009 13:11 |  #77

i read all posts on this forum but still can not make my mind can any one recommend anything.
thank you


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vondo
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Aug 06, 2009 14:11 |  #78

udm wrote in post #8177679 (external link)
yes , you can see the lines across the image... i can see lines on most of my RAW pics.

Is your serial number one of the affected ones?

You are the first person I've seen anywhere that is actually affected by this issue. That's too bad. I hope you get it resolved.


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Rio ­ Sundoro
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Aug 10, 2009 10:45 |  #79

Do the serial numbers basically indicate which market the product is sold at? Or is it just random?


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nantycoy
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Aug 14, 2009 04:08 |  #80

vondo wrote in post #8411698 (external link)
Is your serial number one of the affected ones?

You are the first person I've seen anywhere that is actually affected by this issue. That's too bad. I hope you get it resolved.

My G10 was one of the affected ones - sent it off to Canon (UK) and got it back in 3 days! Checked the firmware: 1.0.4.0

Does anyone out there know what 1.0.3 and 1.0.4 actually fixed?




  
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Heuer
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Aug 21, 2009 13:10 as a reply to  @ nantycoy's post |  #81

My G10 went back to one of Canon's UK service centres and took two weeks to be turned around, albeit I had them replace the scratched LCD screen whilst they had it. Now updated with 1.0.4. Maybe me, but the software response seems quicker.




  
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Graeme ­ Ph
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Aug 25, 2009 22:58 |  #82

I have scanned my G10 images (corresponding S/N to the affected examples) carefully but have not found lines a such
One white pixel with four dark pixels at NSE&W in the same location on all images - being one pixel it takes a bit of effort to pick it up though.
Probably not worth the trouble of sending it away at this point. Does the fault increase with time?




  
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brianploop
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Jan 22, 2010 18:34 |  #83
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madmanscam
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Jun 28, 2010 11:23 |  #84

Hope mine is fine


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susitna
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Oct 13, 2010 06:38 |  #85

I have just come across this thread & my camera is in the affected Serial No range. I have had the camera since Feb 2009 & haven't noticed any issues. The only firmware for this camera that I can find on the web is 1.0.2.0 (which I already have). Where is the Version 3 or 4 that people are talking about in this thread??




  
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kmh12345
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Jan 04, 2011 19:06 |  #86

I'm glad I stuck with my G7!

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vondo
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Jul 10, 2011 16:04 |  #87

kmh12345 wrote in post #11574396 (external link)
I'm glad I stuck with my G7!

Yes, because as you can see this is affecting all of us and has made our G10's worthless for the past two years. </sarcasm>

I'm glad you like your G7 and from what I hear it's a fine camera, but this is really a non-issue for G10 owners.


Canon 5DMkII, 7D, 40D, Elan 7E, EOS 10s, G12
50 f/1.8, 100 f/2, 400 f/5.6L,
18-55 IS, 24-105 f/4L IS, 70-200 f/4L IS
Kenko 1.4x T-con, 430EX

  
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peterbj7
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Apr 24, 2012 23:31 |  #88

I have a G10 that is exhibiting a different and intermittent problem. Sometimes it "freezes" mid action, whether that is pushing the lens out, taking a picture, or what. It doesn't happen often but it's infuriating when it does. Before I send it off I wonder if anyone else has had a similar problem. And where in the USA should it be sent?

Yes I know it's an old thread, but it seemed the closest fit.


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Birdman7
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Feb 03, 2013 09:10 as a reply to  @ peterbj7's post |  #89

No Probs on mine :)


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G10 defect: Canon confirms; G10 hardware Recall; Service Notice
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