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Thread started 07 Sep 2009 (Monday) 12:02
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Sterlintek.com - phenominal customer service

 
AlanU
Cream of the Crop
Joined Feb 2008
Vancouver, BC
Sep 07, 2009 12:02 |  #1

Just wanted to reassure anyone buying these 3rd party batteries from this company. I ordered direct rather than Amazon.

Had a "dud" issue with the new BP511 I purchased (POWWER for BP511 replacement 2000mAh). They're shipping the replacement and informed me to either ship the "dud" back and they'll reimburse me the cost of shipping...or....keep the dud and dispose of it.

Top notch service.


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hollis_f
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Sep 08, 2009 04:04 |  #2

Yup, that's why they've got loads of happy customers who will recommend them every time.


Frank Hollis - Retired mass spectroscopist
Give a man a fish and he'll eat for a day. Teach a man to fish and he'll complain about the withdrawal of his free fish entitlement.
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neilwood32
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Joined Sep 2007
Sitting atop the castle, Edinburgh, Scotland
Sep 08, 2009 11:21 |  #3

Yep - had a few of their batteries for the 400d and never had an issse with them.


Having a camera makes you no more a photographer than having a hammer and some nails makes you a carpenter - Claude Adams
Keep calm and carry a camera!
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CBokeh
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79 posts
Joined Aug 2009
So Cal
Sep 08, 2009 14:13 |  #4

I'm curious, has anyone compared the weight of the Sterlingteks to a Canon battery (I don't own any Sterlingteks or I'd check myself)? I read somewhere that weight was somehow an indicator of quality of battery materials




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Raven
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698 posts
Joined Jan 2005
Seattle area, WA, USA
Sep 09, 2009 01:56 |  #5

Weighed two of each (BP-511):
Canon battery - 80g
Sterlingtek battery - 78g

Not sure this can be considered a significant difference.


_______________
Jim ~ Canon EOS 7D & 40D | Canon Powershot G5x, G16, G12 & G10 | Sony Cyber-shot RX100 M2 | Canon 17-40mm f/4 L | Canon 24-105mm f/4 L IS | Canon 70-200mm f/4 L IS | Canon 100mm f/2.8 Macro |
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CBokeh
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Joined Aug 2009
So Cal
Sep 09, 2009 10:18 |  #6

Thanks, Raven. Yeah, wouldn't consider that a significant difference.




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Ballen ­ Photo
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Joined Nov 2003
Southern Nevada and Idaho
Oct 03, 2009 23:51 |  #7

Sterlingtek has good customer service, quick shipping, etc.
Only thing is, I'm not sure how long they last. I bought some BP-511's from them somewhere around 2004-2005, and they're all still working.
What's up with that? :rolleyes: :lol:
-Bruce


The Captain and crew finally got their stuff together, now if we can only remember where we left it. :cool:

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Kasrielle
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Joined Jun 2008
Sunshine Coast BC, Canada
Oct 04, 2009 02:38 |  #8

I bought a couple of Sterlingtek BP511's about 5 months ago, and one got really hot in camera and died just a couple of days ago. I never even though to contact them - should I?


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hollis_f
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Sussex, UK
Oct 04, 2009 04:06 |  #9

Kasrielle wrote in post #8756822external link
I bought a couple of Sterlingtek BP511's about 5 months ago, and one got really hot in camera and died just a couple of days ago. I never even though to contact them - should I?

If you want it replaced, why not?


Frank Hollis - Retired mass spectroscopist
Give a man a fish and he'll eat for a day. Teach a man to fish and he'll complain about the withdrawal of his free fish entitlement.
Gear Websiteexternal link

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Ballen ­ Photo
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Joined Nov 2003
Southern Nevada and Idaho
Oct 04, 2009 09:38 |  #10

Kasrielle wrote in post #8756822external link
I bought a couple of Sterlingtek BP511's about 5 months ago, and one got really hot in camera and died just a couple of days ago. I never even though to contact them - should I?

Absolutely contact them! I'm sure they will take care of the problem.
Let us know what happens either way. ;)
-Bruce


The Captain and crew finally got their stuff together, now if we can only remember where we left it. :cool:

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Kasrielle
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Joined Jun 2008
Sunshine Coast BC, Canada
Oct 04, 2009 16:57 |  #11

Ballen Photo wrote in post #8757815external link
Absolutely contact them! I'm sure they will take care of the problem.
Let us know what happens either way. ;)
-Bruce

Well, I went to find it and my partner had thrown it with the recycling - which she then took to the recycling depot. So I have nothing to send back. I'll still email them and see what they say...


Fuji XT1 | Fuji XF 18-55 | Fuji XF 55-200
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Sterlintek.com - phenominal customer service
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