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Old 10th of July 2005 (Sun)   #1
HKFEVER
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Default Camerawindow won't work with Apple OS X 10.4

I try to connect the 350 to Apple G5 running OS X 10.4 but the Canon's Camerawindow can't detect the 350.

However, it works find with OS X 10.3.

Any solution with 10.4?
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Old 10th of July 2005 (Sun)   #2
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Default Re: Camerawindow won't work with Apple OS X 10.4

Have the Mac up and running, have your canon in the OFF posistion, Plug Canon into Mac, and turn the Canon on. This is how I attach my 20D and 1DMKII to both my Macs running 10.4.1 and my Winbloze XP Pro box.

Mike
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Old 10th of July 2005 (Sun)   #3
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Default Re: Camerawindow won't work with Apple OS X 10.4

And just for your info, get a firewire CF card reader. It will download your images in a tenth of the time, compared to hooking direct to the camera.

Mike
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Old 10th of July 2005 (Sun)   #4
HKFEVER
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Default Re: Camerawindow won't work with Apple OS X 10.4

Quote:
Originally Posted by Mohawk
Have the Mac up and running, have your canon in the OFF posistion, Plug Canon into Mac, and turn the Canon on. This is how I attach my 20D and 1DMKII to both my Macs running 10.4.1 and my Winbloze XP Pro box.

Mike
I try this, but same old same old.

Which Mac you are using, G3, G4, or G5?
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Old 10th of July 2005 (Sun)   #5
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Default Re: Camerawindow won't work with Apple OS X 10.4

Quote:
Originally Posted by Mohawk
And just for your info, get a firewire CF card reader. It will download your images in a tenth of the time, compared to hooking direct to the camera.

Mike
I have no trouble to download file to my Win or Mac. Just happen we need rear time re-view to correct shoots.
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Old 10th of July 2005 (Sun)   #6
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Default Re: Camerawindow won't work with Apple OS X 10.4

Oh, so you are tethering the Camera to the Mac to view immediately? Know idea, probably a setting is turned off somewhere on the Mac side. Wish I could be of more help. Did you check the Canon website for any upgrades that may have came out for their software?

I'll poke around and see what I can find out. And I have G4s.

Mike
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Old 10th of July 2005 (Sun)   #7
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Default Re: Camerawindow won't work with Apple OS X 10.4

The following setting is working fine with Camerawindow's remote shooting:
- Win XP, always rock
- G3 with 10.3 is OK

G5 with 10.41 is not working with Camerawindow's remote shooting.

Call Canon tech, and they have not solution so far.


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Old 10th of July 2005 (Sun)   #8
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Default Re: Camerawindow won't work with Apple OS X 10.4

HK,

Have you looked at Image Capture? It is in your applications folder. I read over at DPR that you can use this. I am looking at it right now, but don't know much more then that. It looks like it may be an alternative to view your work in real time.

Mike
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Mac and PC, PhaseOne C1 LE, Photoshop CS2 and FLEXSharp (Which is an Incredible sharpening tool!)
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Old 11th of July 2005 (Mon)   #9
HKFEVER
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Default Re: Camerawindow won't work with Apple OS X 10.4

I reinstall the G5 with 10.3 then it works fine. So Canon need to upgade the Camerawindow ASAP.
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Old 11th of July 2005 (Mon)   #10
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Default Re: Camerawindow won't work with Apple OS X 10.4

Quote:
Originally Posted by HKFEVER
I reinstall the G5 with 10.3 then it works fine. So Canon need to upgade the Camerawindow ASAP.
Just use iphoto.
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Old 11th of July 2005 (Mon)   #11
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Default Re: Camerawindow won't work with Apple OS X 10.4

Throw away the preferences in your home folder/Library/Preferences. That will fix the problem 95 % of the time. For many other apps also. If a preference file gets corrupted, many OS X apps simply refuse to go any farther.

Works fine on my G5 with 10.4.1. But I did have it refuse to see my camera. New preference file and all was well.
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Old 11th of July 2005 (Mon)   #12
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Angry Re: Camerawindow won't work with Apple OS X 10.4

Are you running OS 10.4? Here is what Canon says about Tiger as of 7/11/05:

"We do not yet have any updates available for Mac OS 10.4.
Unfortunately, we do not have any information available regarding when
an update will be made.

You should be able to download your images using a memory card reader or
iPhoto.

I apologize for the inconvenience that this causes you. Please write to
us again if you have any questions."

This means EOS Capture and Camera Window WILL NOT WORK. Imagebrowser and DPP will, though, but you need an alternate way of getting your images loaded.

Nice, huh?

This whole debacle made me discover PS CS2 and ACR and Bridge. Much better than EOS Capture, etc. Sure would like to be able to remote csapture, though.

Last edited by dmwierz : 11th of July 2005 (Mon) at 21:12.
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Old 12th of July 2005 (Tue)   #13
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Default Re: Camerawindow won't work with Apple OS X 10.4

I am using CameraWindow on 10.4 with no problems. Did you do a complete reinstall or just do an upgrade? Make sure that you have the camera set to PTP mode and that the Canon tools installed correctly. The first time I installed them after upgrading to Tiger there was an error and I had to install the individual tools separately.
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Old 18th of July 2005 (Mon)   #14
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Smile Re: Camerawindow won't work with Apple OS X 10.4

Hello,

EOS Capture and Camera Window CAN WORK with OSX Tiger !!!!

I found a way to use CameraWindow with Rebel XT 350D and Tiger 10.4.2 in 'PC Connection' mode and control the camera from my iBook.

Here is the procedure

I had to modify a configuration file (NEED TO BE ADMIN)

1. go to directory /System/Library/Image Capture/Devices/Type4Camera.app/Contents/Resources/
2. edit the file DeviceInfo.plist with Textedit or even better with 'Property List Editor' if you have XCode installed. (Admin privileges needed)
In the XML tree you must delete :
- in the devices section the input for 'Canon EOS 350D' et 'Canon EOS DIGITAL REBEL XT'
- in the USB / IOUSBDevice section remove input 38 which is linked to the 'Canon EOS 350D'
3. reboot le Mac

Now if you connect your Rebl XT in PC Connection mode you will be able to download pictures from your camera and to use EOS Capture!

Have fun.

Vox.
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Last edited by Voxmac : 18th of July 2005 (Mon) at 16:37.
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Old 10th of August 2005 (Wed)   #15
anniebeehere
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Default Re: Camerawindow won't work with Apple OS X 10.4

I'm having the same problem. Using MAC OS 10.4 "Tiger" and a 20D with the latest firmware (as well as upgrades to the Utility Viewer and EOS Capture) still results in "can't detect camera" even though I can see the camera icon in the window. What gives?
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