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100-400 L giving ERR 01 message

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Thread started 14 Sep 2010 (Tuesday) 10:03   
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J.Litton
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My fathers XSi and 100-400 L started giving him the ERR 01 error message in the middle of shooting last night.

Any idea why, or what is wrong?

Post #1, Sep 14, 2010 10:03:34


7D.17-40L.100-400L.500L
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hpulley
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Clean the contacts on the lens and the body where they connect. 01 is a communication error between the body and the lens.

Post #2, Sep 14, 2010 10:52:01


flickrexternal link 1DIIN 40D 1NRS 650 1.4xII EF12II Pel8 50f1.8I 28-80II 17-40L 24-70L 100-400L 177A 199A OC-E3 RS-80N3

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richardfox
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If the lens wasn't fully locked, this will happen as well. Did this to me once. Also, the note above is valid. A small piece of dirt can break the connection of one contact, and the same error message will appear.

Post #3, Sep 14, 2010 11:02:06


Canon 50D gripped, EF 50/1.8, EF-S 10-22, 17-40L, 24-105L, 70-200 f/2.8L, 100/2.8 macro, 100-400L, 300 2.8L, Canon 500 f8 mirror with chipped EF mount, 580EX, 1.4x and 2x Canon teleconverters, Canon EF Life-Size converter.

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malla1962
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A friend of mine had that problem, it would shoot about 10 shots and throw up the error and not report a aperture, it was the IS unit that was at fault.

Post #4, Sep 14, 2010 11:15:29 as a reply to richardfox's post 13 minutes earlier.


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J.Litton
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Called Canon and they said to mail it back

Post #5, Sep 14, 2010 19:50:24


7D.17-40L.100-400L.500L
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SiaoP
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If you don't have to pay to send it back I would just send it back. But it may be an easy fix. Put rubbing alcohol on a cloth and wipe the contacts on your lens and body. It might just be that.

Post #6, Sep 14, 2010 20:02:27


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100-400 L giving ERR 01 message
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