Main Dial Slipping

secoast · 17th of September 2010 (Fri)

Hi All.

I have a 30D that has barely been used (about 1000 shots). Yesterday, the Main Dial suddenly began to slip when rotated. The normal clicks were not present and it failed to affect the settings.
I got it clicking and responding in the clockwise direction, but not counter-clockwise. I eventually managed to get it working counter-clockwise, but only by using the side of my finger putting some pressure on the side of the dial as it turned.

I don't know if this slipping is normal (under certain circumstances), or whever the dial, which is made of rubber, is no longer firmly glued/attached to its spindle.

This is a minor mechanical fault (I think) but I suspect it's going to cost a fair bit to get repaired by Canon. Has anyone experienced this before?

Cheers

Mark

number six · 17th of September 2010 (Fri)

Nope, definitely not normal. And not very common, either - I haven't heard of that complaint, and POTNers will complain about everything!

Call Canon repair service and mention the very low usage - others have reported that they'll sometimes do free repairs on out-of-warranty cameras.

-js

crn3371 · 17th of September 2010 (Fri)

You could also try the rubbing alcohol trick to see if that helps. I did it on my 30D for a sticky shutter button and it worked like a charm. Since the main dial is right next to the shutter button it might also help, definitely couldn't hurt.

number six · 17th of September 2010 (Fri)

I thought the main dial is the one on the left - M, Av, Tv, etc....

secoast · 18th of September 2010 (Sat)

Quote:

Originally Posted by number six

Call Canon repair service and mention the very low usage - others have reported that they'll sometimes do free repairs on out-of-warranty cameras.-js

Will do that, hopefully it will just come down to postage costs, or little more than that.

Quote:

Originally Posted by crn3371

You could also try the rubbing alcohol trick to see if that helps. I did it on my 30D for a sticky shutter button and it worked like a charm. Since the main dial is right next to the shutter button it might also help, definitely couldn't hurt.

Hmmm...If it was a well used body perhaps, but if I can get it sorted at a reasonable cost I would rather do that than risk the potential consequences of pouring chemicals into the workings.

Quote:

Originally Posted by number six

I thought the main dial is the one on the left - M, Av, Tv, etc....

No, that's the Mode dial.

Thanks for the replies. It's appreciated.

Mark

Drive4show · 27th of June 2011 (Mon)

LOL - I have the EXACT same problem !! Did Canon repair it free or did it cost a bundle

Just wondering if it's worth it or time to upgrade to a 7D.

Shawnc · 22nd of July 2011 (Fri)

This is an older thread but I found it doing a search for others having the same problem.
I have a 30D and the Main dial is slipping also. I have read that this requires approx $180+ repair bill. Hard to swallow when the camera is worth only about $300. Anyone have any Ideas how to re[pair this issue?

wbjb · 14th of December 2011 (Wed)

Just for the record, this fault has also occured with my 4 year old EOS 30D. It is little used, as most of the time I use a smaller camera - currently a G11.

I am very disappointed to have a fault that makes the camera virtually unusable after so little use, although I will obviously try to get it fixed.
So much for Canon quality.
This is the second fault in a Canon in 4 years - I had a S70 on which the zoom button failed. When you bought a good old film SLR, they lasted for ever!

Brendan Blake / London.

LowriderS10 · 14th of December 2011 (Wed)

Wow...never heard of this issue before now (and I had a pair of 30Ds for a while)...

I hope Canon treats you guys well, sounds like a manufacturing defect...

yogestee · 14th of December 2011 (Wed)

I had the same issue with my 50D recently. You'll probably find it's a dust problem. I spent about five minutes with a strong rocket blower blowing a heap of air down the gaps in the main dial. Mine is good now.

mury · 15th of July 2012 (Sun)

Same problem with 50D (about 8000 shots) ...

Lonehunter · 2nd of March 2014 (Sun)

Same problem in my 50D, but following some instructions in internet, I could apply a couple of small points of superglue between rubber wheel and real main dial and problem was solved.
Be careful with amount of glue, is just a little (point of a needle) and apply each one at 180° of the other.
I hope it can help you.

Frodge · 2nd of March 2014 (Sun)

The rebels don't have that goofy rubber grip over the dial. It's just plastic, and my better design. I'm wondering if they changed the design on the 60d and 70d....

Preeb · 2nd of March 2014 (Sun)

Quote:

Originally Posted by secoast

Hi All.

I have a 30D that has barely been used (about 1000 shots). Yesterday, the Main Dial suddenly began to slip when rotated. The normal clicks were not present and it failed to affect the settings.
I got it clicking and responding in the clockwise direction, but not counter-clockwise. I eventually managed to get it working counter-clockwise, but only by using the side of my finger putting some pressure on the side of the dial as it turned.

I don't know if this slipping is normal (under certain circumstances), or whever the dial, which is made of rubber, is no longer firmly glued/attached to its spindle.

This is a minor mechanical fault (I think) but I suspect it's going to cost a fair bit to get repaired by Canon. Has anyone experienced this before?

Cheers

Mark

I lost the top dial on my 60D. The dial wasn't working any more when the police returned the camera after it was stolen. It still clicked, but nothing happened when I turned it. I had to send it in to Canon for repair. It was fixed under warranty, so I can't even make a guess as to what the cost might normally be.

HungV · 24th of March 2014 (Mon)

The same issue with my 50D on Saturday, I've found this site, bought a crazy glue this morning and it is working again.

17th of September 2010 (Fri)	#1
secoast Junior Member Join Date: Jan 2008 Location: UK Posts: 29	Main Dial Slipping Hi All. I have a 30D that has barely been used (about 1000 shots). Yesterday, the Main Dial suddenly began to slip when rotated. The normal clicks were not present and it failed to affect the settings. I got it clicking and responding in the clockwise direction, but not counter-clockwise. I eventually managed to get it working counter-clockwise, but only by using the side of my finger putting some pressure on the side of the dial as it turned. I don't know if this slipping is normal (under certain circumstances), or whever the dial, which is made of rubber, is no longer firmly glued/attached to its spindle. This is a minor mechanical fault (I think) but I suspect it's going to cost a fair bit to get repaired by Canon. Has anyone experienced this before? Cheers Mark

17th of September 2010 (Fri)	#2
number six "After 40 years still not housebroken, I still piddle on the carpet" Join Date: May 2007 Location: San Francisco Bay Area Posts: 8,717 IMAGE EDITING OK	Re: Main Dial Slipping Nope, definitely not normal. And not very common, either - I haven't heard of that complaint, and POTNers will complain about everything! Call Canon repair service and mention the very low usage - others have reported that they'll sometimes do free repairs on out-of-warranty cameras. -js __________________ "Be seeing you." 50D - 17-55 f/2.8 IS - 18-55 IS - 28-105 II USM - 60 f/2.8 macro - 70-200 f/4 L - Sigma flash I do not piddle on the carpet!

17th of September 2010 (Fri)	#3
crn3371 Cream of the Crop Join Date: Mar 2005 Location: SoCal, USA Posts: 7,198	Re: Main Dial Slipping You could also try the rubbing alcohol trick to see if that helps. I did it on my 30D for a sticky shutter button and it worked like a charm. Since the main dial is right next to the shutter button it might also help, definitely couldn't hurt.

17th of September 2010 (Fri)	#4
number six "After 40 years still not housebroken, I still piddle on the carpet" Join Date: May 2007 Location: San Francisco Bay Area Posts: 8,717 IMAGE EDITING OK	Re: Main Dial Slipping I thought the main dial is the one on the left - M, Av, Tv, etc.... __________________ "Be seeing you." 50D - 17-55 f/2.8 IS - 18-55 IS - 28-105 II USM - 60 f/2.8 macro - 70-200 f/4 L - Sigma flash I do not piddle on the carpet!

27th of June 2011 (Mon)	#6
Drive4show Member Join Date: Oct 2007 Location: Minesing , Ontario Posts: 207 IMAGE EDITING OK	Re: Main Dial Slipping LOL - I have the EXACT same problem !! Did Canon repair it free or did it cost a bundle Just wondering if it's worth it or time to upgrade to a 7D. __________________ Hounder 30D , 50D, 7D, Tamron XR DII 18-200mm f3.5-6.3, Sigma 10-20mm f3.5,Rokinon 14mm f2.8, Canon 24-70mm f2.8, Sigma 70-200mm f2.8, Canon 50mm f1.8, Canon 85mm f1.8, Canon Macro 100mm f2.8, CanonL 400mm f5.6, Macro Ring Lite MR-14EX, Speedlite 580 EXII, 580EX, 430 EX II

22nd of July 2011 (Fri)	#7
Shawnc Member Join Date: Jan 2008 Posts: 209	Re: Main Dial Slipping This is an older thread but I found it doing a search for others having the same problem. I have a 30D and the Main dial is slipping also. I have read that this requires approx $180+ repair bill. Hard to swallow when the camera is worth only about $300. Anyone have any Ideas how to re[pair this issue? __________________ http://shawncarden.smugmug.com/ 5D II / 5D / 50D / 24-70L / 70-200 2.8L IS / EF 2x II / 85 f1.8 / 50 f1.4 / 10-22 / 580EX / EXII, Misc lenses & lighting & triggers

14th of December 2011 (Wed)	#8
wbjb Junior Member Join Date: Dec 2011 Location: London Posts: 1	Re: Main Dial Slipping Just for the record, this fault has also occured with my 4 year old EOS 30D. It is little used, as most of the time I use a smaller camera - currently a G11. I am very disappointed to have a fault that makes the camera virtually unusable after so little use, although I will obviously try to get it fixed. So much for Canon quality. This is the second fault in a Canon in 4 years - I had a S70 on which the zoom button failed. When you bought a good old film SLR, they lasted for ever! Brendan Blake / London.

14th of December 2011 (Wed)	#9
LowriderS10 Cream of the Crop Join Date: Mar 2008 Location: South Korea / Canada Posts: 10,163 IMAGE EDITING OK	Re: Main Dial Slipping Wow...never heard of this issue before now (and I had a pair of 30Ds for a while)... I hope Canon treats you guys well, sounds like a manufacturing defect... __________________ -=Prints For Sale at PIXELS=- -=Facebook=- -=Flickr=- -=Gear=-

14th of December 2011 (Wed)	#10
yogestee "hangs around male genitalia" Join Date: Dec 2007 Location: Aussie living in Laos Posts: 13,258	Re: Main Dial Slipping I had the same issue with my 50D recently. You'll probably find it's a dust problem. I spent about five minutes with a strong rocket blower blowing a heap of air down the gaps in the main dial. Mine is good now. __________________ Jurgen 50D~20D~700D~EOS M~S95 http://www.pbase.com/jurgentreue The Title Fairy,, off with her head!!

15th of July 2012 (Sun)	#11
mury Member Join Date: Sep 2010 Posts: 94	Re: Main Dial Slipping Same problem with 50D (about 8000 shots) ... __________________ Canon EOS 7D, Powershot A710 IS EF-S 10-22mm f/3.5-4.5, EF 24-85mm f/3.5-4.5, EF 70-210mm f/3.5-4.5 EF 28mm f/1.8, EF 85mm f/1.8, EF 40mm f/2.8, EF 100mm f/2.8 Macro Mir-1B 37/2.8, Helios 44-2 - 58/2, Jupiter 11A - 135/4

2nd of March 2014 (Sun)	#12
Lonehunter Junior Member Join Date: Apr 2012 Posts: 18	Re: Main Dial Slipping Same problem in my 50D, but following some instructions in internet, I could apply a couple of small points of superglue between rubber wheel and real main dial and problem was solved. Be careful with amount of glue, is just a little (point of a needle) and apply each one at 180° of the other. I hope it can help you.

2nd of March 2014 (Sun)	#13
Frodge Goldmember Join Date: Nov 2012 Posts: 2,040	Re: Main Dial Slipping The rebels don't have that goofy rubber grip over the dial. It's just plastic, and my better design. I'm wondering if they changed the design on the 60d and 70d.... __________________ __________________________________________________ “It's kind of fun to do the impossible.” - Walt Disney. Equipment: Tokina 12-24mm, Canon 40mm 2.8, Tamron 17-50 2.8 XR Di, Canon 18-55mm, Canon 50mm 1.8, Tamron 70-300VC / T3I and 60D

24th of March 2014 (Mon)	#15
HungV Member Join Date: Sep 2010 Location: Oregon Posts: 163	Re: Main Dial Slipping The same issue with my 50D on Saturday, I've found this site, bought a crazy glue this morning and it is working again. __________________ Gear List

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