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FORUMS Canon Cameras, Lenses & Accessories Canon EOS Digital Cameras
Thread started 17 Sep 2010 (Friday) 11:00
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Main Dial Slipping

 
secoast
Junior Member
29 posts
Joined Jan 2008
UK
Sep 17, 2010 11:00 |  #1

Hi All.

I have a 30D that has barely been used (about 1000 shots). Yesterday, the Main Dial suddenly began to slip when rotated. The normal clicks were not present and it failed to affect the settings.
I got it clicking and responding in the clockwise direction, but not counter-clockwise. I eventually managed to get it working counter-clockwise, but only by using the side of my finger putting some pressure on the side of the dial as it turned.

I don't know if this slipping is normal (under certain circumstances), or whever the dial, which is made of rubber, is no longer firmly glued/attached to its spindle.

This is a minor mechanical fault (I think) but I suspect it's going to cost a fair bit to get repaired by Canon. Has anyone experienced this before?

Cheers

Mark




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number ­ six
"After 40 years still not housebroken, I still piddle on the carpet"
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8,881 posts
Joined May 2007
SF Bay Area
Sep 17, 2010 13:31 |  #2

Nope, definitely not normal. And not very common, either - I haven't heard of that complaint, and POTNers will complain about everything! ;)

Call Canon repair service and mention the very low usage - others have reported that they'll sometimes do free repairs on out-of-warranty cameras.

-js


"Be seeing you."
50D - 17-55 f/2.8 IS - 18-55 IS - 28-105 II USM - 60 f/2.8 macro - 70-200 f/4 L - Sigma flash
I do not piddle on the carpet!

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crn3371
Cream of the Crop
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7,198 posts
Joined Mar 2005
SoCal, USA
Sep 17, 2010 13:48 |  #3

You could also try the rubbing alcohol trick to see if that helps. I did it on my 30D for a sticky shutter button and it worked like a charm. Since the main dial is right next to the shutter button it might also help, definitely couldn't hurt.




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number ­ six
"After 40 years still not housebroken, I still piddle on the carpet"
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8,881 posts
Joined May 2007
SF Bay Area
Sep 17, 2010 13:57 |  #4

I thought the main dial is the one on the left - M, Av, Tv, etc....


"Be seeing you."
50D - 17-55 f/2.8 IS - 18-55 IS - 28-105 II USM - 60 f/2.8 macro - 70-200 f/4 L - Sigma flash
I do not piddle on the carpet!

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secoast
THREAD ­ STARTER
Junior Member
29 posts
Joined Jan 2008
UK
Sep 18, 2010 04:41 |  #5

number six wrote in post #10927729external link
Call Canon repair service and mention the very low usage - others have reported that they'll sometimes do free repairs on out-of-warranty cameras.-js

Will do that, hopefully it will just come down to postage costs, or little more than that.

crn3371 wrote in post #10927811external link
You could also try the rubbing alcohol trick to see if that helps. I did it on my 30D for a sticky shutter button and it worked like a charm. Since the main dial is right next to the shutter button it might also help, definitely couldn't hurt.

Hmmm...If it was a well used body perhaps, but if I can get it sorted at a reasonable cost I would rather do that than risk the potential consequences of pouring chemicals into the workings.

number six wrote in post #10927859external link
I thought the main dial is the one on the left - M, Av, Tv, etc....

No, that's the Mode dial.

Thanks for the replies. It's appreciated.

Mark




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Drive4show
Member
209 posts
Joined Oct 2007
Minesing , Ontario
Jun 27, 2011 09:15 |  #6

LOL - I have the EXACT same problem !! Did Canon repair it free or did it cost a bundle ???
Just wondering if it's worth it or time to upgrade to a 7D.


Hounder
30D , 50D, 7D, Tamron XR DII 18-200mm f3.5-6.3, Sigma 10-20mm f3.5,Rokinon 14mm f2.8, Canon 24-70mm f2.8, Sigma 70-200mm f2.8, Canon 50mm f1.8, Canon 85mm f1.8, Canon Macro 100mm f2.8, CanonL 400mm f5.6, Macro Ring Lite MR-14EX, Speedlite 580 EXII, 580EX, 430 EX II:lol:

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Shawnc
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Joined Jan 2008
Jul 22, 2011 12:51 |  #7

This is an older thread but I found it doing a search for others having the same problem.
I have a 30D and the Main dial is slipping also. I have read that this requires approx $180+ repair bill. Hard to swallow when the camera is worth only about $300. Anyone have any Ideas how to re[pair this issue?


http://shawncarden.smu​gmug.com/external link
5D II / 5D / 50D / 24-70L / 70-200 2.8L IS / EF 2x II / 85 f1.8 / 50 f1.4 / 10-22 / 580EX / EXII, Misc lenses & lighting & triggers

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wbjb
Hatchling
1 post
Joined Dec 2011
London
Dec 14, 2011 03:13 as a reply to Shawnc's post |  #8

Just for the record, this fault has also occured with my 4 year old EOS 30D. It is little used, as most of the time I use a smaller camera - currently a G11.

I am very disappointed to have a fault that makes the camera virtually unusable after so little use, although I will obviously try to get it fixed.
So much for Canon quality.
This is the second fault in a Canon in 4 years - I had a S70 on which the zoom button failed. When you bought a good old film SLR, they lasted for ever!

Brendan Blake / London.




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LowriderS10
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Joined Mar 2008
South Korea / Canada
Dec 14, 2011 05:04 |  #9

Wow...never heard of this issue before now (and I had a pair of 30Ds for a while)...

I hope Canon treats you guys well, sounds like a manufacturing defect...


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yogestee
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Australia
Dec 14, 2011 08:29 as a reply to LowriderS10's post |  #10

I had the same issue with my 50D recently. You'll probably find it's a dust problem. I spent about five minutes with a strong rocket blower blowing a heap of air down the gaps in the main dial. Mine is good now.


Jurgen
50D~700D~EOS M~GoPro Hero4 Silver~S95

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mury
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95 posts
Joined Sep 2010
Jul 15, 2012 11:44 as a reply to yogestee's post |  #11

Same problem with 50D (about 8000 shots) ...


Canon EOS 7D, Powershot A710 IS
EF-S 10-22mm f/3.5-4.5, EF-S 55-250mm f/4.5-5.6 IS II
EF 28mm f/1.8, EF 85mm f/1.8, EF 40mm f/2.8, EF 100mm f/2.8 Macro
Mir-1B 37/2.8, Helios 44-2 - 58/2, Jupiter 11A - 135/4

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Lonehunter
Mostly Lurking
18 posts
Joined Apr 2012
Mar 02, 2014 16:49 |  #12

Same problem in my 50D, but following some instructions in internet, I could apply a couple of small points of superglue between rubber wheel and real main dial and problem was solved.
Be careful with amount of glue, is just a little (point of a needle) and apply each one at 180° of the other.
I hope it can help you.




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Frodge
Goldmember
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Joined Nov 2012
Mar 02, 2014 17:59 |  #13

The rebels don't have that goofy rubber grip over the dial. It's just plastic, and my better design. I'm wondering if they changed the design on the 60d and 70d....


_______________
“It's kind of fun to do the impossible.” - Walt Disney.
Equipment: Tokina 12-24mm, Canon 40mm 2.8, Tamron 17-50 2.8 XR Di, Canon 18-55mm, Canon 50mm 1.8, Tamron 70-300VC / T3I and 60D

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Preeb
Goldmember
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Joined Sep 2011
Logan County, CO
Mar 02, 2014 18:39 |  #14

secoast wrote in post #10926870external link
Hi All.

I have a 30D that has barely been used (about 1000 shots). Yesterday, the Main Dial suddenly began to slip when rotated. The normal clicks were not present and it failed to affect the settings.
I got it clicking and responding in the clockwise direction, but not counter-clockwise. I eventually managed to get it working counter-clockwise, but only by using the side of my finger putting some pressure on the side of the dial as it turned.

I don't know if this slipping is normal (under certain circumstances), or whever the dial, which is made of rubber, is no longer firmly glued/attached to its spindle.

This is a minor mechanical fault (I think) but I suspect it's going to cost a fair bit to get repaired by Canon. Has anyone experienced this before?

Cheers

Mark

I lost the top dial on my 60D. The dial wasn't working any more when the police returned the camera after it was stolen. It still clicked, but nothing happened when I turned it. I had to send it in to Canon for repair. It was fixed under warranty, so I can't even make a guess as to what the cost might normally be.


Rick
60D - EF-S 10-22 f3.5-f4.5 -- EF-S 17-55 f2.8 IS -- EF-S 60mm f2.8 Macro -- EF 100mm f2.8 L IS Macro -- EF 70-200 f4 L IS w/1.4 II TC

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HungV
Member
202 posts
Joined Sep 2010
Oregon
Mar 24, 2014 15:23 |  #15

The same issue with my 50D on Saturday, I've found this siteexternal link, bought a crazy glue this morning and it is working again. :) :) :)


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Main Dial Slipping
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