Approve the Cookies
This website uses cookies to improve your user experience. By using this site, you agree to our use of cookies. Read More.
OK
Index  •   • New posts  •   • RTAT  •   • 'Best of'  •   • Gallery  •   • Gear  •   • Reviews
Guest
New posts  •   • RTAT  •   • 'Best of'  •   • Gallery  •   • Gear  •   • Reviews
Register to forums    Log in

 
FORUMS Post Processing, Marketing & Presenting Photos The Business of Photography 
Thread started 10 Oct 2010 (Sunday) 15:17
Search threadPrev/next
sponsored links
(this ad will go away when you log in as a registered member)

Wedding Inquiry Email Replies

 
KristenTyler
Member
Avatar
39 posts
Joined Mar 2010
     
Oct 10, 2010 15:17 |  #1

Hello POTN :) I have a quick business question.

I've been doing quite a bit of advertising and marketing lately, and I'm getting more "inquiry" emails than normal coming off of my website.

And I"m wondering, for those of you who shoot weddings, what is a good format for a first email to a client? What do you guys say? Do you ask certain questions? Tell them congratulations? I don't know 100% what that first email should say, but I know that first email is VERY important, and you only get one shot at landing a client, so I'd love to have a GREAT email set up and ready to go to potential first time clients.

Any help would be appreciated! :cool:

Thanks everyone!


Canon 40D/ 480 EX/ Sigma AF 19-35mm
www.kristentylerphoto.​com (external link)
www.twitter.com/ktyler​photo (external link)

  
  LOG IN TO REPLY
sponsored links
(this ad will go away when you log in as a registered member)
S-Man
Goldmember
2,008 posts
Likes: 1
Joined Nov 2007
     
Oct 10, 2010 23:07 |  #2

I hate the emails from my website that are like "I'm getting married What are your prices???"




  
  LOG IN TO REPLY
AdamGasson
Member
101 posts
Joined Oct 2008
Location: Bristol, UK
     
Oct 11, 2010 04:06 |  #3

Say congratulations, ask for a detailed break down of the wedding so you can provide an accurate quote, give a quick run down of what you shoot on a wedding day...

To be honest each email is personal so there isn't a single response that will fit all.




  
  LOG IN TO REPLY
cdifoto
Don't get pissy with me
Avatar
34,039 posts
Likes: 13
Joined Dec 2005
     
Oct 11, 2010 04:21 |  #4

AdamGasson wrote in post #11073730 (external link)
ask for a detailed break down of the wedding so you can provide an accurate quote

Good luck with that. :lol:


Did you lose Digital Photo Professional (DPP)? Get it here (external link). Cursing at your worse-than-a-map reflector? Check out this vid! (external link)

  
  LOG IN TO REPLY
cdifoto
Don't get pissy with me
Avatar
34,039 posts
Likes: 13
Joined Dec 2005
     
Oct 11, 2010 04:23 |  #5

My initial response depends on what the bride already includes in her email. Some have no information beyond knowing she's engaged while others (very few mind you) have it already planned. Most of the time, she just knows approximately how long the wedding will last and the number of guests she's inviting.

My part as photographer is so straightforward that I don't need a break down of the day to give a price quote. I only have to know how long I'm needed and what products she wants.


Did you lose Digital Photo Professional (DPP)? Get it here (external link). Cursing at your worse-than-a-map reflector? Check out this vid! (external link)

  
  LOG IN TO REPLY
Peacefield
Goldmember
Avatar
4,022 posts
Likes: 2
Joined Jul 2008
Location: NJ
     
Oct 11, 2010 08:00 |  #6

My first contact from a bride is typically just the few fields they complete on my on-line form. What I want to do is get them to an appointment; coming to meet me for an in-person consultation at my office. The reality is, that's already the bride's expectation; otherwise, she wouldn't have already completed the form. So I just want to get us to a light and brief phone discussion to schedule that meeting. Below is a direct copy and paste of what I send:


Hello, Heather.
>
> Congratulations on your engagement and thanks for reaching out to
> me. I am available for 1/7/11 and the Whistling Swan is a beautiful
> location.
>
> I'd like to arrange for a quick phone call. It's an opportunity for
> me to learn more about the day you're planning as well as address
> any quick questions you may have. Assuming you have continued
> interest, we can arrange to meet in my office. I'll call you this
> evening around 7 at the number provided.
>Thanks.


Robert Wayne Photography (external link)

5D3, 5D2, 50D, 350D * 16-35 2.8 II, 24-70 2.8 II, 70-200 2.8 IS II, 100-400 IS, 100 L Macro, 35 1.4, 85 1.2 II, 135 2.0, Tokina 10-17 fish * 580 EX II (3) Stratos triggers * Other Stuff plus a Pelican 1624 to haul it all

  
  LOG IN TO REPLY
KristenTyler
THREAD ­ STARTER
Member
Avatar
39 posts
Joined Mar 2010
     
Oct 11, 2010 13:47 |  #7

All great things to think about!!

Peacefield - thanks for the example! It's something to go off of and work with :)


Canon 40D/ 480 EX/ Sigma AF 19-35mm
www.kristentylerphoto.​com (external link)
www.twitter.com/ktyler​photo (external link)

  
  LOG IN TO REPLY
daclozer
Goldmember
Avatar
1,027 posts
Joined Jul 2005
     
Oct 11, 2010 22:30 |  #8

As a lifelong salesperson, I ALWAYS try to sell the appointment or at least a phone call on that initial contact. If you just send them a price you will not hear back from them unless you are the cheapest. That is how too many businesses reply, with just a price. If you can get in front of them, or at least talk to them, then you have the opportunity to sell yourself. There are tons of people with best buy cameras and ads on craigslist in my area. I just booked a wedding and the package that they liked was over $500 more than the other person they were going to book with. They booked me and paid more because they liked ME. They liked my personality and my way of doing things. I met them at their home, it was very relaxed and we hit it off right away. The other guy only emailed her back and forth. YOU are the best advertising for your business.


2 30D/BG-E2
70-200L f2.8 Canon
28-75mm f2.8 Tamron
www.freezeframefoto.bi​z (external link)
http://www.etsy.com/sh​op/freezeframefoto (external link)

  
  LOG IN TO REPLY
cdifoto
Don't get pissy with me
Avatar
34,039 posts
Likes: 13
Joined Dec 2005
     
Oct 12, 2010 08:40 |  #9

I don't waste my time meeting price shoppers.


Did you lose Digital Photo Professional (DPP)? Get it here (external link). Cursing at your worse-than-a-map reflector? Check out this vid! (external link)

  
  LOG IN TO REPLY
S-Man
Goldmember
2,008 posts
Likes: 1
Joined Nov 2007
     
Oct 12, 2010 13:55 |  #10

^I like that.




  
  LOG IN TO REPLY
droberts
Senior Member
260 posts
Joined Aug 2008
Location: Missouri
     
Oct 12, 2010 14:12 |  #11

Good post on this topic...as Peacefield and Daclozer stated the key is personal contact. You are not trying to sale pictures, you trying to sale yourself.
One thing to add to their post is show that you are really buying into their wedding, let them know that you are really looking forward to working with them, and enjoying their moment just as much as they are. A wedding is a very important and personal event. They must feel comfortable and at ease with you even being there let alone providing the photos.
By just going over your pricing and what you will deliver as an end product is cold, and no different than buying food at the grocery store. Pricing is one of the last topics to discuss with them.


Canon Stuff...

  
  LOG IN TO REPLY
Svetlana
Goldmember
Avatar
3,357 posts
Likes: 11
Joined May 2008
Location: Calgary, AB
     
Oct 12, 2010 17:04 |  #12

I give them the starting price and ask to meet for a coffee...if they're not in my price range I didn't waste time meeting them and didn't waste time going into a lot of details about my pricing and packages...


Canon 7D, 5Dmk2, 70-200mm f/2.8L II IS, Canon 50 1.2L, 35 1.4L, 85 1.8, Canon 16-35L, Canon 100 2.8L IS Macro, Speedlight 580EX II x 2, 430 EX, enthusiasm.:D http://svetlanayanova.​com/ (external link)

Join me on Facebook (external link)! :)

  
  LOG IN TO REPLY
cdifoto
Don't get pissy with me
Avatar
34,039 posts
Likes: 13
Joined Dec 2005
     
Oct 12, 2010 20:22 |  #13

droberts wrote in post #11083570 (external link)
Good post on this topic...as Peacefield and Daclozer stated the key is personal contact. You are not trying to sale pictures, you trying to sale yourself.
One thing to add to their post is show that you are really buying into their wedding, let them know that you are really looking forward to working with them, and enjoying their moment just as much as they are. A wedding is a very important and personal event. They must feel comfortable and at ease with you even being there let alone providing the photos.
By just going over your pricing and what you will deliver as an end product is cold, and no different than buying food at the grocery store. Pricing is one of the last topics to discuss with them.

Actually, for most mortals pricing is the first thing to discuss. I'm not going to pack up my car and put on my good clothes when they can be told via email if I'm even affordable


Did you lose Digital Photo Professional (DPP)? Get it here (external link). Cursing at your worse-than-a-map reflector? Check out this vid! (external link)

  
  LOG IN TO REPLY
ToddR
Senior Member
Avatar
766 posts
Joined Feb 2009
Location: central Iowa
     
Oct 12, 2010 20:34 |  #14

cdifoto wrote in post #11085647 (external link)
I'm not going to pack up my car and put on my good clothes when they can be told via email if I'm even affordable

bw!


Gear List

  
  LOG IN TO REPLY
isophotostudio
Senior Member
Avatar
494 posts
Joined Nov 2009
Location: Akron, OH
     
Oct 12, 2010 20:40 |  #15

If your packages are on the website they probably already have a good idea whether you're in their price range. As droberts said, let them know you're excited that they contacted you, if they give you any information about the wedding elaborate on that a little. "A farm wedding, that's great, I love doing poses by a barn..." ect.


This is my camera, there are many like it, but this one is mine.
Canon 5D Mark 2/Gripped, Canon 7D, Canon 40D, Canon 28-135 f/3.5, Sigma 10-20, Sigma 30 f/1.4, Sigma 150 f 2.8, Sigma 24-70 f2.8
Alien Bee 800 & 400, 2 Dynaphos DP-2497

  
  LOG IN TO REPLY
sponsored links
(this ad will go away when you log in as a registered member)

19,904 views & 0 likes for this thread
Wedding Inquiry Email Replies
FORUMS Post Processing, Marketing & Presenting Photos The Business of Photography 
AAA
x 1600
y 1600

Jump to forum...   •  Rules   •  Index   •  New posts   •  RTAT   •  'Best of'   •  Gallery   •  Gear   •  Reviews   •  Member list   •  Polls   •  Image rules   •  Search   •  Password reset

Not a member yet?
Registered members may log in to forums and access all the features: full search, image upload, follow forums, own gear list and ratings, likes, more forums, private messaging, thread follow, notifications, own gallery, all settings, view hosted photos, own reviews, see more and do more... and all is free. Don't be a stranger - register now and start posting!


COOKIES DISCLAIMER: This website uses cookies to improve your user experience. By using this site, you agree to our use of cookies and to our privacy policy.
Privacy policy and cookie usage info.


POWERED BY AMASS forum software 2.0forum software
version 2.0 /
code and design
by Pekka Saarinen ©
for photography-on-the.net

Latest registered member is ppahv
748 guests, 366 members online
Simultaneous users record so far is 6430, that happened on Dec 03, 2017

Photography-on-the.net Digital Photography Forums is the website for photographers and all who love great photos, camera and post processing techniques, gear talk, discussion and sharing. Professionals, hobbyists, newbies and those who don't even own a camera -- all are welcome regardless of skill, favourite brand, gear, gender or age. Registering and usage is free.