Approve the Cookies
This website uses cookies to improve your user experience. By using this site, you agree to our use of cookies. Read More.
OK
Index  •   • New posts  •   • RTAT  •   • 'Best of'  •   • Gallery  •   • Gear  •   • Reviews
Guest
New posts  •   • RTAT  •   • 'Best of'  •   • Gallery  •   • Gear  •   • Reviews
Register to forums    Log in

 
FORUMS Canon Cameras, Lenses & Accessories Canon EF and EF-S Lenses 
Thread started 30 Dec 2010 (Thursday) 16:14
Search threadPrev/next
sponsored links
(this ad will go away when you log in as a registered member)

WARNING "Communications between the Camera and Lense is Faulty..."

 
m.shalaby
Goldmember
3,443 posts
Likes: 2
Joined Dec 2009
     
Dec 30, 2010 16:14 |  #1

"Communications between the Camera and Lense is Faulty. Clean the Lens Contacts."

I get this message, but only when I put on my Canon 17-55mm. All of my others lenses never gave me this message.

I just got my 17-55. Its brand new, and after the first few shots, I started to get this message... any idea?




  
  LOG IN TO REPLY
sponsored links
(this ad will go away when you log in as a registered member)
Growingshort
Senior Member
372 posts
Joined Nov 2010
     
Dec 30, 2010 16:34 |  #2

mdgrwl wrote in post #11543148 (external link)
"Communications between the Camera and Lense is Faulty. Clean the Lens Contacts."

I get this message, but only when I put on my Canon 17-55mm. All of my others lenses never gave me this message.

I just got my 17-55. Its brand new, and after the first few shots, I started to get this message... any idea?

Have you tried cleaning the bottom of your 17-55? It seems like a straightforward issue and if cleaning the bottom off your lens doesn't work then there seems to be an issue with the lens itself seeing as all your lenses work correctly.


Nick S.|5D Classic|Nifty 50 |35L|
Flickr (external link)

  
  LOG IN TO REPLY
Fiddlefingers
Member
Avatar
195 posts
Joined Dec 2008
Location: Scotland
     
Dec 30, 2010 17:22 |  #3

I had that message once when I was twisting round trying to keep a flying bird in focus. I just switched the camera off then back on. It hadn't happened before and hasn't happened since. I never did clean the contacts. Not sure if I put too much pressure on the lens when twisting round which caused a communication problem.


http://www.tomgilland.​co.uk (external link)

  
  LOG IN TO REPLY
SkipD
Cream of the Crop
Avatar
20,473 posts
Likes: 152
Joined Dec 2002
Location: Southeastern WI, USA
     
Dec 30, 2010 18:39 |  #4

mdgrwl wrote in post #11543148 (external link)
"Communications between the Camera and Lense is Faulty. Clean the Lens Contacts."

I'd suspect the message had "lens" and not "lense" in it. ;)

Seriously, you probably need to clean the gold-plated contacts on both the lens and the camera. DO NOT use an eraser to do that. Instead, use a clean lint-free cloth that's moistened (not dripping wet) with isopropyl alcohol (rubbing alcohol). The 91% (or stronger) version would be better than the common 70% version. Carefully wipe off the camera mount contacts as well as the contacts on the rear of the lens.


Skip Douglas
A few cameras and over 50 years behind them .....
..... but still learning all the time.

  
  LOG IN TO REPLY
cancan7
Senior Member
504 posts
Likes: 11
Joined Jan 2008
     
Dec 30, 2010 18:42 as a reply to  @ Fiddlefingers's post |  #5

something inside the lens is faulty. I had this problem showing up pretty often too. Just send it to the Canon Service Center. I just collected it last week and it seems to be fine now.

Be sure to send in your body as well as this error does not show up very often and the technicians may not be able to detect it.


5D III, 7D(gripped)
17-40L, 24-105L, 70-200 2.8L IS(v1), 24L(v1) 35 2, 50 1.8II, 50L, 85LII, 100 2.8 macro, MP-E 65, Sigma 15 2.8 FE, 150-500, MT-24 EX, 580EX, 430EX
My flickr (external link)

  
  LOG IN TO REPLY
swldstn
Senior Member
Avatar
977 posts
Likes: 3
Joined May 2007
Location: Maine
     
Dec 30, 2010 18:58 |  #6

I have gotten this with 5D MkII and my new Sigma 85mm f/1.4 EX DG HSM but never on a Canon lens. In each case the lens had been in a cold environment and the problem went away when I got the to a temp above freezing. Is this happening when it cold at all? Just wondering and concerned that the Sigma has a problem at low temp which would be a problem for me since I live in Maine...


Steve Waldstein
---------------
Love to Shoot - a Digital SLR (and now a Mirroless ILC) are my weapons of choice
Gear List

  
  LOG IN TO REPLY
sponsored links
(this ad will go away when you log in as a registered member)

11,807 views & 0 likes for this thread
WARNING "Communications between the Camera and Lense is Faulty..."
FORUMS Canon Cameras, Lenses & Accessories Canon EF and EF-S Lenses 
AAA
x 1600
y 1600

Jump to forum...   •  Rules   •  Index   •  New posts   •  RTAT   •  'Best of'   •  Gallery   •  Gear   •  Reviews   •  Member list   •  Polls   •  Image rules   •  Search   •  Password reset

Not a member yet?
Registered members may log in to forums and access all the features: full search, image upload, follow forums, own gear list and ratings, likes, more forums, private messaging, thread follow, notifications, own gallery, all settings, view hosted photos, own reviews, see more and do more... and all is free. Don't be a stranger - register now and start posting!


COOKIES DISCLAIMER: This website uses cookies to improve your user experience. By using this site, you agree to our use of cookies and to our privacy policy.
Privacy policy and cookie usage info.


POWERED BY AMASS forum software 2.1forum software
version 2.1 /
code and design
by Pekka Saarinen ©
for photography-on-the.net

Latest registered member is CCYMINUM
835 guests, 437 members online
Simultaneous users record so far is 6430, that happened on Dec 03, 2017

Photography-on-the.net Digital Photography Forums is the website for photographers and all who love great photos, camera and post processing techniques, gear talk, discussion and sharing. Professionals, hobbyists, newbies and those who don't even own a camera -- all are welcome regardless of skill, favourite brand, gear, gender or age. Registering and usage is free.