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FORUMS Canon Cameras, Lenses & Accessories Canon EF and EF-S Lenses 
Thread started 09 Mar 2010 (Tuesday) 18:30
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USA vs imported lenses

 
HelenOster
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Mar 11, 2010 11:32 |  #16

Siriusmuzik wrote in post #9763161 (external link)
Hello,

I've been looking online and I see stores have an "imported" and "usa" model. The imported being cheaper by 8% or so. Is it safe to purchase the imported model?

Thanks in advance

"Grey market" refers to products imported directly into the US, rather than through the manufacturer's authorized agents / distributors. It is perfectly legal to directly import & sell these products in the US; the term "grey market" was coined by manufacturer's authorized distributors who wanted to discourage consumers from buying these (less costly) goods.

With no factory authorized middle-man involved in the import of these products, costs are lower, so the price is lower to our customers. Many items which are in short supply or not imported at all by the manufacturer's authorized distributors are available in direct import.

Any of our products which are being sold as such will be clearly marked, and you are more than welcome to contact me directly should you have any concerns regarding a specific listing.

There is no difference in the actual products. Occasionally manufacturers will name them differently for example the Olympus USA Digital Stylus Cameras are called Olympus MJU Cameras in Europe
On direct import products purchased from Adorama, we offer the same warranty as the USA warranted products carry for a period of one year. The only difference is that you would need to ship it to Adorama for warranty service.

For, I think, about the past 10 years, the policy of Canon USA has been to honor their warranty for any lens sold though an authorized Canon reseller, whether it has been imported by an authorized agent or is direct import.
All the customer requires is original receipt to verify the reseller and the date of sale – apparently they don't need the warranty card - and even if you do have the warranty card, you will still have to provide the receipt.
Equipment classified as USA, purchased from an authorized dealer in the United States, will be eligible for Canon warranty service (almost) anywhere in the world. "USA" equipment is specifically categorized for distribution and sale in the United States through the network of Canon dealers.
They will service any Canon item with a fee if it is otherwise not under warranty, (but Nikon USA will not service a direct import item at all, whether the customer is willing to pay or not).

I hope this helps.

If you have any further queries regarding any aspect of Adorama Camera, or AdoramaPix, please do not hesitate to contact me directly:



  
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Illumined
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Apr 20, 2010 16:39 |  #17

HelenOster wrote in post #9774904 (external link)
"Grey market" refers to products imported directly into the US, rather than through the manufacturer's authorized agents / distributors. It is perfectly legal to directly import & sell these products in the US; the term "grey market" was coined by manufacturer's authorized distributors who wanted to discourage consumers from buying these (less costly) goods.

With no factory authorized middle-man involved in the import of these products, costs are lower, so the price is lower to our customers. Many items which are in short supply or not imported at all by the manufacturer's authorized distributors are available in direct import.

Any of our products which are being sold as such will be clearly marked, and you are more than welcome to contact me directly should you have any concerns regarding a specific listing.

There is no difference in the actual products. Occasionally manufacturers will name them differently for example the Olympus USA Digital Stylus Cameras are called Olympus MJU Cameras in Europe
On direct import products purchased from Adorama, we offer the same warranty as the USA warranted products carry for a period of one year. The only difference is that you would need to ship it to Adorama for warranty service.

For, I think, about the past 10 years, the policy of Canon USA has been to honor their warranty for any lens sold though an authorized Canon reseller, whether it has been imported by an authorized agent or is direct import.
All the customer requires is original receipt to verify the reseller and the date of sale – apparently they don't need the warranty card - and even if you do have the warranty card, you will still have to provide the receipt.
Equipment classified as USA, purchased from an authorized dealer in the United States, will be eligible for Canon warranty service (almost) anywhere in the world. "USA" equipment is specifically categorized for distribution and sale in the United States through the network of Canon dealers.
They will service any Canon item with a fee if it is otherwise not under warranty, (but Nikon USA will not service a direct import item at all, whether the customer is willing to pay or not).

I hope this helps.

If you have any further queries regarding any aspect of Adorama Camera, or AdoramaPix, please do not hesitate to contact me directly:

Very informative post.


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Siriusmuzik
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Apr 29, 2010 03:04 |  #18
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Agreed, Thank you Helen


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kinghong1970
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May 08, 2010 23:36 |  #19

got a question...

i'm trying to take advantage of what seems to be a favorable exchange rate...
legitimate lenses (non-grey market) purchased from authorized dealer in Korea can be serviced by canon USA/worldwide?


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Illumined
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May 09, 2010 00:12 |  #20

kinghong1970 wrote in post #10147182 (external link)
got a question...

i'm trying to take advantage of what seems to be a favorable exchange rate...
legitimate lenses (non-grey market) purchased from authorized dealer in Korea can be serviced by canon USA/worldwide?

First post on this page of the thread, monkey.


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kinghong1970
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May 09, 2010 10:33 as a reply to  @ Illumined's post |  #21

HahahA, i know of the USA and grey warranty in the products bought here...
I'm wondering of grey purchased overseas because sending it to the vendor in Korea is not an option since I will use the lens here...


Albert the Clumsy Ape
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RDKirk
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May 09, 2010 11:32 |  #22

kinghong1970 wrote in post #10147182 (external link)
got a question...

i'm trying to take advantage of what seems to be a favorable exchange rate...
legitimate lenses (non-grey market) purchased from authorized dealer in Korea can be serviced by canon USA/worldwide?

Canon USA will service it as long as you have the original receipt. Can't speak for the other regional Canon subsidiaries. I've heard on forums that Canon UK won't service lenses even through authorized Canon channels in other countries, but I don't know that for a fact.


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USA vs imported lenses
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