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Thread started 20 May 2010 (Thursday) 00:17
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LarryM
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May 20, 2010 00:17 |  #1

Will not load on new laptop,tells me to resize resolution and when i did it it told me the same thing again.It is a new Dell with windows 7


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May 20, 2010 00:52 |  #2

DPP has a minimum screen resolution that typically won't "fit" on small laptops unless you do a "trick" to temporarily up the screen resolution to please the software. I don't know what the trick is because i haven't had to use it but hopefully someone will pipe in.


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tonylong
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May 20, 2010 00:58 as a reply to  @ post 10213976 |  #3

You must be loading on a small laptop. Yes, DPP has a minimum screen resolution. You have to do a temporary trick to up the resolution then install. Hang in there, and someone who has done this will hopefully chime in.


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LarryM
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May 20, 2010 10:57 |  #4

It has a 17" screen.


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tonylong
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May 20, 2010 11:12 |  #5

LarryM wrote in post #10215829 (external link)
It has a 17" screen.

Well, that doesn't sound right -- what's the WxH resolution? I don't recall what the DPP specs are, but on my 15" wide angle laptop it installed fine.


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hollis_f
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May 20, 2010 12:35 |  #6

LarryM wrote in post #10213894 (external link)
Will not load on new laptop,tells me to resize resolution and when i did it it told me the same thing again.It is a new Dell with windows 7

Right-click on the desktop and select 'Screen Resolution'. Then make sure the 'Resolution' box is on the (recommended) setting and click OK. If it still don't work tell us what the setting is inside that box.


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