I'm thinking about having one of my lenses serviced by Canon. It's just a little soft to one side. It's also out of warranty. I sent a few questions about the servicing process to Canon using their online form and got back the standard response telling me to pack it up and send it in, so I'd be happy to hear of some experiences from others here:
How long does it take?
I know it depends on the nature of the fix, but in general, if out of warranty, what kind of cost?
Was the fix successful the first time?
Though it's not entirely right, the performance of this lens is actually pretty good and I'm not sure it's even worth doing anything about. I also can't go without it for many weeks at a time. I'm in NJ, though, which should help.
Any insights are appreciated.