gjl711 wrote in post #11091510
Think about it. Does it make sense for some tech to spend hours fixing and testing a broken camera just so Canon can go off and sell it for less than a new camera? I'm guessing that they clean it up, run it through testing and if it passes, they sell it as a referb. I doubt that more than a few minutes are spent with each body.
Actually, I disagree, and believe that it's quite the opposite. If you're a genuine P&S user moving up to a dSLR through the loyalty program, they do not want any chance of you having a problem. If you have a problem with the dSLR, you might go back to P&S, or worse, switch to Nikon/Olympus/Sony. If you've got a broken dSLR, and get another one through Canon directly, and it breaks on you, you may very well switch to a competitor.
They probably make the same amount per camera, or more, as when they sell it to a retail outlet, so I doubt they're too upset about people buying their refurbs.